Hotel Serra Canela

3.0 star property

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Photo gallery for Hotel Serra Canela

Reception
Reception
Breakfast meal
Family Room, Multiple Beds | Blackout curtains, free WiFi, bed sheets
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. canada 431, Canela, Rio Grande do Sul, 95680000
  • Place, Sequoias Park
    ‪12 min walk‬
  • Place, Cathedral of Our Lady of Lourdes
    ‪18 min walk‬
  • Place, Alpen Park
    ‪2 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪79 min drive‬

Room options

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Family Room, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Double Bed
  • Free Wi-Fi

Standard Triple Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Standard Quadruple Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Standard Single Room, 1 Single Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Standard Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Hotel Serra Canela

A 24-hour front desk, tour/ticket assistance and free self-parking are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Serra Canela offers 34 air-conditioned accommodations with free toiletries and blackout curtains. Satellite televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Hotel Serra Canela, you'll be within walking distance of Alpen Park. Free WiFi in public areas and free self-parking are available.
  • Free WiFi
  • Free self-parking
  • Services include tour or ticket assistance
  • Just a 3-minute drive from Alpen Park and 8 minutes from Hollywood Dream Cars Museum
Hotel Serra Canela offers its guests tour/ticket assistance and a lift. Public spaces have free WiFi. Self parking is free.

This 3-star Canela hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pousada Petrov Canela

Petrov Canela

Petrov

Pousada (Brazil) Pousada Petrov Canela

Canela Pousada Petrov Pousada (Brazil)

Pousada (Brazil) Pousada Petrov

Hotel Petrov

Hotel Serra Canela Hotel

Hotel Serra Canela Canela

Hotel Serra Canela Hotel Canela

Hotel Serra Canela Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 226 reviews
Rating 8 - Good. 66 out of 226 reviews
Rating 6 - Okay. 18 out of 226 reviews
Rating 4 - Poor. 6 out of 226 reviews
Rating 2 - Terrible. 6 out of 226 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel. Pessoas muito simpáticas.
Stayed 1 night in Jul 2023

10/10 Excellent

Maria Sandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Lugar maravilhoso e aconchegante, amei
Lindo demais
Próximo a natureza
Stayed 1 night in Nov 2025

2/10 Terrible

VINICIUS

Stayed 2 nights in Feb 2026

8/10 Good

Ed wilson Cirilo

Sim
Stayed 2 nights in Feb 2026

4/10 Poor

Diego

Disliked: Staff & service, amenities
Hotel muito simples
Stayed 1 night in Dec 2025

8/10 Good

Marcelo

Stayed 1 night in Feb 2026

10/10 Excellent

RICARDO

Stayed 1 night in Jan 2026

8/10 Good

Edimar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Custo benefício do hotel foi bom.
Stayed 2 nights in Jan 2026

10/10 Excellent

André Vinícius

Liked: Cleanliness, staff & service, amenities
Quarto limpo, ar condicionado gelando. Excelente café da manhã
Stayed 1 night in Dec 2025

10/10 Excellent

Antonio

Stayed 1 night in Dec 2025

8/10 Good

Osias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento maravilhoso, quarto confortável, café da manhã poderia ter mais alimentos saudáveis e chuveiro mais pressão na água!
Stayed 3 nights in Dec 2025

8/10 Good

Osias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento muito bom, cama confortável, localização do hotel, café da manhã poderia ter mais alimentos sem glúten, sem açúcar e sem lactose, chuveiro com pressão fraca!
Stayed 1 night in Dec 2025

10/10 Excellent

Tadeu

Liked: Cleanliness, staff & service, amenities
Quarto impecável, equipe bastante gentil, café da manhã muito bom, silêncio e tranquilidade para dormir. Recomendo
Stayed 1 night in Dec 2025

10/10 Excellent

Benilton

Liked: Cleanliness, staff & service, amenities
Funcionários simpáticos e ótimo custo-benefício
Stayed 3 nights in Dec 2025

8/10 Good

Ana paula

Stayed 1 night in Nov 2025

10/10 Excellent

JOZIEL ALVES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso, bem aconchegante, bem na natureza, bem limpinho, cafe da manhã bem gostoso, com bastante variedade, a recepção bem calorosa, o ar condicionado dos quarto perfeito, achamos super aconchegante!
Stayed 1 night in Dec 2025

8/10 Good

Clausia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel simples porém numa área silenciosa e calma! Banheiro super pequeno. Custo benefício Bom
Stayed 1 night in Dec 2025

10/10 Excellent

Lucas Matheus

Stayed 1 night in Nov 2025

6/10 Okay

Hideraldo

Stayed 1 night in Dec 2025

8/10 Good

Ana Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities
As toalhas estao muito limpas e cheirosas. Higiene boa do hotel. Café da manhã com produtos frescos. Atendimento da recepçao incrível, educados e muito prestativos.. Amamos o local e retornaremos em breve
Stayed 1 night in Nov 2025

8/10 Good

Fabiano

Liked: Cleanliness, staff & service, amenities
Equipe atenciosa, limpeza impecável e café da manhã com pouca variedade, mas compatível com a tarifa proposta.
Stayed 3 nights in Oct 2025

8/10 Good

Robson

Stayed 1 night in Nov 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities
Comodidades.
Stayed 1 night in Nov 2025

8/10 Good

ADRIANO

Stayed 3 nights in Nov 2025

10/10 Excellent

francielen

Liked: Cleanliness, staff & service, amenities
Tudo perfeito ,ótima recepção na chegada e na saída ,café excelente ,limpeza organização.enfim tudo ótimo parabéns
Stayed 2 nights in Nov 2025