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Estelar Cartagena de Indias Hotel

4.0 star property

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Photo gallery for Estelar Cartagena de Indias Hotel

Sauna, body treatments, body wraps, body scrubs, facials
Rooftop bar
Reception
Exterior detail
Rooftop bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001
  • Place, Plaza Bocagrande Commercial Center
    ‪1 min walk‬
  • Place, Bocagrande Beach
    ‪2 min walk‬
  • Place, Clock Tower
    ‪20 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed) | Premium bedding, in-room safe, desk, laptop workspace

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

9.8 out of 10
Exceptional
(25 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(34 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(36 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(75 reviews)
  • Sleeps 4
  • 2 Single Beds

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About this property

Estelar Cartagena de Indias Hotel

At Estelar Cartagena de Indias Hotel, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Estelar Cartagena de Indias Hotel offers 338 accommodations with a safe and free toiletries. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

3 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. The spa is open selected days.
Our customers tell us that they can't get enough of the breakfast at Estelar Cartagena de Indias Hotel. During your stay, you're just a quick walk from Bocagrande Beach. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 3 hot tubs
  • Treat yourself to body scrubs, body treatments or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the breakfast and the location
  • Steps from Bocagrande Beach and a 3-minute drive from Clock Tower
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Estelar Cartagena de Indias Hotel offers its guests a full-service spa, 3 hot tubs, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and 4 meeting rooms are available. A children's pool, a fitness centre, and a rooftop terrace are also featured at the business-friendly Estelar Cartagena de Indias Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.
Restaurante Piso 12 – This theme restaurant serves breakfast, lunch and dinner.
51SKYBAR – On-site rooftop bar. Open daily.
Lobby Bar Piso 15 – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 51SKYBAR
  • Lobby Bar Piso 15
  • Restaurante Piso 12

Things to do

  • 3 hot tubs
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 52 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested on-site for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • Pets: COP 160000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 70000 per vehicle (return)
  • Pet fee: COP 160000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Estelar Cartagena de Indias Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena

Estelar Cartagena de Indias Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1000 out of 1339 reviews
Rating 8 - Good. 180 out of 1339 reviews
Rating 6 - Okay. 61 out of 1339 reviews
Rating 4 - Poor. 38 out of 1339 reviews
Rating 2 - Terrible. 60 out of 1339 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Food
Stayed 4 nights in Jan 2026

8/10 Good

Dennis, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Nice views and great location. Pictures shown for the room I selected included a balcony. The room I was assigned did not. Air conditioning was acceptable but not very cold.
Stayed 3 nights in Jan 2026

10/10 Excellent

EDWAR

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel accommodations the service since you walk in to the hotel is like you walking to you house, thank you all the staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Yasiel

Stayed 3 nights in Jan 2026

10/10 Excellent

Daniel

Stayed 3 nights in Jan 2026

8/10 Good

Joel F Ojeda, Saint Cloud

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff overall good hotel
Stayed 4 nights in Jan 2026

10/10 Excellent

Yamil

Liked: Cleanliness, amenities, property conditions & facilities
Great property! The rooftop pool has wonderful views of the city!
Stayed 2 nights in Jan 2026

10/10 Excellent

Yamil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the views were spectacular!
Stayed 2 nights in Jan 2026

8/10 Good

Pritesh

Stayed 3 nights in Jan 2026

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
service, amenities
Stayed 3 nights in Jan 2026

10/10 Excellent

Ingride

Stayed 1 night in Jan 2026

10/10 Excellent

Ingride

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderfull, friendly and welcoming. They were able to answer any questions I had and provided helpful recommendations. Room was clean very modern and up to date. We woke up to a beautiful view of the ocean and city from the room. They provided daily room service as well.
Stayed 1 night in Jan 2026

10/10 Excellent

leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jan 2026

10/10 Excellent

Vanessa M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

8/10 Good

Sofia

Stayed 4 nights in Jan 2026

2/10 Terrible

Deanne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unpleasant
Stayed 1 night in Jan 2026

6/10 Okay

Christie

Travelled with family
Liked: Amenities, property conditions & facilities
The room was spacious and centrally located. However, walking into the room it immediately had a smell like sewer and maintenance had to fix it. The pool and hot tub were great. The language barrier with staff was challenging at times. Overall nice hotel
Stayed 4 nights in Jan 2026

2/10 Terrible

BRADLEY

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The photos show a balcony, and i did not get a balcony, then i tried to reach expedia and no response. The corner unit 2007 is loud from street noise!
Stayed 1 night in Jan 2026

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, house keeping kept bringing clean towels. Stuff were great.
Stayed 3 nights in Dec 2025

8/10 Good

clifton

Liked: Cleanliness, amenities, property conditions & facilities
Yes I saw a roach the night before I left no big deal its tropical climate so that happens
Stayed 2 nights in Jan 2026

2/10 Terrible

Rubiano

Stayed 1 night in Jan 2026

10/10 Excellent

Diego

Stayed 8 nights in Dec 2025

8/10 Good

Monica

Travelled with group
Liked: Cleanliness, amenities
They rojo si long to bring staff in the rooms , but other than that every thing was good.
Stayed 5 nights in Jan 2026

8/10 Good

Mathieu, Rimouski

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms; nice hotel. Only thing and it’s not their fault, the hotel next door has a bar disco in their last floors and they play loud music until late at night.
Stayed 4 nights in Jan 2026

10/10 Excellent

Elvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location and property
Stayed 2 nights in Dec 2025