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Mercure Newport Hotel

4.0 star property

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Photo gallery for Mercure Newport Hotel

Exterior
Superior Room, 1 Double Bed (Privilege) | Egyptian cotton sheets, premium bedding, Select Comfort beds
Breakfast, lunch and dinner served
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW
  • Newport Transporter Bridge
    ‪3 min drive‬
  • Riverfront
    ‪5 min drive‬
  • Celtic Manor Resort Golf Club
    ‪7 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪51 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Double Room, 1 Double Bed, City View

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(36 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(35 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Suite, 1 Double Bed with Sofa bed

9.8 out of 10
Exceptional
(8 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege) | Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, 1 Double Bed (Privilege)

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property – evening/night

Holiday Inn Express Newport by IHG

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,001 reviews
The price is €68
includes taxes & fees
7 Sept - 8 Sept
Holiday Inn Express Newport by IHG

About this property

Mercure Newport Hotel

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
Mercure Newport Hotel offers 135 accommodations with a safe and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Mercure Newport Hotel's great location. During your stay, you're just a quick walk from Friars Walk Newport. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, 4 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 5-minute drive from Riverfront and 6 minutes from Newport Transporter Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2099 square feet (195 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and dry cleaning/laundry services are also featured at the eco-certified Mercure Newport Hotel. A complete renovation of Mercure Newport Hotel was completed in February 2022.

This 4-star Newport hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
NP20 Bar & Kitchen – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 15 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NP20 Bar & Kitchen

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 per person
  • Nearby parking fee: GBP 15.00 per night(984 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Mercure Newport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 585 out of 851 reviews
Rating 8 - Good. 168 out of 851 reviews
Rating 6 - Okay. 54 out of 851 reviews
Rating 4 - Poor. 23 out of 851 reviews
Rating 2 - Terrible. 21 out of 851 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Martin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and staff very friendly, room was unbearably hot and AC only went down to 19 degrees.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay for a sporting event

Stayed here before and got the great service previously. Staff excellent.Location great.Nice rooms.
Stayed 1 night in May 2025

8/10 Good

Raj

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast could have been served earlier as I needed to leave at 7am to catch a train.
Stayed 2 nights in May 2025

10/10 Excellent

Nia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel. Good central location
Stayed 1 night in May 2025

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern rooms with attentive staff working on reception
Stayed 1 night in May 2025

10/10 Excellent

Callum

Stayed 1 night in May 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2025

2/10 Terrible

Gary

Stayed 1 night in May 2025

10/10 Excellent

Rupinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was great experience only concerned about it does not have it’s own parking.
Stayed 1 night in May 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bank Holiday

All very good, really liked this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Anne-Marie

Stayed 1 night in May 2025

10/10 Excellent

Saida

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All round nice stay
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, would use again
Stayed 1 night in May 2025

8/10 Good

Richard

Stayed 1 night in May 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
hotel perfect ,staff helpful and friendly ,service was great as was breakfast
Stayed 3 nights in May 2025

10/10 Excellent

Julie Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, helpful staff, really nice breakfast buffet, convenient for walking to shops, restaurants and local attractions.
Stayed 2 nights in May 2025

8/10 Good

Michelle

Stayed 1 night in May 2025

10/10 Excellent

Omar, Accra

Love the location and good view of the city
Stayed 4 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

On arrival, they told me that their systems were down. This meant a less than smooth check-in experience. The room didn't have a remote control for the television, requiring me to go to reception to ask for one. They said the duty manager would bring it up. After waiting 40 minutes, I had to ask again. Eventually the duty manager brought the remote control. This wasted an hour of my time. Based on signage in the hotel, it seems that the duty manager performs every task and other staff are unable or not allowed to do much. Half board was included in the room rate but due to the system problems, neither reception nor the restaurant provided much clarity on this. The pizza I had was not restaurant quality.
Stayed 1 night in May 2025

10/10 Excellent

Tiegan

Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kirsten

Stayed 1 night in May 2025