This hotel features an outdoor pool, a restaurant and a fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a business centre and a children's pool.
Hotel Altamar offers 56 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, designer toiletries and complimentary toiletries.
This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
During your stay at Hotel Altamar, you'll be within walking distance of Nuevo Bosque Softball Stadium. Features include free breakfast, free WiFi in public areas and free self-parking.
Free continental breakfast served daily
Free WiFi
Free self-parking
Enjoy Regional cuisine while dining at Fogon de Altamar
Take a swim in the outdoor pool
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
On-site recreation includes a gym, a steam room and a sauna
12 minutes by car from Clock Tower and 12 minutes from Cartagena de Indias Convention Center
Hotel Altamar offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces.
Business amenities include a business centre and meeting rooms. Barbecue grills, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Altamar. Self parking is free.
Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.
Fogon de Altamar – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free covered self parking on site
Limited on-site self parking
Food and drink
Free continental breakfast available daily 6:00 AM to 10:00 AM
A restaurant
Restaurants on site
Fogon de Altamar
Things to do
Children's pool
Gym
Outdoor pool
Sauna
Steam room
Family friendly
Children's pool
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business centre
Meeting rooms
Outdoors
Barbecue grill
Garden
Pool loungers
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Well-lit path to entrance
More
Ballroom
Banquet hall
Room amenities
Bedroom
Bedsheets provided
Bathroom
Designer toiletries
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Minibar
More
Air conditioning
Desk
Free local calls
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
Rollaway/extra beds are available for COP 60000 per night.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: COP 60000 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Pool access available from 9:30 AM to 7:00 PM
Children may not be eligible for complimentary breakfast.
Property is also known as
Hotel Altamar Cartagena
Hotel Altamar
Altamar Cartagena
Hotel Altamar Hotel
Hotel Altamar Cartagena
Hotel Altamar Hotel Cartagena
Hotel Altamar Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Tuve una experiencia desagradable, desde la recepción pésimo servicio al cliente. El mal olor y las Cucarachas en la habitación era tal que no logré dormir en toda la noche, el aire acondicionado no funcionó. al parecer me dieron la peor de las habitaciones así que decidí hacer un video y fotos para evitar que futuros viajeros pasen por lo mismo. Espero que Expedia saque este hotel que no tiene nada bueno que ofrecer.
I stayed here a couple of years ago and the place was really nice now its starting to become a run down building and the maintenance is lacking. The handle cover was missing, no mirror on the door and a bunch of little things. The overall building was subpar. I wont be coming back here anytime soon.
DO NOT STAY HERE. NO HOT WATER AND THEY REFUSED TO GIVE ME A REFUND. MY 1ST TIME IN CARTAGENA AND THIS PLACE RUINED MY VACATION. TOWELS WERE STAINED, I USED MY TRAVEL TOWEL. THE REFRIGERATOR IS SO DIRTY OR RUSTED. THEY NEVER HAD BASIC HOT DRINKS THE 2TIMES I WENT DOWN THERE FOR BREAKFAST. ON CHECK IN, YOU WON'T GET NO INFORMATION ABOUT LOCATION OF BREAKFAST AND WIFI . I NEEDED THE WI-FI WHEN MY MINUTES RAN OUT, AND IT DID NOT WORK IN THE ROOM. NO ENGLISH SPEAKERS AND IT'S FAR FROM THE TOURIST AREA. THEY CHARGE SOME RANDOM FEE CALL INSURANCE WHEN YOU GET TO THE FACILITY. I DO NOT RECOMMEND THIS PLACE!!!
Probably I wasn't in my best day of luck, but let me share an advise. If you ever get to a place to find a toilet plunger next to the toilet, air condition faulty, light in the bathroom RM304 drops when the room door is closed; don't think mayhen is coming, you're already there. At first glance the facilty looks really nice, but when you get the feeling of the stay on few details maintenance staff obviously overlooks, the feeling isn't the best. And then, the staff specially the restaurant staff has a first place in disregard for customer service, or perhaps was just personal.
Antonio
Stayed 1 night in Dec 2021
2/10 Terrible
Verified traveller
29 Sept 2018
Disliked: Staff & service
The location of the hotel, it is very dangerous! In the report on the picture's shown are not very accurate
Verified traveller
Stayed 3 nights in Sep 2018
8/10 Good
Verified traveller
6 Aug 2018
Liked: Cleanliness, staff & service, room comfort
The only con to the hotel is that it lacks hot water when you take a shower and it's outside of the tourist area.
Very clean hotel and amazing staff, and quite affordable too. Thanks for all the help in getting through Cartagena, especially for someone who speaks no Spanish!! My only problem was lack of hot water in the bathroom
Located far away from the Historic Centre and main tourist attractions. Not good to walk around. You will need to invest more in transportation.
Breakfast was not good, no different choices, small portions.
Staff was good.
Hotel has good and pretty new infrastructure, but it is far away from the Historic Centre, in the Industrial Zone. We were advised by the hotel staff not to walk around the area. You need to move in taxi cabs or Uber because buses are not recommended. You may consider renting a car and try to move by yourself, being careful with bikes, motorcycles and bus drivers.
Breakfast was not good enough and portions were small.
The lady receptionist (sorry, I don't remember her name) and the boy in charge of carrying the luggage and opening the gate at night were the kindest! Good job from them!
Accommodations were very comfortable, though.
Verified traveller
6/10 Okay
M
12 Aug 2015
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Decent hotel close to Cartagena Port
Good hotel to stay at if you have business in the port area. Facilities are limited but the staff are very good and the place is clean. Very competitively priced.
M
4/10 Poor
Verified traveller
26 May 2015
Liked: Staff & service
Disliked: Room comfort
Don't stay
The hotel does not have hot water. So you're going to take cold showers. Also breakfast was supposed to be included, however whenever I went down to the restaurant there was no one there to serve any breakfast. Also the location is awful, it takes 15 to 20 minutes to get to the beach and there are no restaurants close to the hotel. I was supposed to have a suite but I have no idea why they call it a suite. There was nothing special about the room. I booked and paid for 4 days but I left after two nights.
We didn't eat breakfast, because we left so early. This hotel is out of the way of the old city, but if you drive or don't mind using taxis, it's prety good.
Todo bien, solo los alrededores, pero es una zona industrial, no es peligroso.
Isaac
Stayed 1 night in Jan 2025
4/10 Poor
GABRIEL
Business traveller
26 Jan 2025
Liked: Staff & service
Medio
Localização setor industrial, chuveiro somente frio. Quarto de frente ao corredor principal, todos que passavam e faziam qualquer barulho, se escutava.