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Hotel Matsubara

3.0 star property

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Photo gallery for Hotel Matsubara

Exterior
26-inch LCD TV with cable channels, TV, toys
Free daily buffet breakfast
Lake
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Rua Professor José Paulo, 80, Vila Capivari, Campos do Jordão, SP, 12460-000
  • Place, Campos do Jordão Convention Center
    ‪6 min walk‬
  • Place, Capivari Shopping Center
    ‪11 min walk‬
  • Place, Capivari Park
    ‪13 min walk‬

Room options

View all photos for Basic Double Room

Minibar, in-room safe, desk, blackout curtains

Basic Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Bathroom | Shower, free toiletries, hair dryer, towels

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Hotel Matsubara

Family-friendly hotel with free breakfast and free valet parking
A fitness centre, a complimentary children's club and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free area shuttle. Other amenities include spa services, concierge services and laundry facilities.
Hotel Matsubara offers 20 accommodations, which are accessible via exterior corridors and feature minibars and a safe. 26-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Hotel Matsubara, you're just a quick walk from Campos do Jordão Convention Center. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Within a 10-minute walk of Campos do Jordão Convention Center and Cadij Shopping Center
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. A fitness centre, spa services, and a complimentary children's club are also featured at the family-friendly Hotel Matsubara. Self parking and valet parking are free.

This 3-star Campos do Jordão hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.
On-site venue – This restaurant specialises in international cuisine and only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Spa

  • Massage
  • Spa services

More

  • 2 floors
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per day
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 70 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Matsubara Campos do Jordao
Matsubara Campos do Jordao
Hotel Matsubara Hotel
Hotel Matsubara Campos do Jordão
Hotel Matsubara Hotel Campos do Jordão

Hotel Matsubara Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 173 out of 315 reviews
Rating 8 - Good. 90 out of 315 reviews
Rating 6 - Okay. 39 out of 315 reviews
Rating 4 - Poor. 7 out of 315 reviews
Rating 2 - Terrible. 6 out of 315 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Matsubara: Uau!

Hotel fantástico! Excelente acomodação, vastos ambientes de convivência para toda a família, ótimos serviços com destaque ao transfer para a praça do Capivari. Lindo jardim com lago e peixes ornamentais. Ótima hospedagem!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Thumbs up to the shuttle service to the town centre
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay of my trip

This has been by far the best hotel I've had in Brazil. I've visited the country twice and stayed in a dozen places. The town itself is nice with plenty to see, but this hotel was a pleasant surprise. It has more amenities than listed with a kids playroom and game room, in addition to small gym and in the back a beautiful Japanese style garden. The breakfast was full standard Brazilian buffet and the rooms were comfortable but not lavish.
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was unacceptably dirty and old, there was mold on the walls, the mirror was so stained I could barely see myself. For the price we paid, it was unacceptable.
Stayed 2 nights in Jul 2019

10/10 Excellent

Marilia, Botelhos,mg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and property area!

It had everything we needed. Excellent service! Close by city center

8/10 Good

LILTON

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

MONALISA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel oferece transfer para onde você precisar de manhã até a noite. Tudo pelo WhatsApp. Achei sensacional.
Stayed 3 nights in Sep 2025

8/10 Good

Eduardo

Stayed 1 night in Sep 2025

10/10 Excellent

Márcio

Stayed 2 nights in Sep 2025

10/10 Excellent

Erica Aparecida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento, tudo muito lindo , cama super confortável, quarto cheiroso. Adoramos. Viagem em família.
Stayed 1 night in Sep 2025

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima localização

O hotel é ótimo, muito funcional. Funcionários prestativos e simpáticos O café da manhã é ótimo e com boas opções e variedades de alimentos Tem são de jogos e uma academia pequena mas que tudo funciona Achamos bem silencioso o local e estava sempre limpo O estacionamento é pequeno mas não é um problema, sempre há quem manobre os carros, sem stress É muito perto do centro de Capivari, menos de 10 minutos a pé mas o hotel oferece um transfer o dia todo para quem precisar Tivemos dias muito agradáveis Voltaria com certeza
Stayed 3 nights in Aug 2025

10/10 Excellent

Neusa

Voltaria e recomendo.

Hotel limpo, compatível com o custo, chuveiro excelente, café da manhã muito bom!
Stayed 2 nights in Sep 2025

6/10 Okay

Sandra

Business traveller
Liked: Cleanliness

Crítica

Hotel antigo, precisando de reformas. Quartos simples, com equipamentos obsoletos. Espelhos velhos e feios. Café razoável. Atendimento bom, mas com poucas pessoas. Acredito que existem melhores opções. A pousada da mesma marca é melhor.
Stayed 2 nights in Aug 2025

10/10 Excellent

Quezia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima, o atendimento foi excelente, a localização é muito boa. Não temos nada a reclamar. Só elogios.
Stayed 2 nights in Aug 2025

4/10 Poor

LEOPOLDO

Stayed 1 night in Aug 2025

10/10 Excellent

Liliane

Stayed 2 nights in Aug 2025

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível!

Stayed 2 nights in Aug 2025

10/10 Excellent

paulo K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Flavio Lopes, Volta Redonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O serviço de tranfer é muito bom e como fomos na florada da cerejeira o jardim estava lindo!
Stayed 1 night in Aug 2025

4/10 Poor

Marcelo

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Fuja

Nao foi legal. Ao chegarmos nosso quarto nao estava pronto e nos enviaram ao unico que restava. Amplo mas com cama e travesseiros muito ruins, além de forte cheiro de tinta. Acabei passando mal. Definitivamente não me hospedarei mais nesse hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma ótima experiência! Eles fornecem transfer até o centro de Capivari e o motorista, Marcos, é muito atencioso e prestativo!
Stayed 3 nights in Jul 2025

10/10 Excellent

ANDERSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessoal do atendimento e do trasnporte para o capivari são bem eficientes e educados
Stayed 2 nights in Jul 2025

8/10 Good

Yana Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Fatima Aparecida

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Fabiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todos muito atenciosos, adoramos a estadia!
Stayed 4 nights in Jul 2025