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Ox Hotel Carlisle

3.0 star property

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Photo gallery for Ox Hotel Carlisle

Welcome to our hotel lobby, featuring a reception desk and television.
Bathroom features a bathtub, sink, and toilet, with a shower curtain and amenities.
Stairs lead to the hotel entrance, set against a backdrop of a modern building with large windows.
Two single beds with wooden headboards and white bedspreads, accompanied by bedside tables and lamps.
Situated on a grassy hill, this hotel offers a blend of contemporary and traditional architecture.

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
HIlltop Heights, London Rd, Carlisle, England, CA1 2NS
  • Carlisle Cathedral
    ‪3 min drive‬
  • Carlisle Castle
    ‪4 min drive‬
  • Carlisle Racecourse
    ‪6 min drive‬
  • Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Twin Room

Twin Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Triple Room

7.2 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Double Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Double Room

8.2 out of 10
Very good
(48 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Ox Hotel Carlisle

Hotel in Carlisle with 24-hour front desk and bar/lounge
Along with a bar/lounge, this hotel has a 24-hour front desk and free Wi-Fi in public areas.
Ox Hotel Carlisle offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a combined bath/shower unit. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they enjoy the helpful staff at Ox Hotel Carlisle. During your stay, you're just a quick walk from Carlisle Masjid. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Within a 15-minute walk of Carlisle Masjid and University of Cumbria
WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.99 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 7.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hilltop Hotel
Ox Hotel Carlisle Hotel
Ox Hotel Carlisle Carlisle
Ox Hotel Carlisle Hotel Carlisle

Ox Hotel Carlisle Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 65 out of 246 reviews
Rating 8 - Good. 85 out of 246 reviews
Rating 6 - Okay. 50 out of 246 reviews
Rating 4 - Poor. 15 out of 246 reviews
Rating 2 - Terrible. 31 out of 246 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Graham

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

steven

Liked: Cleanliness
Stayed 3 nights in Apr 2025

8/10 Good

Chandrakala

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2025

8/10 Good

Hannah

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Linda

Travelled with partner
Liked: Staff & service
Great price, clean, less than 20mins walk into Carlisle centre
Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be back
Stayed 1 night in Apr 2025

8/10 Good

Aayush

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Michael

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Charlotte Lee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I wouldn’t advise staying at this hotel if you have a young family. My children felt scared and they have internal doors in the rooms which link to the other rooms and even though they are locked, ours started rattling and the children started screaming. The duvet sheets were clean but the duvet itself was stained badly. We didn’t use any of the wash room as so outdated and didn’t look clean enough to wash in. Most definitely wouldn’t stay again. I would have gone elsewhere but it was a last minute stop off point from the highlands and it was very cheap.
Stayed 1 night in Apr 2025

4/10 Poor

Emma

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Faulty Towers

Stayed 2 nights in Apr 2025

8/10 Good

Chandrakala

Stayed 1 night in Apr 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Perfect for a short stay. Not the most visually attractive building but served our needs. Probably one of the best breakfasts ive ever had and well worth the £8 Staff were very nice and extremely helpful. Our room had a smell when we arrived. We were told that after heavy rain the deains backed up. It was away by morning and there was no water ingress. We would return.
Stayed 1 night in Apr 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, comfortable stay

This hotel was perfectly placed, and very comfortable for a family stay. Staff were fantastic, in particular Shanice who checked us in and answered all our questions about our short visit to the city, and was very friendly. Very comfortable sleep and a good breakfast the following day. We would definitely stay again, very well priced and overall a very positive stay.
Stayed 1 night in Apr 2025

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, staff & service
Diverse
Stayed 1 night in Apr 2025

10/10 Excellent

steven

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

6/10 Okay

Richard

Travelled with group
Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Zeeshan

Disliked: Cleanliness, staff & service
Hotel should have at least one common kitchen and oven .
Stayed 1 night in Apr 2025

6/10 Okay

DOUGLAS

Travelled with partner
Good price a little dated but overall served it's purpose
Stayed 1 night in Apr 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Concerns about my selection were unfounded

I stayed in this property number of years and it was very run down, in need of some TLC. Please to say rooms have been redecorated and are comfortable. Didn't try the food as busy seeing friends but they appeared to have deals on most days
Stayed 3 nights in Apr 2025

2/10 Terrible

Paul

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Awful place, crack den would give you the right impression
Stayed 1 night in Apr 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Tanith

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Happy for the price paid.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025