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County Hotel

3.0 star property

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Photo gallery for County Hotel

Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Meeting facility
Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service

Explore the area

View in a map
9 Botchergate, Carlisle, England, CA1 1QP
  • Carlisle Cathedral
    ‪8 min walk‬
  • The Sands Centre
    ‪12 min walk‬
  • Carlisle Castle
    ‪12 min walk‬
  • Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 0 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

7.4 out of 10
Good
(9 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

7.6 out of 10
Good
(9 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

7.4 out of 10
Good
(3 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.2 out of 10
Good
(32 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

County Hotel

Victorian hotel with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
County Hotel offers 84 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at County Hotel. During your stay, you're just a quick walk from Carlisle Guildhall. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the location and the breakfast
  • Within a 10-minute walk of Carlisle Guildhall and Green Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The eco-certified County Hotel also features a vending machine, coffee/tea in common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.
For a fee, guests can enjoy a English breakfast daily from 7 AM to 9:30 AM.
Gallerie – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 7 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gallerie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10.00 for adults and from GBP 8.00 for children
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

County Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 246 out of 1003 reviews
Rating 8 - Good. 330 out of 1003 reviews
Rating 6 - Okay. 215 out of 1003 reviews
Rating 4 - Poor. 118 out of 1003 reviews
Rating 2 - Terrible. 94 out of 1003 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Todd

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was beautiful in it’s day. Most of the rooms have not been renovated for quite some time. The bathroom had peeling paint, mold and very old fixtures. The windows, carpeting and furniture were very old and worn. We were told 7 rooms were renovated and the one we saw was an improvement. The lobby and common areas still pretty cool to look at although the glass in the entry door was broken and boarded up. The breakfast was pretty good. The lady at the desk at night (Niko) was very nice and accommodating.
Peeling paint above bathtub.
Stayed 4 nights in May 2025

4/10 Poor

Jennifer

Travelled with group
Liked: Cleanliness, staff & service
A half panel on the shower made it impossible to start without getting wet before the water temperature was adjusted, yet it didn't shield the bathroom from getting soaked while the shower was on. The windows were old and didn't insulate from the noisy street party outside, which went on until 3 in the morning.
Stayed 1 night in Jun 2025

6/10 Okay

Alan

Travelled with family
Ideal location with parking. Fine for a overnight stay. Decent breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Yash

Stayed 3 nights in Jun 2025

6/10 Okay

peter

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Carlisle racing

Cheap and cheerful. Very run down room we had. Got a lovely bite on my leg to prove it.
Stayed 2 nights in May 2025

8/10 Good

Averil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very friendly and helpful. Family room was spacious and excellently cleaned. For the price it was very reasonable. 2 minutes to railway station , and bars and eating houses. An excellent location for all amenities. Take into consideration that this building is very old but kept to good standard . Loads and loads of towels for one night stay. If in Carlisle again I would definitely stay here everything you need on the doorstep
Stayed 1 night in May 2025

10/10 Excellent

Nigel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check in iis quick.
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

Lovely hotel, the staff were lovely, very clean, nice rooms. Would definitely stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Jayne

Stayed 1 night in May 2025

4/10 Poor

Clive

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The noise was terrible at night from the bars on the road and we hardly got any sleep
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size was impressive but that it didn’t have a way of properly cooling the room, other then an oscillating fan (thanks very much for that)
Stayed 2 nights in May 2025

4/10 Poor

Matthew

Stayed 1 night in May 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, room comfort

Location Location Location!

Location and staff were superb. Building dates but the positives more than outweighed the “older style “ building. Would definitely return so that says it all! Thank you. 😃
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
The hotel was perfect for the train and walking to the centre. The room was very tired. Would stay again.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
The room overlooked a busy side street, so it was constant noise all night long and I couldn't get any sleep.
Stayed 1 night in May 2025

8/10 Good

Gwen

Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

GRAINNE

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous building..Charming property..Fantastic staff very comfortable
Stayed 1 night in May 2025

2/10 Terrible

Mark

Stayed 1 night in Apr 2025

8/10 Good

Tammy

Stayed 2 nights in Apr 2025

10/10 Excellent

GRANT

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Keith

Business traveller
Disliked: Cleanliness, property conditions & facilities

Check what you are offered is what you get.

Although advertised as free parking it was only after I booked that I received an email advising that it was on a first come basis. As a result I had to use paid parking. Room was in need of renovation. Sink didn’t drain. Very good breakfast made up for other things.
Stayed 1 night in Apr 2025