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Casa del Arzobispado Hotel

4.0 star property
VIP Access

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Photo gallery for Casa del Arzobispado Hotel

Exterior
Classic Double Room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Regional cuisine
Classic Double Room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Bicycling

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Laundry

Explore the area

Map
Calle del Arzobispado No. 34 - 52, Cartagena, Bolivar, 8400
  • Clock Tower
    ‪2 min walk‬
  • Bolivar Square
    ‪3 min walk‬
  • Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Standard Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Casa del Arzobispado Hotel

Adults-only hotel with free breakfast and sauna
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, a rooftop terrace and spa services.
Casa del Arzobispado Hotel offers 10 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and down duvets. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures.
Our customers tell us that they enjoy the helpful staff at Casa del Arzobispado Hotel. During your stay, you're just a quick walk from Clock Tower. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and complimentary bicycles
  • Steps from Clock Tower and 8 minutes on foot from Cartagena de Indias Convention Center
  • Airport shuttle service available for a fee
Casa del Arzobispado Hotel offers its guests an outdoor pool, a sauna, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 753 square feet (70 square metres) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Casa del Arzobispado Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Colonial Cartagena hotel.

Guests are served a free cooked-to-order breakfast daily from 7 AM to 11 AM.
On-site venue – This restaurant specialises in Regional cuisine.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Free bicycle rentals
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 753 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • Lift

More

  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 15 are not allowed at this adults-only property. All guests 15 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 33 per room (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Casa del Arzobispado Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • This is an adults-only property and children 14 years old and younger aren't allowed.

Property is also known as

Casa Del Arzobispado
Casa Del Arzobispado Cartagena
Casa Del Arzobispado Hotel
Casa Del Arzobispado Hotel Cartagena
Casa Arzobispado Hotel Cartagena
Casa Arzobispado Hotel
Casa Arzobispado Cartagena
Casa Arzobispado
Casa Del Arzobispado
Casa del Arzobispado Hotel Hotel
Casa del Arzobispado Hotel Cartagena
Casa del Arzobispado Hotel Hotel Cartagena

Casa del Arzobispado Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 232 out of 293 reviews
Rating 8 - Good. 39 out of 293 reviews
Rating 6 - Okay. 15 out of 293 reviews
Rating 4 - Poor. 2 out of 293 reviews
Rating 2 - Terrible. 5 out of 293 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nice property but not a great value compared to other similar properties in the area
Stayed 2 nights in Mar 2025

10/10 Excellent

Crocker

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel with excellent service and lovely staff in heart of the old city.
Stayed 4 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Dorothy Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are going back next year. The only thing that could be better were the mattresses. They could be replaced, but that won’t keep us from going back to Casa del Arzobispado. It’s four blocks from anywhere in the Walked City and an even shorter walk to fabulous restaurants and shopping. The staff is outstanding. So accommodating for our handicapped member and the rest of our family. The staff all knew our names by the second day. The entryway is an iron gate that is locked 24/7. They have to buzz you into the lobby. So safe. The breakfast at Epocha is incredible, the OJ is fresh squeezed and the croissants are made on site! Yes, the pool is small (but is just right for us) and yes, the building was built in the 1700’s. If you want a modern luxury hotel, stay in Boca Grande. If you want to be in the center of Cartagena history and be in a beautiful setting, stay here. We have traveled a good deal and this is the first place where we are going to go back to stay.
Stayed 10 nights in Feb 2025

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, wonderful staff, great food, and spacious rooms. Bed could have been a bit more comfortable as they were squeaky and worn but overall a great place to stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

John T

Stayed 5 nights in Feb 2025

10/10 Excellent

Maggie

Stayed 4 nights in Feb 2025

10/10 Excellent

julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful time and everything we needed was available at the hotel. The staff was very professional and helped us with many questions. Would strongly recommend and hope to stay there again. We went in mid/late February 2025.
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrea

Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Stayed 8 nights in Nov 2024

10/10 Excellent

Naren

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Staff
Stayed 1 night in Dec 2024

6/10 Okay

Ricardo

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel its not worth the night rate they charge, is old and not maintained, the staff is average, the amenities are vey basic, i would not recommend staying here if you have a good budget
Stayed 1 night in Nov 2024

10/10 Excellent

Angelita

Stayed 4 nights in Nov 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely nice and accomodating. Got ready for my wedding here and would absolutely recommend!
Stayed 2 nights in Oct 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 3 nights in Oct 2024

10/10 Excellent

Amaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful with all the plants and flowers. It’s in the middle of everything! The staff were so nice and helpful. I will come back again :)
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It is lovely. The staff were very professional and helpful. No cool area to sit outside of the room. Bathroom toilet compromised.
Stayed 2 nights in Oct 2024

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the old town. The staff is very friendly and helpful, the restaurant is wonderful. Great location.
Stayed 3 nights in Jul 2024

8/10 Good

Bunny

Stayed 3 nights in Jul 2024

10/10 Excellent

SidneyLynn

Stayed 3 nights in Jun 2024

10/10 Excellent

Robert, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great location and staff
Stayed 2 nights in Jun 2024

8/10 Good

ADOLFO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la ubicación pero es inadmisible que anuncien que cuentan con Wi Fi cuando esto no es cierto. A pesar de darnos la clave de dos redes, ambas se desconectan cada 20 segundos. Imposible usar internet. Argumentan que es por el grosor de las paredes.
Stayed 5 nights in Jun 2024