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Grande Hotel Canela

3.5 star property
VIP Access

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Photo gallery for Grande Hotel Canela

Indoor pool, pool loungers
Exterior
Fireplace
Free daily buffet breakfast
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Rua Getúlio Vargas, 300, Canela, RS, 95680-000
  • Place, Joao Correa Square
    ‪8 min walk‬
  • Place, Canela Automobile Museum
    ‪9 min walk‬
  • Place, Cathedral of Our Lady of Lourdes
    ‪14 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪76 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Chalet

Minibar, in-room safe, individually decorated, desk

Deluxe Chalet

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, individually decorated, desk

Standard Double or Twin Room

8.4 out of 10
Very good
(11 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room, 1 Bedroom

Luxury Double Room, 1 Bedroom | Minibar, in-room safe, individually decorated, desk

Luxury Double Room, 1 Bedroom

9.8 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Chalet, 2 Bedrooms, Courtyard View, Ground Floor

Minibar, in-room safe, individually decorated, desk

Deluxe Chalet, 2 Bedrooms, Courtyard View, Ground Floor

  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Double or Twin Room

Minibar, in-room safe, individually decorated, desk

Premium Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

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About this property

Grande Hotel Canela

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, spa services and a business centre.
Grande Hotel Canela offers 94 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually decorated. 32-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Grande Hotel Canela, you're just a quick walk from Canela Automobile Museum. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • Within a 10-minute walk of Canela Automobile Museum and Joao Correa Square
Grande Hotel Canela offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business centre. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Grande Hotel Canela. Free self parking is available.

This 3.5-star Canela hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Grande Hotel Canela has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1975
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 per cent

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grande Canela
Grande Hotel Canela Hotel
Grande Hotel Canela Canela
Grande Hotel Canela Hotel Canela

Grande Hotel Canela Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 178 out of 281 reviews
Rating 8 - Good. 82 out of 281 reviews
Rating 6 - Okay. 16 out of 281 reviews
Rating 4 - Poor. 4 out of 281 reviews
Rating 2 - Terrible. 1 out of 281 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Marcus

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stay away from this property. The cabin and furniture were very old and no restored for a long time, one of the air conditioners did not work, there was a spider and mosquitos and we could hear our neighbours talking. The photos are misleading. We decided to leave the hotel at the moment we saw the cabin.
Stayed 2 nights in Jan 2022

8/10 Good

ADRIANA

Travelled with group
Liked: Cleanliness, staff & service, amenities
A equipe do hotel é maravilhosa, super atenciosa. O hotel é muito bonito, porém necessita de alguns reparos nos chalés. O café da manhã é muito bom e a localização do hotel é muito boa, muito perto do centro de Canela.
Stayed 4 nights in Nov 2025

6/10 Okay

Maria Thereza

Travelled with group
Liked: Staff & service
O quarto estava com a calefação sem funcionar e a limpeza do quarto deixou a desejar.
Stayed 8 nights in Nov 2025

8/10 Good

Gerhard

Liked: Cleanliness, staff & service, amenities
Schönes etwas älteres Hotel in großer Parkanlage
Stayed 2 nights in Oct 2025

10/10 Excellent

José Wolmes M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento, café da manhã muito bom. Limpeza, ótimos quartos, silêncio.
Stayed 4 nights in Oct 2025

8/10 Good

Marco A

Stayed 4 nights in Oct 2025

8/10 Good

Mariana

Stayed 1 night in Oct 2025

10/10 Excellent

liese

Stayed 1 night in Oct 2025

8/10 Good

Ana helena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia, lugar acolhedor
Stayed 3 nights in Sep 2025

10/10 Excellent

Mirvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar ímpar, com natureza, história, conforto e bom atendimento.
Stayed 1 night in Sep 2025

10/10 Excellent

Thais Aparecida S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente, café da manhã delicioso, hotel enorme com vários ambientes!
Stayed 3 nights in Sep 2025

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

GUSTAVO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

PAULO

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo benefício.

Muito bonito, confortável, silencioso e espaçoso. Só não dei 5 estrelas em tudo porque o exaustor do banheiro estava fazendo barulho e o sistema de aquecimento de água ainda é a lenha.
Stayed 1 night in Sep 2025

8/10 Good

MATHEUS PRESTES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Os chalés estão em uma condição muito ruim de conservação. A calefação não funcionou da forma que deveria.
Stayed 1 night in Aug 2025

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Andréa Lisandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cristiane Beatriz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adorei

Adorei o hotel. Tem trilha, lago com gansos, cadeiras no jardim com fogo de chão. Café da manhã delicioso.
Stayed 1 night in Jul 2025

10/10 Excellent

PAULO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Stayed 1 night in Jul 2025

8/10 Good

Tereza

Liked: Cleanliness, staff & service

Uma boa estadia

Stayed 5 nights in Jul 2025

10/10 Excellent

Edson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um lugar maravilhoso que não dá vontade de voltar pra casa, encantador limpeza top atendimento top tudo lindo!!!
Stayed 7 nights in Jun 2025

4/10 Poor

Tarcisio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Atendimento excelente, mas a estrutura física precária, colchão péssimo, chuveiro com água morna, aquecedores não funcionam, tentaram por 2 vezes arrumar mas não conseguiram, a equipe fez o possível. Ao meu ver o que falta é uma avaliação criteriosa de cada quarto e consertar o que for necessário de forma preventiva e não emergencial quando o cliente reclama ou solicita. Localização excelente e linda, merece cuidados e atenção.
Stayed 3 nights in Jun 2025