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Pousada Big Bear

3.0 star property

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Suite (Master) | Balcony
Suite (Master) | Balcony
Free daily buffet breakfast
Suite (Master) | Premium bedding, minibar, in-room safe, free WiFi
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room

Explore the area

View in a map
Av. Dr. Antonio Nicola de Padula, 141, Vila Capivari, Campos do Jordão, SP, 12460-000
  • Place, Capivari Park
    ‪2 min walk‬
  • Place, Capivari Shopping Center
    ‪3 min walk‬
  • Place, Campos do Jordão Convention Center
    ‪10 min walk‬

Room options

View all photos for Suite (Master)

Suite (Master) | Premium bedding, minibar, in-room safe, free WiFi

Suite (Master)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, free WiFi

Deluxe Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 20 bedrooms
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Suite

  • 4 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Pousada Big Bear

Along with a restaurant, this smoke-free pousada has coffee/tea in a common area and laundry facilities. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Pousada Big Bear offers 24 accommodations with DVD players and minibars. Beds feature premium bedding. 50-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Pousada Big Bear, you're just a quick walk from Capivari Shopping Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • On-site recreation includes bicycles to rent
  • Steps from Capivari Shopping Center and Elephant Hill Cable Car
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. Pousada Big Bear also features tour/ticket assistance, a garden, and coffee/tea in common area. Self parking is free.

This 3-star Campos do Jordão pousada is smoke free.

Guests are served a free buffet breakfast daily from 8 AM to noon.
Pousada Big Bear has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8 AM to noon
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • 1 building
  • 3 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • DVD player

Food and drink

  • Minibar

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pousada Big Bear
Pousada Big Bear Pousada
Pousada Big Bear Pousada Campos do Jordao
Big Bear Campos do Jordao
Big Bear Brazil
Pousada Big Bear Pousada (Brazil)
Pousada Big Bear Campos do Jordão
Pousada Big Bear Pousada (Brazil) Campos do Jordão

Pousada Big Bear Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 65 out of 101 reviews
Rating 8 - Good. 24 out of 101 reviews
Rating 6 - Okay. 12 out of 101 reviews
Rating 4 - Poor. 0 out of 101 reviews
Rating 2 - Terrible. 0 out of 101 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simples e confortável
Stayed 3 nights in Jan 2023

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent relaxation

My stay was outstanding and everyone was very friendly and helpful. The breakfast the next morning was excellent!!!
Stayed 1 night in Feb 2021

10/10 Excellent

Janete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Cicero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Alcides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe muito solicita e simpática. Café da manhã muito bom, e equipe de limpeza super simpática.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria J S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bem localizado. Atendente Tomas é 10

Stayed 2 nights in Aug 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel, com ótimo atendimento! Bom café da manhã!
Stayed 1 night in Aug 2025

8/10 Good

Tarcisio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada boa, quarto bom, cafe da manha excelete, otima localizacao!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Isadora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Luís Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

MICHELI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso o quarto, a vista, café da manhã, funcionários e localização bem no centro.
Stayed 1 night in Feb 2025

10/10 Excellent

Lais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ANTONIO C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltarei

Excelente.
Stayed 2 nights in Nov 2024

6/10 Okay

LUCIENE

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Ruim

Ruim muito barulho cedo e a noite , banheiro ruim, me arranhei no banho com metal enferrujado, perigoso
Stayed 2 nights in Oct 2024

8/10 Good

Jose Eduardo Maluf

Liked: Cleanliness, staff & service, property conditions & facilities
Esperava mais das instalações. Ofertada como uma suite de luxo, o apartamento é pequeno e o banheiro bastante apertado.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo !!!

A localização é perfeita, o café da manhã é ótimo ! O atendimento é de primeira!
Stayed 2 nights in Jun 2024

8/10 Good

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poderia ter isolamento acústico

Pousada muito boa, todos da equipe muito simpáticos e atenciosos. Manobrista para o carro, café, chá e chocolate quente cortesia. Café da manhã com itens preparados na hora (tapioca, omelete, crepioca...). Quarto bom, cama boa, aquecedor no quarto e banheiro, tv muito boa. Localização boa, bem próximo ao centrinho e Parque Capivari, porém a rua é muito movimentada e barulhenta a noite (saída de baladas e bares com música ao vivo) e o hotel infelizmente não tem isolamento acústico, então foi meio complicado dormir a noite, único ponto desconfortável.
Stayed 4 nights in May 2024

10/10 Excellent

Fernando R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Letícia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Localização

Muito bem localizado
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Ótima localização e atendimento exemplar

Os pontos positivos: localização muito boa, boa TV, cama confortável, boa qualidade das toalhas e roupa de cama e funcionários extremamente atenciosos e solícitos. Eu acho que pode melhorar em alguns pontos no sentido de conservação dos quartos, como pintura e talvez trocar o carpete. Eu acho que vai ficar mais agradável e com um aspecto de mais limpo. Destaco que sou muito exigente, então, isso pode não ser uma questão para muitas pessoas.
Stayed 1 night in Jan 2024