Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Exterior
On the beach, beach cabanas, sun-loungers, beach umbrellas
Suite (PARADISE CHILL OUT ) | Living area | 42-inch Smart TV with cable channels, TV, toys
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Room service

Explore the area

View in a map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
  • Place, Petempich Bay
    ‪6 min drive‬
  • Place, Puerto Morelos Beach
    ‪13 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite (Swim Up Paradise)

8.0 out of 10
Very good
(5 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (Paradise)

9.2 out of 10
Wonderful
(68 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Paradise Suite

9.8 out of 10
Exceptional
(39 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Paradise)

9.4 out of 10
Exceptional
(14 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite (Swim Up Paradise)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, Ocean View (Paradise)

9.0 out of 10
Wonderful
(72 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite (PARADISE CHILL OUT )

  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite (PARADISE CHILL OUT SWIM UP)

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Suite with Sea View

  • 35 sq m
  • Sea view
  • Sleeps 2

Suite with internal view

  • 30 sq m
  • Sleeps 2

Suite with internal view

  • 51 sq m
  • Sleeps 4

Suite with internal view

  • 51 sq m
  • Sleeps 4

Suite with internal view

  • 62 sq m
  • Sleeps 2

Suite with internal view

  • 70 sq m
  • Sleeps 4

Suite with internal view

  • 65 sq m
  • Sleeps 4

Suite with internal view

  • 65 sq m
  • Sleeps 4

Island Oasis Suite

  • Sleeps 2

King Paradise Room

  • Sleeps 2

Queen Paradise Room

  • Sleeps 3

Oceanfront Paradise Studio

  • Sleeps 2

Oceanfront Chillout Suite

  • Sleeps 2

Luxury Paradise Suite

  • Sleeps 2

Ocean Front Suite with Infinity Pool

  • Sleeps 2

Beachfront Honeymoon Suite

  • Sleeps 2

Ocean Front Paradise Swim-up Studio

  • Sleeps 2

Luxury Paradise Swim-up Suite

  • Sleeps 2

King Paradise Swim-up Suite

  • Sleeps 2

Similar properties

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

All-inclusive property with 4 restaurants and 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offers 148 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All's great beach location. During your stay, you're just a quick walk from Petempich Bay. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at The Beach House, one of the property's 4 restaurants and 6 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to body wraps, aromatherapy or manicures and pedicures at the spa
  • Services include free babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, volleyball and yoga classes
  • Guests have great things to say about the beach and the overall condition of the property
  • 13 minutes by car from Puerto Morelos Town Square and 14 minutes from Puerto Morelos Beach
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 6 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a health club and a garden. Self parking and valet parking are free. A complete renovation of Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All was completed in March 2020.

This 5-star Puerto Morelos property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
The Beach House – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Rita's Taco House – This restaurant is located on the beach. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Frank & Lola's – This restaurant only serves dinner. Open daily.
Latino – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
5 O'Clock Somewhere Bar – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 4 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 5 O'Clock Somewhere Bar
  • Frank & Lola's
  • Latino
  • Rita's Taco House
  • The Beach House

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Playground
  • Shopping

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • High chair
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Lifeguards
  • Renovated entire property - March 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 609 out of 1005 reviews
Rating 8 - Good. 194 out of 1005 reviews
Rating 6 - Okay. 108 out of 1005 reviews
Rating 4 - Poor. 43 out of 1005 reviews
Rating 2 - Terrible. 51 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Maira

Liked: Cleanliness, property conditions & facilities
Place was okay.
Stayed 4 nights in Jul 2025

8/10 Good

Leticia I

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe
Stayed 4 nights in Jul 2025

10/10 Excellent

David, Seal Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Strongly recommend it.
Stayed 5 nights in Aug 2025

10/10 Excellent

Gabriel, Seal Beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, staff was great. 10/10. People are commenting about the seaweed. Not their fault. They did everything to keep it clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nathan C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best All Inclusive in Cancun! I love everything about Margaritaville. Going back.
Stayed 3 nights in Aug 2025

6/10 Okay

Nicole

Stayed 5 nights in Jul 2025

4/10 Poor

Priya

Travelled with partner
Disliked: Staff & service, amenities
The food was a hit and miss. Rita’s tacos was good but the rest of the restaurants were just ok. One night the food was good but it was served cold. By the time the server came back around it had been 20 minutes so it was no point in replacing. Room service did not have a lot of options. It was hard to get a decent drink there. The only bar with a menu was compass bar and they only gave me a menu on the last couple days of a 7 night trip. Every other time the bartender would give the mocktail menu and I would add a shot to it. When they finally gave the real menu the new bartender said “we don’t have that here” when I showed him a picture of the mocktail menu that they kept giving me. That’s when they gave me the real menu. It seems that they don’t want to give you the menu so they can keep serving the drinks that are easier to make. The points system they had for the mini bar was annoying. You could only use it on beer, soft drinks, and snacks. It was inconvenient having to go to joes merchant shop every time and drop it off to the room The room was clean and easy to get to the bar. There was a lot of stinky seaweed but that’s not the hotels fault. It was easy to get Ubers to and from the hotel.
Stayed 7 nights in Jul 2025

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained. Very quiet and did not feel crowded. Staff was AMAZING! Every need met timely and with a smile. Food was OK, all inclusive food is meh anyway, but felt the options were limited and taste was average.
Stayed 5 nights in Jul 2025

2/10 Terrible

Melida

Stayed 4 nights in Jul 2025

10/10 Excellent

Osiris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of this is the staff. All of them are always ready to assist you with kindness and professionalism. I’m ready to go back very soon!
Stayed 3 nights in Jul 2025

8/10 Good

Sayantan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very nice, the Food was excellent at the Italian restaurant. The food at the Latino restaurant was average. The breakfast buffet was really nice. The lunch at the beach house is manageable but the dinner at the beach house restaurant is bad. I gave four star, one star was taken out because of the beach. They really try hard to keep it clean, but no one can swim because of the sargasso. The staff at all over the resort is friendly except at the reception. The staff at the reception tried to sell me an expensive room and they offered immediate check-in, when I declined, they gave rooms to others while I sat. This does not look nice for someone who comes to this resort for the first time. The pools are really nice, there is a kids friendly pool and there is adult pool, the are well maintained and cleaned. People should definitely visit this resort. It is definitely a value for the money I would say better than Hilton next to it.
Stayed 5 nights in Jul 2025

4/10 Poor

Margaretha

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
I like how the hotel looks and the clean property
Stayed 5 nights in Jul 2025

10/10 Excellent

Staci, Cutten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best time !!
Stayed 5 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our vacation was lovely! The property was clean and well maintained. Sadly it was seaweed season, but the resort was doing their best to try to clean away as much as possible. Event host, Colin was amazing and kept us involved in all resort activities.
Stayed 6 nights in Jul 2025

8/10 Good

Dulce

Travelled with partner
Liked: Cleanliness, staff & service, amenities
hubo muchos detalles que deben cuidar, el teléfoni de la habitación no funcionaba, la bicicleta de smooties que procionan no funcionaba, la lancha para ir al snorkel descompuesta (eso nos dijeron), la verdad som cosas que parecen pequeñas pero en realidad deben cuidar mucho. que pena que nos tocara esa experiencia. al final tambien el chico de la marimba ya no lo dejaron tocar y la estabamos pasando muy bien, todos los huespedes nos molestamos. Cuiden su hotel, aun es muy lindo, pero esos detalles les pueden costar mucho. El personal del hotel muy bien! todos nos trataron excelente!
Stayed 2 nights in Jul 2025

6/10 Okay

Mario, Allen Park

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Peaceful Vibe, Great Service — But Limited Entertainment and So-So Food I recently stayed at Margaritaville Cancun and had a mixed experience. The staff were excellent—friendly, polite, and always helpful. The pools were clean, the drinks were well-made with popular brands, and the overall atmosphere was peaceful and relaxing. The spa and massages were also fantastic. That said, the food was mediocre overall, with the seafood being the standout. Room service had limited, low-quality options. Despite being told to reserve the morning of, dinner reservations were always booked until 8:30 PM. Entertainment was lacking, aside from a nightly live band and one enjoyable beach BBQ with acrobat performers (the highlight of the week). Most activities required pricey excursions. The beach itself was nearly unusable due to nonstop sargassum, which created a constant foul smell—even though staff worked hard to clean it. If you’re looking to unwind by the pool with good drinks in a quiet environment, this could be the spot for you. But if you’re seeking great food, a lively atmosphere, or beach access, you may want to look elsewhere.
Stayed 6 nights in Jul 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , very clean and good service, only issue was the sea weed so wouldn’t recommend you to travel in summer
Stayed 3 nights in Jul 2025

6/10 Okay

Robert

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Not 5 stars

The place was average, tired decor but perfectly fine. Not 5 stars. Overwhelming disappointment was the stench of sewage all the time and the sea was unusable due to seaweed which is not the hotels fault and indeed they were trying hard to clear it.
Stayed 1 night in Jul 2025

10/10 Excellent

Eddy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This property is small and offers everything needed. Planning excursions was very easy thru the resort and all the events at they offered were fun and engaging
Stayed 3 nights in Jul 2025

8/10 Good

Rudra Rakshit

Stayed 5 nights in Jun 2025

2/10 Terrible

Kristen

Travelled with partner, Travelled with group
Disliked: Amenities
Day 1 we arrived and were given a tour from a concierge and checked in and was given an opportunity to pick from a romantic dinner or couple massage and then if we don’t use. We get $100 towards our room. Dinner was ok night 1. During the live music I went to the ladies room where the door knob fell off and locked me in the bathroom. For 15 min I banged and screamed for help. It wasn’t till my bf went looking for me and had a woman check the bathrooms did she have to let me out. FYI during this day I got 3 visits and 2 phone calls to pay and pre book a massage for an extra fee. I finally snapped as I felt like I was being harassed. Day 2 we had dinner reservations to the only OTHER restaurant. That is correct. They only have 2 restaurants for dinners. 2 for lunches. And 1 for breakfast. Dinner at Latino was by far the worst food at the report. So bad. Day 3 we took an uber to Puerto Morales for dinner and had an amazing meal. At no time did I get drunk……… All meals have up charges for extra money to have better food. The hotel is a time share selling hotel so come to find out I had to pay for the Taco Party and wasn’t allowed to use the $100 package I was given at the start because I didn’t sit through a time share presentation that I knew nothing about. Don’t forget the bug spray !!! I look like I have the chicken pox from whatever bugs are at the main bar. Bath tubs don’t have hot water. Oh yes and in our suite the door to the bedroom fell off twice!
Stayed 4 nights in Jun 2025

10/10 Excellent

Eva, Spring

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing!! The cleanest hotel we’ve been too in Cancun, this was our 3rd time going to Cancun. The food was also the best. The atmosphere is so calm. Right on the beach and more private than the hotel zone. The staff were great all over from front to the restaurants, the bars, just walking around. I would definitely come again!
Stayed 5 nights in Jun 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples getaway

The resort was beautiful clean the staff was excellent
Stayed 5 nights in Jun 2025

2/10 Terrible

Jose R, Hialeah

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Terrible variety of food, animals over the foods, no activities never, no AC en non buffet, hipocresy over claiming. 21/2 star hotel
Stayed 7 nights in Jun 2025

10/10 Excellent

Niclas

Liked: Cleanliness, staff & service, property conditions & facilities
Probably one of my favourite resorts. Small and cozy with excellent restaurants and food. Beautiful beach (beware of seaweed season)
Stayed 7 nights in Jun 2025