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Hotel Murallas 231

2.5 star property

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Photo gallery for Hotel Murallas 231

City Quadruple Room | Living area
Family Room | Free WiFi, bed sheets
City Quadruple Room | Free WiFi, bed sheets
Reception
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle 8 # 231 Zona Centro, Campeche, CAM, 24000
  • Place, Campeche Cathedral
    ‪2 min walk‬
  • Place, Bastion of San Francisco
    ‪6 min walk‬
  • Place, Puerta de Tierra
    ‪7 min walk‬
  • Airport, Campeche, Campeche (CPE-Ing. Alberto Acuna Ongay Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

7.8 out of 10
Good
(6 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi, bed sheets

Standard Triple Room

  • 20 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for City Triple Room, Resort View

City Triple Room, Resort View | Free WiFi, bed sheets

City Triple Room, Resort View

  • 36 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Beach view
  • Sleeps 10
  • 5 Double Beds

View all photos for City Quadruple Room

City Quadruple Room | Free WiFi, bed sheets

City Quadruple Room

  • 36 sq m
  • City view
  • Sleeps 8
  • 4 Double Beds

View all photos for Superior Double Room

Superior Double Room | Free WiFi, bed sheets

Superior Double Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About this property

Hotel Murallas 231

Hotel with a 24-hour front desk, steps from Campeche Cathedral
Along with dry cleaning, this smoke-free hotel has a 24-hour front desk and free Wi-Fi in public areas. Housekeeping is available on request.
Hotel Murallas 231 offers 18 air-conditioned accommodations, with a ceiling fan. This Campeche hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on request and change of towels can be requested.
Our customers tell us that they enjoy the helpful staff at Hotel Murallas 231. During your stay, you're just a quick walk from Campeche Library. Enjoy features like free WiFi in public areas, plus dry cleaning service and a beach shuttle (surcharge).
  • Free WiFi
  • Services include dry cleaning/laundry and luggage storage
  • Steps from Campeche Cathedral and 5 minutes on foot from Plaza del Mar Shopping Center
  • Beach shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hotel Murallas 231 offers its guests dry cleaning/laundry services. WiFi is free in public spaces.

This Campeche hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 100 per stay)
  • Beach shuttle (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 150 per pet, per night, plus a deposit of MXN 500 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 100 per stay (899 ft away)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 150 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

Hotel Murallas 231 Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 125 reviews
Rating 8 - Good. 29 out of 125 reviews
Rating 6 - Okay. 22 out of 125 reviews
Rating 4 - Poor. 14 out of 125 reviews
Rating 2 - Terrible. 9 out of 125 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that my family of 5 could stay in one room work a bed each! Loved the balcony view and how close the hotel is of everything.
Stayed 1 night in Jul 2025

4/10 Poor

Claudia

Travelled with family and small children
Liked: Staff & service
We asked for accommodation for a disabled person and they were flexible over messaging but they never mentioned that the first floor also had stars, they should have mentioned that there was a lower level and then first floor. They accommodate us on the first floor but we had to carry my disabled mom up the stairs and she is not light. Also, they ask for the keys when we leave the room for safe keeping and so we can’t leave the air conditioning on because the key turns off the electricity when we take it out of the box so the room is hot every time we go in.
Stayed 1 night in Jul 2025

10/10 Excellent

Kelvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to walk. It is literally few steps from central plaza and cathedral.
Stayed 2 nights in Jan 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

NEYDI, Alhambra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Martine

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Lenzy

Travelled with family
Clean but very outdated bedding and curtains. No communication within staff was charged on card then charge again in check in. Area around is walkable to city center and view other areas. Recommend for single or friends travel. Located behind other restaurants and can hear echo as windows are panel design and do not shut all the way so you can hear noise of neighbors.
Stayed 1 night in Jan 2025

4/10 Poor

Beatriz

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
None
Stayed 2 nights in Dec 2024

6/10 Okay

Obed, Houston

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property needs updates. Bathroom door did not close very well, no elevator available and no closets in room either.
Stayed 2 nights in Nov 2024

6/10 Okay

Mercedes

Liked: Staff & service
We spend only one night here and there were no hand towels or hand soap in the bathroom and the toilet clogged but the worse part was the bedding had stains in them.
Stayed 1 night in Jun 2024

8/10 Good

Cindy

Stayed 1 night in May 2024

10/10 Excellent

cecile

Liked: Cleanliness, amenities, property conditions & facilities
The property was situated in the heart of Campeche near the main zocalo. There were many restaurants, cafes, tour operators. It was within the baluartes as well.
Stayed 7 nights in Mar 2024

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

jose

Stayed 3 nights in Nov 2023

4/10 Poor

Sonya

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Central location, busy and noisy until 11pm. Lack of parking. Cleaning staff was good. Rooms were quaint and authentic. Hotel policy rations toilet paper, even when you offer to buy another roll. The lack of dignity spoils any ambience. We are familiar with Mexico and it’s plumbing, and their ration policy was not due to our lack of education or abuse of infrastructure. Our advice is that they allow clients to purchase more toilet paper when needed.
Stayed 2 nights in Nov 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to main square and friendly staff.

Great location close to the main square, friendly staff though some rooms are internal and a bit rustic. Parking is extra.
Stayed 2 nights in Jul 2023

2/10 Terrible

Ulises

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most horrible hotel i ever been with nasty duty bathroom. Nasty duty mattress and broken wood frame. Teally this is not good you can find a better place for the same price this is bad bad badl

2/10 Terrible

Claudia Lorena

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Brisa

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente
Stayed 1 night in Aug 2025

10/10 Excellent

Belkis

Liked: Property conditions & facilities
Ubicación inigualable
Stayed 1 night in Jul 2025

4/10 Poor

Liliana

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Moises

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Buena ubicación, limpieza descuidado en las cobija

Tenía más de 11 años de no ir a Campeche, todo muy bien pero creo a ese hotel no volveré
Stayed 1 night in Jul 2025

8/10 Good

Carlos

Stayed 2 nights in Jul 2025

10/10 Excellent

Mariana

Stayed 1 night in Jun 2025

6/10 Okay

Victor Joel

Business traveller
Disliked: Property conditions & facilities
La propiedad Es vieja y el check out es tardado mientras suben a ver si todo esta bien en la habitacion. El aire no enfriaba lo suficiente
Stayed 1 night in May 2025