Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5.0 star property
VIP Access

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Photo gallery for Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

On the beach, beach cabanas, sun-loungers, beach umbrellas
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar
Aerial view
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪6 min walk‬
  • Place, Puerto Morelos Beach
    ‪13 min drive‬
  • Place, Puerto Morelos Town Square
    ‪17 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite (Swim Up Paradise)

8.0 out of 10
Very good
(5 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (Paradise)

9.2 out of 10
Wonderful
(76 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Paradise Suite

9.6 out of 10
Exceptional
(40 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Paradise)

9.2 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite (Swim Up Paradise)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, Ocean View (Paradise)

9.0 out of 10
Wonderful
(77 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (PARADISE CHILL OUT )

  • Ocean view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Suite (PARADISE CHILL OUT SWIM UP)

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Suite with Sea View

  • 35 sq m
  • Sleeps 2

Suite with internal view

  • 30 sq m
  • Sleeps 2

Suite with internal view

  • 51 sq m
  • Sleeps 4

Suite with internal view

  • 51 sq m
  • Sleeps 4

Suite with internal view

  • 62 sq m
  • Sleeps 2

Suite with internal view

  • 70 sq m
  • Sleeps 4

Suite with internal view

  • 65 sq m
  • Sleeps 4

Suite with internal view

  • 65 sq m
  • Sleeps 4

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About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Catch some rays at the beach or spend the day relaxing at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offers 148 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All's great beach location. During your stay, you're just a quick walk from Petempich Bay. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at The Beach House, one of the property's 4 restaurants and 6 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to reflexology, body scrubs or detox wraps at the spa
  • Services include free babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, volleyball and fitness classes
  • Guests have great things to say about the overall condition of the property and the restaurant
  • 13 minutes by car from Puerto Morelos Town Square and 14 minutes from Puerto Morelos Beach
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 6 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a health club and a garden. Self parking and valet parking are free.

This 5-star Puerto Morelos property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
The Beach House – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Rita's Taco House – This restaurant is located on the beach. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Frank & Lola's – This restaurant only serves dinner. Open daily.
Latino – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
5 O'Clock Somewhere Bar – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 4 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 5 O'Clock Somewhere Bar
  • Frank & Lola's
  • Latino
  • Rita's Taco House
  • The Beach House

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Playground
  • Shopping

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • High chair
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 599 out of 1047 reviews
Rating 8 - Good. 216 out of 1047 reviews
Rating 6 - Okay. 122 out of 1047 reviews
Rating 4 - Poor. 52 out of 1047 reviews
Rating 2 - Terrible. 58 out of 1047 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Natasha, Westville

Liked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond to make our stay absolutely amazing
Stayed 5 nights in Jan 2026

10/10 Excellent

David Michael

Liked: Cleanliness, amenities, property conditions & facilities
This resort was wonderful, very laid back, incredible staff, food and atmosphere on point! Would recommend!
Stayed 7 nights in Jan 2026

10/10 Excellent

Jason Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and very nice people
Stayed 7 nights in Jan 2026

8/10 Good

Zihan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety of events daily, lots of things to do. Beautiful scenery and vivid nightlife
Stayed 4 nights in Jan 2026

8/10 Good

Catherine Joyce

Liked: Cleanliness, property conditions & facilities
The staff were amazing. Rooms cleaned in a timely manner and very well done. Service everywhere was good. The only thing was, many of us were under the impression we were at rhe adults only one by the advertising. We we all went there to be told otherwise. It was very confusing.
Stayed 10 nights in Jan 2026

10/10 Excellent

Ayla

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. We enjoyed our stay here Will comr back. No complaints
Stayed 4 nights in Jan 2026

10/10 Excellent

LANE Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week at this resort and loved almost every aspect If your looking for a huge resort thats busy then this isn't for you. The resort is spread out but doesn't have the huge 700 rooms building. We got upgraded for free. The only negative is there was no hot tub and no snack service. For example no fried and chips and salsa spot to help yourself. I would highly recommend this place! Absolutely gorgeous Lt
Stayed 7 nights in Jan 2026

10/10 Excellent

Sydney

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my husband and some family and friends, and we had the best time! The staff was incredible, from the servers and bartenders to the housekeeping staff and events crew, they provided stellar service and were so friendly and fun! The resort itself is beautiful, very small and walkable, which was perfect for our taste. They put so much work in keeping the grounds groomed and clean, and you could tell. The place was gorgeous and both the public spaces and the rooms were so clean. The food was pretty good, Rita's Taco House being our absolute favourite. There was always activities and entertainment each night, but you could also just sit and relax! We would absolutely go back again.
Stayed 8 nights in Jan 2026

6/10 Okay

Faith Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bumpy Bumpy Bumpy Bumpy Bumpy road. It was terrible. Wont come back because of it. Dont recommend a friend already because of it. Spa is overpriced for Mexico. Health bar hasn't even open. House Keeping turned off the master switch on me twice foe the lights. Loved the outdoor day beds. Hated that you had to pay foe the beds on the beach.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jordan L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area/resort! Very clean, and friendly staff! I would 100% go back and visit again.
Stayed 6 nights in Jan 2026

2/10 Terrible

Justina, Passaic

Travelled with partner
Liked: Amenities, property conditions & facilities
Amenities, food ,
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was 11/10 fantastic Room was simple but very clean and nice, I would say high 8 or even 9 out of 10. Compex was also nice. Food and drinks were consistently good or very good, and occasionally even great
Stayed 7 nights in Jan 2026

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean all throughout, very nice staff, and good food for all-inclusive
Stayed 5 nights in Jan 2026

8/10 Good

Veronica

Stayed 9 nights in Jan 2026

2/10 Terrible

gregory

Liked: Cleanliness
Felt like 3 star hotel at 5 star price. Didn’t take Canadian money to exchange for Pesos. Even though exchange rate was posted behind check in counter. Was told by concierge that the price was $40 USD each way to go to Puerto Morales. I asked for cheaper option. He said that was it. I phoned Uber and paid $9.00 USD. Resort was way down a long dirt road with huge potholes. No were to walk. Pools were very cold. Lots of seaweed and Ocean looked very murky. When I did go for a swim the life guard blew his whistle and ran over to kick me out of the water. Not sure why because he didn't have any english. My Spanish is very basic. The breakfast was almost the same everyday ( not good) . Lunch was okay and the dinners were good. Unfortunately me and my wife go to bed fairly early but our room was right beside there nightly entertainment and bar. The entertainment staff were okay but had not much to work with. Lastly I thought we were going to an Adults only resort. Its not. Part of the resort is but it wasn't advertised that way. I go to Mayan Riviera 3 times a year and
Stayed 10 nights in Dec 2025

10/10 Excellent

meho

Liked: Cleanliness, property conditions & facilities
Great hotel and restaurants very clean rooms
Stayed 6 nights in Jan 2026

10/10 Excellent

Amy

Stayed 6 nights in Jan 2026

2/10 Terrible

Kirill

Stayed 9 nights in Dec 2025

8/10 Good

Deana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was all very good, staff was amazing, very nice spa experience.
Stayed 6 nights in Jan 2026

10/10 Excellent

Era

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, amazing food, only con was the beach was full of seaweed but they do clean it every morning and the water is clear just depends what months you come. Other than that it was awesome would definitely vist again!
Stayed 4 nights in Jan 2026

4/10 Poor

Wilson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Rooms were clean. Bartenders were excellent. Very limited dining. Good was decent. Entertainment was TERRIBLE. There were no night time shows like other resorts have. No around the pool fun activities. They tried to have a rain party and it was a total bust. There were mounds of seaweed while I was there. (I understand out of their control). And if you walk down the beach to the right, be ready to see ALOT.
Stayed 7 nights in Dec 2025

6/10 Okay

Greeshma

Stayed 4 nights in Dec 2025

10/10 Excellent

Ava Joy Mayzes

Stayed 5 nights in Dec 2025

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the food, rooms were amazing
Stayed 5 nights in Dec 2025

10/10 Excellent

DiJon

Stayed 5 nights in Dec 2025