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Aparthotel

Kaam Accommodations

3.5 star property

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Photo gallery for Kaam Accommodations

Terrace/patio
One Bedroom - 1 King Bed with Sofa bed | Terrace/patio
Family Room, 2 Bedrooms | Living area | 40-inch Smart TV with cable channels, TV, Netflix
Front of property
Family Room, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, stovetop, coffee/tea maker

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Room service
  • Pool
  • Pet-friendly
  • Laundry
  • Kitchen

Explore the area

View in a map
Avenida Niños Héroes Sm 2, Mz 5 lote 37, Puerto Morelos, QROO, 77580
  • Ojo de Agua Beach
    ‪3 min walk‬
  • Puerto Morelos Town Square
    ‪6 min walk‬
  • Puerto Morelos Beach
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for One Bedroom - 1 King Bed with Sofa bed

One Bedroom - 1 King Bed with Sofa bed | Living area | 40-inch Smart TV with cable channels, TV, Netflix

One Bedroom - 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom - 1 King Bed with Sofa bed pool view

1 bedroom, premium bedding, down duvets, in-room safe

One Bedroom - 1 King Bed with Sofa bed pool view

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom - 1 King Bed with Sofa bed (Handycap)

Terrace/patio

One Bedroom - 1 King Bed with Sofa bed (Handycap)

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | 1 bedroom, premium bedding, down duvets, in-room safe

Family Room, 2 Bedrooms

  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 King Sofa Bed

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About this property

Kaam Accommodations

Aparthotel with 3 outdoor swimming pools, a short walk to Puerto Morelos Town Square
Along with 3 outdoor pools, this smoke-free aparthotel has a restaurant and a rooftop terrace. WiFi in public areas is free. Additionally, dry cleaning, tour/ticket assistance and a garden are on-site. Each apartment provides a Smart TV with cable channels, plus a kitchen with a fridge, a stovetop and a microwave. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a dining area and a sitting area.
Kaam Accommodations offers 20 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. This individually decorated accommodation has separate sitting areas. Beds feature down duvets and premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries.

This Puerto Morelos aparthotel provides complimentary wireless Internet access. 40-inch Smart televisions come with cable channels and Netflix. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Kaam Accommodations, you're just a quick walk from Puerto Morelos Town Square. You'll find features such as free WiFi in public areas, plus 3 outdoor pools and a restaurant. This comfortable aparthotel has 20 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a balcony and a dining area
  • Free WiFi
  • Enjoy local and international cuisine while dining at El Pirata
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 1-minute drive from Puerto Morelos Town Square and 5 minutes from Puerto Morelos Beach
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge
There's a restaurant on site. WiFi is free in public spaces. Kaam Accommodations offers its guests 3 outdoor swimming pools. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and a garden are also featured at Kaam Accommodations.

This 3.5-star Puerto Morelos aparthotel is smoke free.

El Pirata – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service is available.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 3 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Restaurants on site

  • El Pirata

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Toaster

Dining

  • A restaurant
  • Room service

Bedrooms

  • Bedroom
  • Down comforter
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 40-inch Smart TV with cable channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony
  • Garden
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 9 kg per pet
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals
  • Fishing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 20 units
  • Bicycle rentals
  • Connecting units available
  • Garden
  • Individual decor

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1600 per vehicle (return, maximum occupancy 6)
  • A kitchen/kitchenette is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Kaam Accommodations offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kaam Accommodations Aparthotel Puerto Morelos
Kaam Accommodations Aparthotel
Kaam Accommodations Puerto Morelos
Kaam Accommodations
Kaam Accommodations Aparthotel
Kaam Accommodations Puerto Morelos
Kaam Accommodations Aparthotel Puerto Morelos

Kaam Accommodations Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 26 out of 52 reviews
Rating 8 - Good. 15 out of 52 reviews
Rating 6 - Okay. 5 out of 52 reviews
Rating 4 - Poor. 2 out of 52 reviews
Rating 2 - Terrible. 4 out of 52 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kari

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Although staff was always available by Whatsapp and were very responsive to needs when expressed. We did feel at times that it would have been good to know when staff would be available for questions.
Stayed 8 nights in Apr 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place for a great price. Very close to the beach, restaurants and bars.
Stayed 1 night in Apr 2025

10/10 Excellent

Gail T.

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean and well maintained. There were items in the room which were needed and useful. Staff was very pleasant. The pool, although very small, was very nice with noodles for my 6-year-old granddaughter to play with in the pool.
Stayed 4 nights in Apr 2025

6/10 Okay

Tracy

Travelled with group
Disliked: Cleanliness
Friendly staff.
Stayed 3 nights in Apr 2025

8/10 Good

Michael, Weyburn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely helpful and courteous.
Stayed 11 nights in Apr 2025

10/10 Excellent

Shirley

Liked: Cleanliness, room comfort

A fresh rewarding getaway!

Our stay was awesome. Lots of greetings from pool maintenance personnel, cleaning staff and Fanny was very accommodating!!
Stayed 7 nights in Apr 2025

8/10 Good

Hugo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Recommends hotel and would stay here again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Amenities, property conditions & facilities
The property was exactly what you can expect for the price. Pool was very clean. Air condionting in room was excellent. Kitchen had all the supplies if you want to cook. Service was excellent. We arrived early i. The morning the office was closed. We called fanny and ended up waking her up. She was super helpful and rushed over to give us early access at no charge. My fault i should of arranged everything ahead of time. Checkout was super easy and fanny let us checkout very late as we had a night time flight. Location is just a few minutes walk from the beach and downtown. It was super convenient. I would do it again.
Stayed 5 nights in Apr 2025

10/10 Excellent

I

Travelled with family
Liked: Cleanliness, amenities
Well worth the price and location.
Stayed 1 night in Apr 2025

10/10 Excellent

YONGWAN

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
We spent almost three weeks in beautiful Puerto Morelos, and this was by far the cleanest place we stayed. It had a mini kitchen and a pool, which made our stay even better. You can walk barefoot to a snorkeling spot, and the area is full of great restaurants. Just a heads-up—it can get a bit noisy until early morning, so earplugs or headphones might come in handy!
Stayed 3 nights in Dec 2024

10/10 Excellent

Charlene

Liked: Cleanliness, room comfort
Stayed 14 nights in Dec 2024

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, property conditions & facilities
No one was at the property and we were sent to a different location. I was traveling with my elderly father and the walk between properties in the heat with our luggage was very hard for him.
Stayed 1 night in Jun 2024

10/10 Excellent

Sedona

Travelled with pets
Liked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Suzanne

Travelled with group
Liked: Cleanliness, room comfort
Stayed 14 nights in Feb 2024

2/10 Terrible

Maureen

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Highly recommend NOT STAYING HERE. Puerto Morelos is great and the location is close to everything but the actual property is 1. Not as advertised/not even the building in the pictures and 2. Rundown and gross. In case you are still considering… 3. There was a single hand towel in our room and when I requested some sort of actual towels for showering was told not until tomorrow. After 3.5 hours and a lot of back and forth we finally ended up with towels dumped on the floor outside our room. 4. The first floor bedroom my in-laws were in did not have locking windows. No deadbolts on either of our doors, just a little push button lock. No key to the safe in our room. One of the windows facing three late night bars didn’t have any sort of covering. 5. Corners of bathroom not swept, gum stuck to floor, curtains so dirty I did not even want to touch them. The giant jug of clean” drinking water smelled funky. 6. No toiletries provided and certainly no robes like in the photos (lol). Only one pool with no outdoor lighting so unusable after 7 pm. If there was any sort of roof deck or restaurant, we did not find them. Also, the property is in a pretty loud area but we were there on a Saturday and were expecting downtown noise. This didn’t bother us but might bother someone.
Stayed 1 night in Feb 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, amenities
Our first room had no running water. There was any empty room next door which we were moved into the next day somewhat begrudgingly. Once we were settled and had a bathroom to use things went OK. Location was convenient for our needs though two restaurants across the street often had loud music late into the night.
Stayed 10 nights in Feb 2024

10/10 Excellent

alfred

Liked: Cleanliness, room comfort
Very helpful staff
Stayed 6 nights in Jan 2024

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
Stayed 14 nights in Dec 2023

2/10 Terrible

Dexter

Stayed 6 nights in Dec 2023

6/10 Okay

Leslie, Montpelier

Travelled with partner
Liked: Cleanliness
The place was clean and lots of hot water. Easy access to restaurants and the beach. Now for the downside. Checkin was difficult. First off the place doesn't have a sign. When we arrived, there was no one around. We were having difficulty with our Mexican SIM card and had to go next door to King Scuba to ask if they knew where the management was. They were very kind and tried to call a number we had as well as a number they had. No one answered either number. Not knowing what to do next we waited around and the manager and maid arrived and seemed baffled as to where to put us. They put us in a nice apartment and we asked about WIFI password. After awhile the manager gave us a password that didn't work. But eventually she got the right password. Everything seemed to be fine. After a trip to the store, we found the refrigerator wouldn't get cold but the freezer was refrigerator cold and we used that as a small refrigerator. We could never reach anyone by phone to inform them. We met another couple on our last day that also could not reach the management to check in. I think this is a common problem. So no I wouldn't recommend staying here.
Stayed 5 nights in Dec 2023

8/10 Good

Anne, Milwaukee

Liked: Cleanliness, amenities, property conditions & facilities
The property was quiet and clean and a 2 minute walk to the beach. The pool was small but private. Everything was very close and walkable but still far enough away that it was peaceful. Daniela was very responsive. In fact, she noticed the cab circling the neighborhood looking for the property and stopped us, hopped in the cab and took us to the building. This was very lucky for us as the address given on Expedia is to their business office, not the properties and there are literally no signs. Other than not having the correct address, everything was great.
Stayed 5 nights in May 2023

8/10 Good

maria teresa

Stayed 1 night in May 2023

10/10 Excellent

Karen, Niles

Travelled with partner
Liked: Cleanliness, amenities
The showers were awesome, great water pressure and regulation.
Stayed 21 nights in Feb 2023

10/10 Excellent

Osvaldo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, close to beach, close to stores and restaurants. Very nice people in the area. Thanks!!

8/10 Good

Troy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kaam was a great place to stay. Location was perfect. Watch the sun rise from the roof. Our room had a front and rear balcony to choose the perfect spot for coffee. Great restaurants within a minute or two. Very quiet building T
Stayed 9 nights in Apr 2022