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Hotel Murallas 231

Property class: 2.5

Choose dates to view prices

Photo gallery for Hotel Murallas 231

A room with two beds, an air conditioner, and a balcony with a view of palm trees.
A hotel reception desk with a sign for Murallas 231 Hotel, a computer, a safe, and a "Safe travels" sign.
A hotel room with a bed, a small table with chairs, a sofa, and a window with patterned curtains.
A hotel room with two beds, a ceiling fan, an air conditioning unit, a small table, and a chair.
A room with two beds, a small table, a mirror, and a window with shutters.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
Calle 8 # 231 Zona Centro, Campeche, CAM, 24000
  • Place, Campeche Cathedral
    ‪2 min walk‬
  • Place, Bastion of San Francisco
    ‪6 min walk‬
  • Place, Puerta de Tierra
    ‪7 min walk‬
  • Airport, Campeche, Campeche (CPE-Ing. Alberto Acuna Ongay Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with two beds, each with pink bedding and a swan-shaped towel.

Standard Double Room

7.8 out of 10
Good
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

A bed with an orange quilt, a gray pillow with the word "family" on it, and a white towel on the bed.

Standard Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with two beds, red bedding, a patterned headboard, a nightstand with a lamp, and a window with red curtains.

Standard Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for City Triple Room, Resort View

A hotel room with a bed, a TV, a desk, and chairs.

City Triple Room, Resort View

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 36 sq m
  • 1 bedroom
  • Sleeps 10
  • 5 Double Beds
  • Free Wi-Fi

View all photos for City Quadruple Room

A hotel room with two beds, a small table, a chair, and a window with a view.

City Quadruple Room

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with two beds, a red accent wall, a painting, and a mirror.

Superior Double Room

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Murallas 231

Along with dry cleaning, this smoke-free hotel has a 24-hour front desk and free Wi-Fi in public areas. Housekeeping is available on request.
Hotel Murallas 231 offers 18 air-conditioned accommodations, with a ceiling fan. This Campeche hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on request and change of towels can be requested.
Our customers tell us that they enjoy the helpful staff at Hotel Murallas 231. During your stay, you're just a quick walk from Campeche Library. Enjoy features like free WiFi in public areas, plus dry cleaning service and a beach shuttle (surcharge).
  • Free WiFi
  • Services include dry cleaning/laundry and luggage storage
  • Steps from Campeche Cathedral and 5 minutes on foot from Plaza del Mar Shopping Center
  • Beach shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hotel Murallas 231 offers its guests dry cleaning/laundry services. WiFi is free in public spaces.

This Campeche hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 100 per stay)
  • Beach shuttle (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 150 per pet, per night, plus a deposit of MXN 500 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 100 per stay (899 ft away)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 150 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

Hotel Murallas 231 Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 59 out of 144 reviews
Rating 8 - Good. 32 out of 144 reviews
Rating 6 - Okay. 27 out of 144 reviews
Rating 4 - Poor. 16 out of 144 reviews
Rating 2 - Terrible. 10 out of 144 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful, the little markets out from are so fun. The hotel accepts pets which was a huge plus for us.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that my family of 5 could stay in one room work a bed each! Loved the balcony view and how close the hotel is of everything.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Gustavo

Disliked: Amenities, property conditions & facilities
llllllll
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Brisa

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Kelvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to walk. It is literally few steps from central plaza and cathedral.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to main square and friendly staff.

Great location close to the main square, friendly staff though some rooms are internal and a bit rustic. Parking is extra.
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Pablo

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

cecile

Liked: Cleanliness, amenities, property conditions & facilities
The property was situated in the heart of Campeche near the main zocalo. There were many restaurants, cafes, tour operators. It was within the baluartes as well.
Stayed 7 nights in Mar 2024
Verified review

8/10 Good

JULIO HUMBERTO MEJIA

Liked: Cleanliness, staff & service, amenities
Personal amable
Stayed 1 night in Sep 2023
Verified review

4/10 Poor

Carlos

Liked: Cleanliness
Disliked: Property conditions & facilities
Not clean, broken internet,
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Lenzy

Clean but very outdated bedding and curtains. No communication within staff was charged on card then charge again in check in. Area around is walkable to city center and view other areas. Recommend for single or friends travel. Located behind other restaurants and can hear echo as windows are panel design and do not shut all the way so you can hear noise of neighbors.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Obed

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property needs updates. Bathroom door did not close very well, no elevator available and no closets in room either.
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Mercedes

Liked: Staff & service
We spend only one night here and there were no hand towels or hand soap in the bathroom and the toilet clogged but the worse part was the bedding had stains in them.
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Beatriz

Disliked: Cleanliness, amenities, property conditions & facilities
None
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Ulises

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most horrible hotel i ever been with nasty duty bathroom. Nasty duty mattress and broken wood frame. Teally this is not good you can find a better place for the same price this is bad bad badl
Verified review

4/10 Poor

Sonya

Liked: Cleanliness
Disliked: Amenities
Central location, busy and noisy until 11pm. Lack of parking. Cleaning staff was good. Rooms were quaint and authentic. Hotel policy rations toilet paper, even when you offer to buy another roll. The lack of dignity spoils any ambience. We are familiar with Mexico and it’s plumbing, and their ration policy was not due to our lack of education or abuse of infrastructure. Our advice is that they allow clients to purchase more toilet paper when needed.
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Claudia

Liked: Staff & service
We asked for accommodation for a disabled person and they were flexible over messaging but they never mentioned that the first floor also had stars, they should have mentioned that there was a lower level and then first floor. They accommodate us on the first floor but we had to carry my disabled mom up the stairs and she is not light. Also, they ask for the keys when we leave the room for safe keeping and so we can’t leave the air conditioning on because the key turns off the electricity when we take it out of the box so the room is hot every time we go in.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

MARIA DEL PILAR

Liked: Amenities
Disliked: Cleanliness, staff & service
Solo pedí que recogieran la basura del baño y me dejaran papel sanitario, no tomaron nota o se les olvido y cuando fui a la administración a solicitar papel me lo querían cobrar. En una de las tres noches de hospedaje, en la habitación contigua como a las 23:30 hrs se estaban peleando a gritos y al parecer a empujones, como hasta la 1de la madrugada se calmaron y por fin dejaron dormir, la administración brilló por su ausencia
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Joe

Liked: Staff & service, amenities
Todo bien relacion precio ubicación
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Alondra

Disliked: Amenities, property conditions & facilities
Fui por 3 días, 2 noches, más d 24 hrs nos la pasamos sin TV por más d les decíamos q no servía porque el internet no agarraba, ya al día sig nos cambian d cuarto pero nos dejan sin cuarto por hrs, cuando era nuestro único momento d descanso, por errores suyos, ya el cuarto q nos dieron nuevo, sin jabón, sin shampoo, lo pedimos y nada, dieron las 11pm q llegamos y seguíamos sin nada, cansados tuvimos q bajar d nuevo para q nos dieron un jabón en barra y listo, los empleados lo único que decían q no podían hacer nada porque el dueño no estaba.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Abraham

Disliked: Staff & service
El trato del personal, pésimo
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

rau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación todo accesible sin quejas
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Jonathan Jesús

Liked: Cleanliness, staff & service, amenities
Un elevador 🙈
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Un recepcionista que revisaba las habitaciones que se desocupaba, azotaba las puertas y caminaba zapateando y haciendo mucho ruido,
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

FRANCISCO

Disliked: Cleanliness, amenities, property conditions & facilities
La habitacion bastante descuidada, es pet friendly, pero te condicionan si la mascota hace sus necesidades te piden un fondo de 500 condicionado, pagas estacionamiento por a parte
Stayed 1 night in Jan 2026