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Casa Bugó

3.5 star property

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Photo gallery for Casa Bugó

22-inch LCD TV with cable channels, TV
Superior Double Room, Multiple Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, individually decorated
Front of property
Deluxe House, Multiple Bedrooms, Non Smoking (13 Rooms, 23 Guests) | Balcony
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
36-93 Calle del Cuartel, Cartagena, Bolívar, 130001
  • Place, Walls of Cartagena
    ‪2 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬

Room options

View all photos for Economy Double Room, 1 Double Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Economy Double Room, 1 Double Bed, Non Smoking

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

Deluxe Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Balcony

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 Queen Bed, Non Smoking

Comfort Double Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, individually decorated

Comfort Double Room, 1 Queen Bed, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, individually decorated

Family Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, Multiple Beds, Non Smoking

Superior Double Room, Multiple Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Double Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe House, Multiple Bedrooms, Non Smoking (13 Rooms, 23 Guests)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe House, Multiple Bedrooms, Non Smoking (13 Rooms, 23 Guests)

  • City view
  • 800 sq m
  • 13 bedrooms
  • Sleeps 30
  • 6 King Beds, 3 Double Beds, 5 Queen Beds and 2 Single Beds

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About this property

Casa Bugó

A full-service spa, an outdoor pool and a rooftop terrace are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, spa services, a microwave in a common area and a fridge in a common area are on-site.
Casa Bugó offers 13 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 22-inch LCD televisions come with premium cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and hot stone massages.
During your stay at Casa Bugó, you're just a quick walk from Clock Tower. Features include free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 5-minute walk from Clock Tower and 11 minutes on foot from Cartagena de Indias Convention Center
Casa Bugó offers its guests a full-service spa and an outdoor pool. Public spaces have free WiFi. Free breakfast is available daily. A rooftop terrace, spa services, and a vending machine are also featured at Casa Bugó. The hotel can provide concierge services and wedding services.

This 3.5-star Cartagena hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Bugó

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Tax ID - 901188050
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CASA BUGÓ Hotel Cartagena
CASA BUGÓ Hotel
CASA BUGÓ Cartagena
Casa Bugó Hotel
Casa Bugó Cartagena
Casa Bugó Hotel Cartagena

Casa Bugó Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 38 reviews
Rating 8 - Good. 9 out of 38 reviews
Rating 6 - Okay. 3 out of 38 reviews
Rating 4 - Poor. 2 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service

Great architecture, good location away from busy a

Hotel has nice characteristics of what you would expect of the old city arquitecture. The balcony was great, nice spacious bathroom, be mindful that the toilet is open roof with the room, AC was good, and privacy great, the street could be npisy sometimes but thats normal in the city, but this area is away from the busy areas. It had a cooler, cute pool, staff very helpful and friendly. Hot water. Matress was so so, overall I liked it given the price. The floors could use a nice cleaning
Stayed 2 nights in Dec 2024

4/10 Poor

Zobhayd

Travelled with group
Small rooms. Nothing like the pictures on hotels.com.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kiel Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

PABLO

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Usha Barwale

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dust on the sheets from the work they were doing in the room, gave me allergies. Totally disappointing
Stayed 2 nights in Nov 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shower, lots of character, high ceilings on top floor.
Stayed 2 nights in Nov 2023

10/10 Excellent

Dwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

It kind of looks like a dive from the outside but a really nice hotel. Very comfy and a great price. Perfect location.
Stayed 1 night in Aug 2023

10/10 Excellent

Dwayne

Stayed 1 night in Aug 2023

8/10 Good

EDGAR, Seattle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Colonial Boutique Hotel, safe area, easy walking to great restaurant, nice boutiques. Rooms are spacious, nice bathroom.
Stayed 1 night in Mar 2023

8/10 Good

Tijuana

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Great location in the heart of the walled city. Staff were pleasant but not exceptional. They did not go out of their way to make me feel welcomed as I have experienced in other places but they were pleasant enough.
Stayed 2 nights in Dec 2022

10/10 Excellent

Dorien

Stayed 1 night in May 2022

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend Casa Bugo! Amazing staff.
Stayed 1 night in May 2022

10/10 Excellent

ANAMARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing … the staff .. breakfast was a plus and sooo clean
Stayed 1 night in Mar 2022

10/10 Excellent

Miguel Arturo, Calgary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location and amazing food, the bathroom was my favourite part
Stayed 2 nights in Mar 2022

10/10 Excellent

Lavinia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay!

So beautiful and staff very helpful!
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

6/10 Okay

Valentin

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020

10/10 Excellent

Manny, Ft Lauderdale FL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatifull edification, Colonial Style, Breakfast Excellent and such nice people helping Directly every single Day , I recommended Big Time
Stayed 3 nights in Sep 2020

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great location and super service staff. Will definitely return.
Stayed 1 night in Nov 2019

10/10 Excellent

John, Charlotte, NC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely redone, old home to provide a quaint lodge Shower water not as warm as I would’ve liked, but Cartagena is always warm.
Stayed 1 night in Nov 2019

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel in the city of Cartagena

Loved this charming boutique hotel. Great location, easy to get to and very close to all the crazy touristy stuff going on in Cartagena without any major noise or disturbances. Very spacious room, wonderful staff. A must go and definite return address.
Stayed 1 night in Oct 2019

8/10 Good

Rik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Sabrina, Brooklyn, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really cute, clean and unique. The staff was really helpful. I loved the decor. The soaps were great! Breakfast was included and it was great! Room was spacious. Overall, great visit.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing very accommodating. Erick especially went out of his way to make sure we had everything we needed. His English was perfect and was able to communicate perfectly. This is a very traditional hotel, captured the Cartagena essence 100%. Also it is a great location walking distance to everything.
Stayed 4 nights in Aug 2019