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Hampton By Hilton Cartagena

3.5 star property

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Photo gallery for Hampton By Hilton Cartagena

Outdoor pool
Lobby sitting area
Lobby
1 Queen Room Nonsmoking W/sofabed | In-room safe, desk, laptop workspace, soundproofing
Rooftop terrace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
Calle 8 Av San Martin, Cartagena, 130001
  • Bocagrande Beach
    ‪2 min walk‬
  • Clock Tower
    ‪4 min drive‬
  • Cartagena de Indias Convention Center
    ‪5 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬

Room options

View all photos for 1 Queen Bed Nonsmoking

In-room safe, desk, laptop workspace, soundproofing

1 Queen Bed Nonsmoking

8.2 out of 10
Very good
(30 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, Non Smoking, City View

Room, 2 Single Beds, Non Smoking, City View | In-room safe, desk, laptop workspace, soundproofing

Room, 2 Single Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, City View (Roll-In Shower)

Room, 2 Single Beds, City View (Roll-In Shower) | In-room safe, desk, laptop workspace, soundproofing

Room, 2 Single Beds, City View (Roll-In Shower)

  • 21 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for 1 Queen Room mobility Access Nonsmoking

In-room safe, desk, laptop workspace, soundproofing

1 Queen Room mobility Access Nonsmoking

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen Room Nonsmoking W/sofabed

1 Queen Room Nonsmoking W/sofabed | In-room safe, desk, laptop workspace, soundproofing

1 Queen Room Nonsmoking W/sofabed

8.4 out of 10
Very good
(21 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Double Beds Nonsmoking

2 Double Beds Nonsmoking | In-room safe, desk, laptop workspace, soundproofing

2 Double Beds Nonsmoking

8.4 out of 10
Very good
(15 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room Standard with View

  • 22 sq m
  • Sleeps 3

Room Standard

  • 22 sq m
  • Sleeps 2

Twin Room with View

  • 22 sq m
  • Sleeps 2

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  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,007 reviews
The price is €101
6 Sept - 7 Sept
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About this property

Hampton By Hilton Cartagena

Hotel with free breakfast, a short walk to Bocagrande Beach
This smoke-free hotel features an outdoor pool, a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Hampton By Hilton Cartagena offers 135 air-conditioned accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

32-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton By Hilton Cartagena. During your stay, you're just a quick walk from Bocagrande Beach. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy pool views while dining at La Heroica
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute walk from Bocagrande Beach and a 4-minute drive from Clock Tower
  • Airport shuttle service available for a fee
Hampton By Hilton Cartagena offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hampton By Hilton Cartagena.

This 3.5-star Cartagena hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
La Heroica – This rooftop bar overlooks the pool.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Heroica

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Hilton Cartagena
Hampton Hilton Hotel Cartagena
Hampton Hilton Cartagena Hotel
Hampton By Hilton Cartagena Hotel
Hampton By Hilton Cartagena Cartagena
Hampton By Hilton Cartagena Hotel Cartagena

Hampton By Hilton Cartagena Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 496 out of 1000 reviews
Rating 8 - Good. 292 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The service was amazing.. Jennifer who worked in the food area was great.. The reason for giving it low stars, is because they offer dinner price to include in your stay, but the food is not dinner food, just snack food and it was the same everyday.. not ideal for a 5 night stay.. plus they would run out of some items making it hard to choose. Very disappointed because I paid for something my kids did not like to eat as I did not get to pick from a menu. Also, this Hotel is maintenance very low, not to the standards of a Hilton, I booked thinking it was like the Hamptons by Hilton I had stayed in other places but not this was more like a Days Inn not a Hamptons. Very upset for the price I paid with low quality of comfort.
Stayed 5 nights in May 2025

4/10 Poor

sammy

Reservation was not submitted correctly and the hotel had a hard time checking me in
Stayed 1 night in May 2025

10/10 Excellent

CHENYANG

Stayed 1 night in May 2025

10/10 Excellent

michel

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Nelson Javier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay, close to beaches, city center, and all the tourist-type thing's. The staff is beyond friendly and go above and beyond to make you feel welcomed. The best employee there, BY FAR is the concierge Francy! His level of attention and detail is unmatched by anyone at any establishment I've stayed at.
Stayed 3 nights in May 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. The rooms are a little too small
Stayed 6 nights in Apr 2025

6/10 Okay

Ana

Liked: Cleanliness
Will complain about the size of the room and the breakfast. Not many options to choose from, one day had patacón and it was very dry, another day had arepas and the same… dry!! Eggs very runny.
Stayed 2 nights in Apr 2025

6/10 Okay

Roberto, Hialeah

Liked: Cleanliness, staff & service, amenities
I like the location, but the windows were dirty
Stayed 2 nights in Apr 2025

10/10 Excellent

Anibal

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, la amabilidad y atención de los empleados del hotel fue magnífica. El desayuno muy bueno, con mucha variedad. Un hotel para regresar nuevamente
Stayed 5 nights in Apr 2025

10/10 Excellent

Arcell, ALEXANDRIA

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel está muy centrico, a menos de 100 metros está la playa de Bocagrande en Cartagena, todo se mantiene muy limpio y agradable, tiene habitaciones recien remodeladas que están como nuevas, en una de esas me hospede yo, tiene una piscina preciosa en el último piso desde donde puedes apreciar bellas vistas de la ciudad Antigua, la bahia, la playa y toda el area moderna de hoteles y residencies que llegan hasta El Laguito de Bocagrande, tiene un lobby discreto pero acogedor, la carpeta está en el piso 16 con un salon de reception amplio y claro que también ofrece bonitas vistas de la zona, el personal es rápido y eficiente para ofrecerte alojamiento cuanto antes.Tiene desayuno incluido muy bueno muy fresco y variado, ahí conoceras a Jennifer que atiende exepcionalmente a los huéspedes, entre otros también muy competitivos en el trato y los servicios, frente al hotel hay una piquera de taxis que me fue de gran utilidad para mis salidas, también hay una agencia de turismo o de viajes donde resolví con seriedad y agrado mis paseos en Cartagena, el area está llena de restaurantes, bares, tiendas de todo tipo, mercados, oficinas de cambio de monedas y más. Hay seguridad en la entrada del Hotel, todos muy serios y prestos a servirte con gran entrega y respeto. Yo agradezco muy especialmente a Francy por sus orientaciones y ayudas en mis inquietudes y dudas. El hotel es muy seguro.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy céntrico y acogedor, la mitad de las habitaciones están recién remodeladas y como nuevas, en una de esas estuve yo, tiene una bonita piscina en el techo con fantásticas vistas de una gran parte de la ciudad, la bahía, la playa y toda la zona turística de Bocagrande y El Laguito, el lobby es un espectáculo por su amplitud, su claridad y las comodidades que ofrece, está en el piso 16 del hotel, justo frente a la entrada hay una piquera de taxis muy conveniente para resolver inmediatamente el transporte para trasladarte a cualquier parte, hay una agencia de viajes turísticos local frente al hotel, con serias y buenas ofertas, resolví algunos de mis tour con ellos, el área en los alrededores es muy movida, hay tiendas, mercados, restaurantes, casas de cambio de moneda y otros hoteles, todo el personal en el hotel es encantador, Franci en la seguridad de la entrada te puede orientar excelentemente con cualquier duda en tus salidas, muy serio y responsable, agradezco su especial ayuda, Jennifer que me asistió en los desayunos con alta profesionalidad y entrega, las chicas de la carpeta, tan eficientes y rápidas, a todos gracias por hacer más cómoda y agradable mi estancia en Hampton de Cartagena
Stayed 2 nights in Mar 2025

8/10 Good

Roberto

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

victor

Travelled with partner
Disliked: Amenities
First hotel with lobby on 16 floor Nobody help with luggage Breakfast buffet very limited Staff not so friendly Very small rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is centrally located. The rooms are a bit small, but they are clean and their beds are comfy. Many dining options nearby. Their breakfast is pretty good with many choices available. Their staff is great, in particular, the guys at the door welcoming you each time you stop by. They are very helpful and thoughtful about the tourists and their needs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andres

Stayed 4 nights in Mar 2025

8/10 Good

Nelida De Jesus, Barceloneta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel , la camarera Luzmila excelente, los de seguridad Javier y Rosario muy atentos excelentes , las chicas del comedor nos trataron muy bien .lo único que no fue nada bueno el corcho . Llegué con la espalda adolorida a Puerto Rico . Es la única falla de lo demás le doy 💯
Stayed 8 nights in Mar 2025

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the property was very friendly and the breakfast was amazing!
Stayed 8 nights in Jan 2025

10/10 Excellent

Alfonso

Travelled with partner
Liked: Amenities
Everything was just right, the place the staff specially Javier and Onesimo always helpful
Stayed 5 nights in Mar 2025

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was very nice
Stayed 1 night in Mar 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed
Stayed 4 nights in Feb 2025

10/10 Excellent

Sean

Stayed 3 nights in Feb 2025