Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

4.0 star property
VIP Access

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Photo gallery for Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

2 outdoor pools, pool loungers
Belo Presidential Suite 1 King Bed Ocean View | Beach/ocean view
Belo Presidential Suite 1 King Bed Ocean View | Terrace/patio
Exterior
3 bars/lounges, poolside bar, beach bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar

Explore the area

View in a map
Laguna Mar M 72 L 5, Isla Mujeres, QROO, 77400
  • Place, Garrafon Natural Reef Park
    ‪1 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪2 min walk‬
  • Place, Dolphin Discovery
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪115 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Luxury Junior Suite Double Beds

8.8 out of 10
Excellent
(13 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Belo Deluxe Suite King Bed - Adults Only

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

In love Suite 1 King Bed with Terrace and Jacuzzi

10.0 out of 10
Exceptional
(1 review)
  • 95 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Belo Presidential Suite 1 King Bed Ocean View

  • 236 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Luxury Junior Suite King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

  • 50 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

9.8 out of 10
Exceptional
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Luxury Junior Suite 2 DB with Terrace

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Junior Suite 2 DB with Balcony

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Junior Suite King with Terrace

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Junior Suite King with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

On beach with 2 outdoor pools, near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Spend the day playing on the beach then return to dine at one of Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free's 2 restaurants.
Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free offers 65 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages.
Our customers tell us that they can't get enough of the pool at Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, beach bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools or soak in the 3 hot tubs
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the beach
  • Just a 5-minute drive from Punta Sur and 7 minutes from Isla Mujeres Ferry Terminal
Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free and enjoy amenities such as a health club.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive hotel also offers a rooftop terrace and a garden. Self parking is free.

This 4-star Isla Mujeres hotel is smoke free.

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free has 2 restaurants on site.
Room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Room service during certain hours

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Health club
  • TV in common areas

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2019
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 10.2 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Reviews

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free Reviews

8.4

Very good

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 584 out of 1004 reviews
Rating 8 - Good. 191 out of 1004 reviews
Rating 6 - Okay. 116 out of 1004 reviews
Rating 4 - Poor. 57 out of 1004 reviews
Rating 2 - Terrible. 56 out of 1004 reviews

Reviews

10/10 Excellent

Cody Kenneth

Stayed 7 nights in Jun 2025

10/10 Excellent

Rebeca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all of it! Delicious food options! Beautiful beach area, clean and cold rooms! Small boutique hotel but had everything we needed! Family oriented. Beautiful views from the Skybar! Pool area was great! Plenty of Bali beds! Great staff! Only thing I would request is that the Skybar stay open past 8 pm for adults to have an area to hang out late, with open bar and music. Since late night entertainment is not available , I think leaving the Skybar open a bit longer maybe even till 11 pm would be beneficial to the adult guests.
Stayed 4 nights in Aug 2025

8/10 Good

Lorene

Stayed 4 nights in Aug 2025

4/10 Poor

Katie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It was misleading advertisement as All Inclusive property. We paid for All Inclusive food and drinks but it’s A La Carte menu instead of buffet style. The menu has very limited choices of food and it’s the same menu everyday. Food is terrible. We booked for 6 nights but checked out after 3 days. The property has no activities for guests.
Stayed 6 nights in Aug 2025

10/10 Excellent

Susana

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 5 nights in Aug 2025

10/10 Excellent

Melissa

Stayed 6 nights in Aug 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pictures of property are a bit misleading. Beach front is terrible. Pools 70 degrees warm
Stayed 2 nights in Aug 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celeste, Hugo and Mateo make your stay a dream vacation. They were our DREAM TEAM and we can’t wait to come back ❤️
Stayed 3 nights in Aug 2025

8/10 Good

Luz

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place to stay at if you want quiet
Stayed 2 nights in Aug 2025

8/10 Good

Silvana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel design was impressive! The rooms were huge with air conditioning, good bathrooms, showers, kitchen, (we stayed in the first floor beachfront). Bed and sheets were very comfortable. Staff is great super helpful and I really enjoyed when Arnulfo was our waiter. Few things to consider, if you want only to use the pool at the hotel and you don’t care about the beach, this hotel is great. The beach is dirty, small and there is no way to swim, since there is a huge bag of sand right where the swings are. Food is good, the menu is the same daily but the food changes because they run out of ingredients. Whenever they had the right ingredients food was good, but there is no fruit offered, no pastries and there is no convenience store in the hotel. There is no activities for kids other than the pool. Next door to the hotel is a port used as a lunch stop where people come and go to a restaurant and there is a bunch of people around. I didn’t liked that. The location of the hotel is good, but since I wanted to use the beach, it didn’t worked out for us. Another thing to point out is that when you don’t speak Spanish all the people that offer services are extremely expensive. For example the taxis. Be careful and haggle for a better price otherwise they will rip you off.
Stayed 4 nights in Jul 2025

2/10 Terrible

Sandy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nothing horrible staff never coming back
Stayed 5 nights in Jul 2025

10/10 Excellent

Mayra

Stayed 5 nights in Jul 2025

8/10 Good

Ivonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1.) no air conditioning in restaurant. 2.) no buffet option 3.) only 2 restaurant 4.) slow service in resataurant
Stayed 3 nights in Jul 2025

10/10 Excellent

Darwin Jose Mejia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful island and hotel. Friendly staff. Only two restaurants in hotel with same menu every night. A lot to do on island. Not much to do at hotel. Overall would definitely go back.
Stayed 6 nights in Jul 2025

8/10 Good

yuichi

Liked: Cleanliness, staff & service, property conditions & facilities
ダイニングのスタッフがずっと足りてない様子でしたが、とても丁寧で、気持ちよかったです。ただ、室内は空調して欲しかった。暑いし、蚊にさされる。 プール隣接のバーも
Stayed 4 nights in Jul 2025

10/10 Excellent

Lamesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it all and will be back!
Stayed 6 nights in Jun 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Belo is an absolute gem, we stayed for 4 nights and enjoyed every second. The staff are all amazing, very helpful and friendly. Special shout outs to Hugo, Gerardo (Gerry), and Toni. They made us feel like we were at home with our friends. The rooms and overall property were very clean with a nice modern but rustic style. We enjoyed the location as it was away from the hectic touristy area around Playa Norte. The island is very small and with the rented golf cart we can be anywhere we need within 10 mins. The only thing I can think that could be better is the water out front is not the best for swimming, but for the price you cant go wrong with Hotel Belo! We will definitely be back. Thank you to everyone who made it such a special trip!
Stayed 4 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Watch you damage deposit charges.

Everything was great until the last day. We spilled some coffee in the room onto the wood cabinet. We cleaned it up with the handtowel. They charged us for "additional cleaning" for the towel. What were we supposed to do? Leave it and damage the cabinet? Use the toilet paper - have you used the toilet paper there??
Stayed 4 nights in Jul 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar was amazing and the drinks were great. The staff was amazing and very attentive.
Stayed 3 nights in Jul 2025

10/10 Excellent

Araceli Yunuan Renteria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, food was really good and the staff is very friendly. They have an awesome customer service. The place is very quiet awesome stay if you’re looking for a place to relax.
Stayed 4 nights in Jul 2025

10/10 Excellent

Roberto Cantu

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The beach area need work and the main pool was warm. Other than that this place was amazing. The staff isnwhat makes this place great.
Stayed 3 nights in Jul 2025

4/10 Poor

Makenzie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The food/ alcoholic drinks were poor. Showers had Leakage problems and water got all over bathroom floor. Service in restaurant was terrible had to basically serve ourselves.
Stayed 6 nights in Jul 2025