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Heron's Landing Hotel

2.5 star property

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Photo gallery for Heron's Landing Hotel

Land view from property
Family Penthouse, 2 Bedrooms, Ocean View | Balcony
Family Penthouse, 2 Bedrooms, Ocean View | View from room
Family Penthouse, 2 Bedrooms, Ocean View | Living room | Flat-screen TV
Exterior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room

Explore the area

View in a map
492 South Island Highway, Campbell River, BC, V9W 1A5
  • Place, Campbell River Museum
    ‪3 min drive‬
  • Place, Torii Gate
    ‪3 min drive‬
  • Place, Maritime Heritage Centre
    ‪3 min drive‬
  • Airport, Campbell River, BC (YBL)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Pillow-top beds, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(59 reviews)
  • 36 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Suite, 1 Bedroom

Basic Suite, 1 Bedroom | Pillow-top beds, free WiFi, bed sheets

Basic Suite, 1 Bedroom

7.8 out of 10
Good
(18 reviews)
  • 56 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Basic Single Room, 2 Single Beds

Basic Single Room, 2 Single Beds | View from room

Basic Single Room, 2 Single Beds

9.6 out of 10
Exceptional
(7 reviews)
  • Partial ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Penthouse, 2 Bedrooms, Ocean View

Family Penthouse, 2 Bedrooms, Ocean View | View from room

Family Penthouse, 2 Bedrooms, Ocean View

8.4 out of 10
Very good
(9 reviews)
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Superior Suite, Air conditioning, Ocean View

Superior Suite, Air conditioning, Ocean View | In-room dining

Superior Suite, Air conditioning, Ocean View

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Economy Room

Pillow-top beds, free WiFi, bed sheets

Economy Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Comfort Suite, Air conditioning, Ocean View

Comfort Suite, Air conditioning, Ocean View | Pillow-top beds, free WiFi, bed sheets

Comfort Suite, Air conditioning, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About this property

Heron's Landing Hotel

Suburban hotel with free breakfast and 24-hour front desk
Laundry facilities, a 24-hour front desk and a computer station are available at this smoke-free hotel. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a front desk safe and a vending machine are on-site.
Heron's Landing Hotel offers 30 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply).

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the free breakfast at Heron's Landing Hotel. During your stay, you'll be within walking distance of Torii Gate. You'll find features such as free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a computer and laundry facilities
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Torii Gate and a few minutes from Campbell River Museum
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Heron's Landing Hotel also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This Campbell River hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free self-serve breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 9 PM can use the exterior buzzer for check-in assistance and key retrieval instructions.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Heron's Landing Hotel.

Property is also known as

Heron's Landing Campbell River
Heron's Landing Hotel
Heron's Landing Hotel Campbell River
Heron's nding Campbell River
Heron's Landing Hotel Hotel
Heron's Landing Hotel Campbell River
Heron's Landing Hotel Hotel Campbell River

Heron's Landing Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 401 out of 980 reviews
Rating 8 - Good. 375 out of 980 reviews
Rating 6 - Okay. 128 out of 980 reviews
Rating 4 - Poor. 36 out of 980 reviews
Rating 2 - Terrible. 40 out of 980 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Anita

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
After many stays here this was the first we were disappointed. Staff eating in breakfast area. A 4 night stay did not receive one room clean. Trying to reach the hotel to update reservations was impossible so ended up using Expedia which cost us more money. Not sure we will return. Beds are comfy and staff are very pleasant.
Stayed 4 nights in Sep 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Clean room and nice to have laundry available for guests.
Stayed 1 night in Sep 2025

8/10 Good

Jolene

Liked: Cleanliness, staff & service, amenities
I had a large suite which was dated, but comfortable and clean. It served my purpose and was nice to have room to spread out, the kitchen area was nice
Stayed 3 nights in Sep 2025

8/10 Good

Simon

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Pascale

Stayed 1 night in Sep 2025

4/10 Poor

Penny

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We had a lovely view of the ocean. There was no room service because you had to ask for it. And we didn't know that, and they only have one poor girl working her tail off.
Stayed 2 nights in Sep 2025

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, room comfort
Front desk was very good Room was large but dated Covered parking was a nice bonus Hotel is dated but has great location
Stayed 1 night in Sep 2025

8/10 Good

Margaret

A great suite for 4 people. Very spacious and well equipped. Does need some attention to maintenance- some chairs were broken, dishwasher wasn’t secured.
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service
Not a modern hotel but wonderfully spotlessly clean, spacious and very comfortable suites with a relaxed feel. Add to this the friendly and kind staff and this somewhat tired hotel is an excellent place to base yourself when visiting Campbell River. And boy what a wonderful view right across from the Discovery Passage - bring your binoculars!
Stayed 4 nights in Sep 2025

8/10 Good

Darryl

Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 2 nights in Sep 2025

10/10 Excellent

Clint

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and good breakfast. Staff were great.
Stayed 1 night in Sep 2025

4/10 Poor

joanna

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated and run down. Needs lots of work. Could hear the people talking next door. Carpets are extremely dirty in the hallways. Dirty seat cushioning in the breakfast room. There was no shampoo and body wash in the bathroom. The staff were really nice. We were able to check in at 1:30 am.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was suite. hot breakfast and complimentary laundry
Stayed 1 night in Sep 2025

4/10 Poor

Sav

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was dirty but staff Nikki was great
Stayed 1 night in Aug 2025

6/10 Okay

Josee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms are dated, but clean. Balcony did not feel safe, facing cedars and wild blackberries. No view. Budget friendly
Stayed 2 nights in Sep 2025

8/10 Good

James

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Renee, Calgary

Travelled with partner
Liked: Cleanliness, staff & service
Excellent service. Staff member went over and above to accommodate my partner who had limited mobility. Hotel carpet and furnishing are old but clean and functional. Rooms are not soundproofed and able to hear conversations in the room next door.
Stayed 1 night in Sep 2025

8/10 Good

Al

Liked: Staff & service, amenities
It's a bit of a stretch to call this a boutique hotel. The entire suite needs renovating, not only to update the tired old look but a few things were in poor repair.
Stayed 2 nights in Sep 2025

8/10 Good

Sherrie-Lynne

Little parking for the amount of rooms. Space great.
Stayed 4 nights in Sep 2025

4/10 Poor

Eric

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Cleanliness

Hotel very old, which we knew. But carpets in hallways very stained. Hotel smelled musty, maybe even moldy. Lack of security and hard to find someone at the front desk.
Stayed 2 nights in Sep 2025

6/10 Okay

Pat

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I wanted to like this hotel but found it in need of updating, carpets old, room needed painting and major cleaning. No A/C, just a noisy fan on a warm September evening. Our toilet broke and it wasn’t repaired until the evening, even though we reported it in the morning. We stayed 2 nights and no one came in the room to give clean towels the second day, we had to ask for them. The staff are trying their best but can only do so much. The breakfast was ok, all we needed.
Stayed 2 nights in Sep 2025

6/10 Okay

Karolyn

Disliked: Staff & service
Loud partying well into the morning, right next door.
Stayed 1 night in Sep 2025

6/10 Okay

Tanya

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2025