Cartagena Royal Hotel Boutique

3.0 star property
VIP Access

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Photo gallery for Cartagena Royal Hotel Boutique

Outdoor spa tub
Creator video
View from property
Superior Room, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

View in a map
Calle De La Cruz No 9 - 41, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Double Room Economy

  • 20 sq m
  • Sleeps 2

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Superior Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Balcony

  • 34 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Suite

  • 34 sq m
  • Sleeps 3

Double Room Superior

  • 24 sq m
  • Sleeps 2

Room Superior

  • 28 sq m
  • Sleeps 2

Twin Room Superior

  • 18 sq m
  • Sleeps 4

Triple Room Standard

  • 24 sq m
  • Sleeps 3

Similar properties

About this property

Cartagena Royal Hotel Boutique

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a coffee shop/cafe, Access to hot tub and concierge services are on-site.
Cartagena Royal Hotel Boutique offers 13 air-conditioned accommodations with minibars and a safe. 32-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include Access to hot tub.
Our customers tell us that they can't get enough of the helpful staff at Cartagena Royal Hotel Boutique. During your stay, you'll be connected to a shopping centre and just a quick walk from Clock Tower. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free full breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Clock Tower and Cartagena de Indias Convention Center
  • Airport, shopping centre and cruise terminal shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A hot tub, a terrace, and multilingual staff are also featured at the business-friendly Cartagena Royal Hotel Boutique. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee.

This 3-star Cartagena hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Cartagena Royal Hotel Boutique has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Hot tub

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cartagena Royal Hotel Boutique

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 85001 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Cartagena Royal Hotel Boutique offers transfers from the cruise terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cartagena Royal
Hotel Patio de La Cruz Cartagena
Patio de La Cruz
Patio de La Cruz Cartagena
Hotel Conde Cruz Cartagena
Hotel Conde Cruz
Conde Cruz Cartagena
Cartagena Royal Cartagena
Hotel Cartagena Royal Inn
Cartagena Royal Hotel Boutique Hotel
Cartagena Royal Hotel Boutique Cartagena
Cartagena Royal Hotel Boutique Hotel Cartagena

Cartagena Royal Hotel Boutique Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 161 out of 369 reviews
Rating 8 - Good. 107 out of 369 reviews
Rating 6 - Okay. 70 out of 369 reviews
Rating 4 - Poor. 18 out of 369 reviews
Rating 2 - Terrible. 13 out of 369 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

MD

Liked: Cleanliness
Amazing hotel at the center of Cartagena. Very close to all the restaurants. Highly recommend for anyone to stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Stayed 1 night in Oct 2025

10/10 Excellent

agnaldo cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito bom, totalmente digital com Alexia no quarto comandando tudo. O staff do café da manhã é super atencioso, nos trata com carinho eatende os pedidos prontamente. Super limpo e confortável
Stayed 8 nights in Aug 2025

6/10 Okay

Wayne

Average hotel. Good location!

Location is great. Hotel is not as glamorous as the pictures. Room was average. Old and lots of need for touchups. But overall it’s in a good location, breakfast is ok, and air conditioning was great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The nicest people

The front desk person on the night shift was good and the day shift person was good as well the house people was excellent she was very helpful and knowledgeable thank you so much and I will return
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All employees have excellent customer service, very friendly staff.
Stayed 2 nights in Jun 2025

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service
The staff were very helpful, made an effort to communicate in English where our Spanish lacked and even let us make a local phone call at check out to assist with our next travel plans.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff!
Stayed 4 nights in Mar 2025

10/10 Excellent

Ianie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice staying here ! Everything was close. The room and bathroom were spacious.
Stayed 3 nights in Mar 2025

10/10 Excellent

luana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is ok Is hard to find tho Is way overpriced for sure The hut tub is old and not warm Stuff was really friendly but then the lady asked me today why me and my child has a different last names and if I have the proof ( that was next day on our stay ) I was in shock .
Stayed 1 night in Mar 2025

8/10 Good

Nisio Jose

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived around 9 am from the airport so our room wasn't ready yet. The reception desk allowed us to change and leave our bags with them so we can explore the city. They even carried our bags up to our room for us when our room was ready. The hotel was clean and rooftop patio has a wonderful view of the city. The included breakfast was a good portion and left us ready for the day. Would highly recommend this hotel!
Stayed 2 nights in Feb 2025

10/10 Excellent

Rodrigo Fernandez

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marie

Travelled with family

Great stay

Friendly staff, good size rooms, excellent location, good breakfast
Stayed 4 nights in Feb 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From beginning to end, our stay here was fantastic. The hotel arranged our transport from the hotel and we were made to feel very welcome as soon as we arrived. Our room was large, luxurious and clean with great AC and a fan. The location is in the centre of the Old Town and within walking distance to all the sites. The roof-top restaurant is lovely and a great place to watch the sun go down with a cold beer. But the best thing about this hotel is the staff - they are amazing!!! So friendly and helpful, they couldn't have been more accommodating, especially when I got ill on the second day. They helped my partner arrange a doctor and get medication, and then made me soup (even though it wasn't on the menu). All the staff were brilliant, but a special mention to Camilla for taking care of us so well. It was very much appreciated and we would have no hesitation recommending this hotel. We hope to return to Cartagena within the next couple of years and will definitely be booking again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cristiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Excelente! Everything is great! So beautiful, clean! All the working people was very kind! The only thing that is good to know is that there is no elevator!
Stayed 3 nights in Feb 2025

10/10 Excellent

Lucy, Delray Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very attentive , clean and big rooms
Stayed 3 nights in Jan 2025

10/10 Excellent

Hernán

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar hermosa gente
Stayed 4 nights in Nov 2024

10/10 Excellent

NICOLAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel Royal Cartagena is so conveniently located in a very good location to shop in stores and 5 mins walk to the mall. Most of all the staff here is so very friendly and helpful! The room is very clean even has Netflix. I couldn’t ask for a better place! So happy we chose here.
Stayed 4 nights in Nov 2024

10/10 Excellent

Esteban

Stayed 1 night in Nov 2024

10/10 Excellent

Ann Marie

Stayed 4 nights in Oct 2024

10/10 Excellent

Yolanda, Vero Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nices place and people
Stayed 8 nights in Oct 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024