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Ski Plaza Hotel & Wellness

4.0 star property

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Photo gallery for Ski Plaza Hotel & Wellness

Spa
Lobby
Exterior
Balcony
Spa

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Ctra General s / n., Canillo, AD100
  • Place, Palau de Gel
    ‪5 min walk‬
  • Place, Motorcycle Museum
    ‪5 min walk‬
  • Place, Mirador Roc del Quer
    ‪17 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | Down duvets, minibar, in-room safe, desk

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room Single Use

Down duvets, minibar, in-room safe, desk

Standard Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Down duvets, minibar, in-room safe, desk

Family Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | Down duvets, minibar, in-room safe, desk

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Down duvets, minibar, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Ski Plaza Hotel & Wellness

This smoke-free hotel features 2 restaurants, a full-service spa and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a complimentary children's club are on-site.
Ski Plaza Hotel & Wellness offers 111 accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 20-inch LCD televisions come with cable channels.

Bathrooms include a shower, slippers, bidets and hairdryers. This Canillo hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Ski Plaza Hotel & Wellness, you're just a quick walk from Incles Valley. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at La Granja, a buffet restaurant that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • 12 minutes by car from Caldea Spa and 13 minutes from Pyrenees Andorra Shopping Centre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Ski Plaza Hotel & Wellness offers its guests a full-service spa, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A library, a terrace, and a complimentary children's club are also featured at the family-friendly Ski Plaza Hotel & Wellness.

This 4-star Canillo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
La Granja – This buffet restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Bar del Hotel Ski – On-site bar. Open daily.
La Fonclette – This restaurant serves lunch and dinner. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 15 per night)
  • Ski shuttle nearby
  • Limo/town car service
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 13 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bar del Hotel Ski
  • La Fonclette
  • La Granja

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 20-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 30 August and 17 June.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.75 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 13 for children
  • Nearby parking fee: EUR 15 per night
  • Pet fee: EUR 15.75 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children under 6 years old are allowed in the spa from noon to 3 PM and must be accompanied by an adult.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Ski Plaza
Hotel Ski Plaza Canillo
Ski Plaza
Ski Plaza Canillo
Ski Plaza Hotel Andorra/Canillo

Ski Plaza Hotel & Wellness Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 30 out of 58 reviews
Rating 8 - Good. 16 out of 58 reviews
Rating 6 - Okay. 6 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 3 out of 58 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

roberto

Liked: Cleanliness, amenities, property conditions & facilities
Good stau
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

raul

Liked: Amenities, property conditions & facilities
El personal muy agradable , bien situado y perfecto para pasar unas Navidades familiares
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Mala atención al cliente. Viaje de una noche.

El trato de la recepcionista ha sido desagradable, sì bien hemos llegado pasadas 21:00( exactamente a las 21:22) y dedicamos tiempo a ducharnos tras la jornada de Ski y el apreski, a las 22:30 aprox, intentamos contactar con recepción a través de la línea telefónica (num 9 como nos indicó) el teléfono no funcionaba, además a esa hora ya no había servicio de Room Service y tampoco ofrecieron ayuda/alternativa para que encontráramos algo para comer. Mala atención. El resto, un hotel bien para ir a esquiar.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Utmärkt hotell nära liften med god service samt re

Trevlig personal med suveränt bemötande! Rent och fint hotell. Vi bodde i juniorsuite 4 personer vilken var bra med mycket plats för alla saker som man har på skidsemester. Bra frukost. Kvällsbuffen var bra, men ljudnivån mycket hög.
Stayed 6 nights in Feb 2025
Verified

6/10 Okay

Monique

Liked: Cleanliness, property conditions & facilities

Hôtel correct

Chambre très correcte et propre Literie confortable Par contre l’isolation entre les chambres n’est pas très bonne! Restaurant fermé ce jour là mais possibilité de restauration à proximité Grand buffet de petit déjeuner varié et excellent
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Francisco

Liked: Amenities
Es siempre un placer alojarse en el Ski Plaza. Te hacxen sentir como en tu casa de la montaña. Gracias a todo el equipo, Ah, y las fondues de la Fonclette son deliciosas, igual que las ensaladas !
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Mundo de Niel y Emma

Liked: Amenities
A destacar la atención del personal un 10, sin duda volveremos en cuanto podamos, muchas gracias
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo, céntrico bien comunicado, personal muy agradable
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel tres propre,agreable Personnel tres accueillant, souriant profeßionnel
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Petit-déjeuner fantastique !!! Accueil parfait avec offre boissons arrivée et départ. Juste un bémol pour bruits le matin sous les fenêtres des paysans et tracteurs
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Carlos

Liked: Property conditions & facilities
El alojamiento si, la recepción no
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay.

This hotel has a great feel. Big, warm and comfortable rooms. Super clean, the entrance and reception smelt amazing. We didn’t use the facilities as it was a short stay but I would certainly go back with more time. Lots of shops and restaurants around. A great stay.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

M A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calidad-precio de 10.Muy tranquilo,buena ubicación

No era la primera vez que nos alojamos en este hotel. Buena ubicación, mucha tranquilidad.Colchones muy blandos , pero cansados de las caminatas y la tranquilidad que se respiraba, nos dejó descansar muy bien.Calidad-precio de 10.Sin duda repetiríamos.Las habitaciones daban a la parte de detrás.No utilizamos el restaurante del hotel .
Stayed 3 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Pretty good

Quiet hotel. The ski starion in summer does not offer much chouce to eat. The restaurant is decent.
Stayed 3 nights in Aug 2021
Verified

6/10 Okay

M Pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
El hotel es de una nota de 6 para un cuatro estrellas A tener en cuenta que no hay aire acondicionado. Los colchones muy blandos. Habitaciones limpias.
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

Excelente calidad-precio y amabilidad del personal
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Alban

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Hotel de passage

Hotel bien situé. Litterie très bonne. Chambre propre mais très petite. Pas de parking dans l hotel Le SPA est fermé contrairement a ce qui a été dis par téléphone lorsqu on appelle l hotel. Il n est pas à niveau d un 4 étoiles (bien en dessous)
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

daadoua

Disliked: Staff & service

Bof sans plus !

Trop bruyant @niveau 3*
Stayed 5 nights in Aug 2020
Verified

6/10 Okay

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y espaciosa con un baño completo con bañera. Los servicios de hotel estaban completamente adaptados a las exigencias sanitarias por lo que daba mucha tranquilidad. En cuanto a las comidas, bastante pobres en cuanto calidad y cantidad. No están a la altura de la categoría del hotel.
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien.
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Marcelo

Liked: Cleanliness, staff & service
No último andar os apartamentos tem o teto inclinado o que reduz o espaço útil e pode causar acidentes e desconforto. No entanto o atendimento foi excelente por todos os funcionários, comida muito boa.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

francisco j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remendado para viaje Familiar

Excelente en todos los sentidos, alojamiento en habitación tipo duplex. Buena variedad y calidad en el desayuno. Incluyen descuentos en entrada a la pista de patinaje que está frente al hotel. Definitivamente vamos a repetir
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The dinner could be better, in fact years ago it was amazing
Stayed 8 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel in Canillo. We stayed here for 6 nice while skiing. We we first put it a top floor room, which while nice, was quite small and impractical with sloping a sloping roof which caused a few bumped heads! The water pressure was also terrible so far up the building. We mentioned this to reception and they were absolutely fantastic with helping us to another room which was brilliant. The breakfast was good and it’s an easy 5 minute walk from the ski lift.
Stayed 6 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel enjoyed our stay good location would go back
Stayed 4 nights in Feb 2019