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Casa del Arzobispado Hotel

4.0 star property
VIP Access

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Photo gallery for Casa del Arzobispado Hotel

Exterior
Bicycling
Classic Double Room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Classic Double Room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Regional cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Laundry

Explore the area

View in a map
Calle del Arzobispado No. 34 - 52, Cartagena, Bolivar, 8400
  • Place, Clock Tower
    ‪2 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪5 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Standard Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Casa del Arzobispado Hotel

Adults-only hotel with free breakfast and sauna
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, a rooftop terrace and spa services.
Casa del Arzobispado Hotel offers 10 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and down duvets. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures.
Our customers tell us that they enjoy the helpful staff at Casa del Arzobispado Hotel. During your stay, you're just a quick walk from Clock Tower. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and complimentary bicycles
  • Steps from Clock Tower and 9 minutes by car from Bocagrande Beach
  • Airport shuttle service available for a fee
Casa del Arzobispado Hotel offers its guests an outdoor pool, a sauna, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 753 square feet (70 square metres) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Casa del Arzobispado Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Colonial Cartagena hotel.

Guests are served a free cooked-to-order breakfast daily from 7 AM to 11 AM.
On-site venue – This restaurant specialises in Regional cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Free bicycle rentals
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 753 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • Lift

More

  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 15 are not allowed at this adults-only property. All guests 15 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 33 per room (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Casa del Arzobispado Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • This is an adults-only property and children 14 years old and younger aren't allowed.

Property is also known as

Casa Del Arzobispado
Casa Del Arzobispado Cartagena
Casa Del Arzobispado Hotel
Casa Del Arzobispado Hotel Cartagena
Casa Arzobispado Hotel Cartagena
Casa Arzobispado Hotel
Casa Arzobispado Cartagena
Casa Arzobispado
Casa Del Arzobispado
Casa del Arzobispado Hotel Hotel
Casa del Arzobispado Hotel Cartagena
Casa del Arzobispado Hotel Hotel Cartagena

Reviews

Casa del Arzobispado Hotel Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 253 out of 317 reviews
Rating 8 - Good. 41 out of 317 reviews
Rating 6 - Okay. 16 out of 317 reviews
Rating 4 - Poor. 2 out of 317 reviews
Rating 2 - Terrible. 5 out of 317 reviews

Reviews

6/10 Okay

Renan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had a mixed experience in this hotel. On the positive side, the staff were friendly and helpful. The location is convenient, and the room itself was clean. However, the building is quite old and unfortunately shows its age. There was a strong mold smell in the rooms. The sheets and towels were clean but very worn out and yellowed, which didn’t give a great feeling of freshness. The breakfast was excellent — definitely the highlight of the stay.
Stayed 7 nights in Aug 2025

8/10 Good

Xiaoyue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, super convenient location. However, the wifi is unstable and slow, especially in the room. Great breakfast benefit
Stayed 4 nights in Aug 2025

10/10 Excellent

Julian, Riehen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well manteined and in a great location. We were a bit concerned about street noise but didn't get any. Location is great, right in the center of the walled city.
Stayed 3 nights in Aug 2025

10/10 Excellent

glevi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, wonderful staff and delicious food. We would definitely stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Edwin

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 3 nights in Aug 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful and comfortable rooms, great service. Could hear the loud music from bar nextdoor. However, I didn't have issues sleeping.
Stayed 2 nights in Jul 2025

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Carissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The ambiance at this hotel is so romantic! The rooms themselves were clean, and the front desk staff were very helpful. The masseuse was very skilled at deep tissue. The hotel additionally felt very secure. Highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar para quedarse en Cartagena. Limpio, tranquilo, buenos desayunos y lo mejor las personas que trabajan en el hotel. Todos muy apropiados y se esmeran por complacer a sus huéspedes.
Stayed 7 nights in Jun 2025

8/10 Good

Carlos Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonito hotel y buena atención

El hotel es muy bonito y acogedor. El personal es sumamente atento y colaborador. El desayuno en Epoca es muy bueno. El hotel se mantiene bastante limpio. Nos asignaron la habitación 205 que tiene balcón hacia la calle. A pesar de que tiene ventanas que reducen el ruido, se escucha bastante bullicio en las noches. Además, durante el día se escucha el ruido del ascensor de alimentos del restaurante. La cama me pareció muy dura. Me volvería a hospedar en el hotel pero en otra habitación.
Stayed 4 nights in Jun 2025

10/10 Excellent

Daynelys Fuentes, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Joshua, Woodinville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff, amazing location, definitely the highlight of our trip.
Stayed 2 nights in Jun 2025

6/10 Okay

Nicholas Raphael

Stayed 4 nights in Jun 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

DANIEL, Houston

Stayed 2 nights in Jun 2025

10/10 Excellent

Geraldine Adele

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Geraldine Adele

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved just about everything. Excellent location smack in the middle of great shopping, restaurants, coffee shops, parks. The breakfast was amazing with choice of anything on the menu. Room comfortable, quiet, and cool. Spa treatments excellent and good value. Very helpful and knowledgeable staff. Definitely would stay there again.
Lovely pool and hot-tub
Upstairs verandah
Another fabulous breakfast!
Restaurant about 10 mins. Away by taxi. Perfect spot for watching sunset.
Stayed 7 nights in May 2025

10/10 Excellent

John, Shoreline

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The service and experience at this property was beyond amazing. 10/10 would recommend every and anyone to stay here when visiting Cartagena. The staff was extremely attentive and handled every request with care and efficient turn back time.
Stayed 2 nights in May 2025

10/10 Excellent

Danella

Stayed 4 nights in May 2025

10/10 Excellent

Evette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location, impeccably clean ....wonderful and helpful staff! Would definitely return l!
Stayed 2 nights in May 2025

10/10 Excellent

Daniel, Apollo Beach

Stayed 3 nights in Apr 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Apr 2025

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nice property but not a great value compared to other similar properties in the area
Stayed 2 nights in Mar 2025

10/10 Excellent

Crocker

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel with excellent service and lovely staff in heart of the old city.
Stayed 4 nights in Mar 2025