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Hotel La Gran Via

3.5 star property

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Photo gallery for Hotel La Gran Via

Relax by the pool on the rooftop terrace with stunning city views.
Enjoy breathtaking ocean and city views from this rooftop terrace with a stylish seating area and lush greenery.
Enjoy a panoramic city view from the large window, relax in the comfortable seating area, and dine at the table.
Enjoy a comfortable stay in this stylish room with a large bed, flat-screen TV, and kitchenette.
Relax in this stylish living room with a breathtaking city view, featuring a comfortable sofa and armchairs.

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
5-77 Cra. 5, Cartagena, Bolívar, 130001
  • Castillo Grande Beach
    ‪6 min walk‬
  • Bocagrande Beach
    ‪8 min walk‬
  • Clock Tower
    ‪6 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(16 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Luxury Room

Luxury Room | 1 bedroom, minibar, in-room safe, desk

Luxury Room

  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Bathroom | Shower, hair dryer, towels, soap

Superior Double Room

7.8 out of 10
Good
(10 reviews)
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room Standard

1 bedroom, minibar, in-room safe, desk

Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Double Room Superior With View

1 bedroom, minibar, in-room safe, desk

Double Room Superior With View

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Family Room -8 Guests- Superior With Partial Sea View

1 bedroom, minibar, in-room safe, desk

Family Room -8 Guests- Superior With Partial Sea View

  • Partial sea view
  • Sleeps 8
  • 4 Single Beds and 2 Queen Beds

View all photos for Double Suite Deluxe With Partial Sea View

1 bedroom, minibar, in-room safe, desk

Double Suite Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About this property

Hotel La Gran Via

Hotel with free breakfast, a quick walk to Bocagrande Beach
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace and a conference centre are on-site.
Hotel La Gran Via offers 45 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a children's pool are on site.
Our customers tell us that they can't get enough of the helpful staff at Hotel La Gran Via. During your stay, you're just a quick walk from Bocagrande Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a swim-up bar and a poolside bar
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Bocagrande Beach and Castillo Grande Beach
  • Cats and dogs welcome for a fee
Some rates at Hotel La Gran Via are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel La Gran Via offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel La Gran Via. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Cartagena hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.
Hotel La Gran Via has a restaurant on site.
Room service is available.

All-inclusive details

All-inclusive room rates at Hotel La Gran Via are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 10 spaces per unit)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Beach toys
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool toys

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (1,076 square foot of space)

Outdoors

  • Beach towels
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (75 centimetre high)
  • Lever door handles
  • Lift (103 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Mini-fridge
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 60000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 7:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Gran Vía Cartagena
Gran Vía Cartagena
Hotel la Gran Vía
Hotel La Gran Via Hotel
Hotel La Gran Via Cartagena
Hotel Ayenda La Gran Via 1806
Hotel La Gran Via Hotel Cartagena

Hotel La Gran Via Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 188 out of 414 reviews
Rating 8 - Good. 106 out of 414 reviews
Rating 6 - Okay. 55 out of 414 reviews
Rating 4 - Poor. 30 out of 414 reviews
Rating 2 - Terrible. 35 out of 414 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Freddie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Raquan Dontero

Stayed 4 nights in Mar 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jhaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff
Stayed 2 nights in Mar 2025

8/10 Good

Harold

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Good Staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very accommodating a the breakfast was good only thing I would say is make sure you get a room with good air conditioning preferably a lower floor . The medium ranges price room is what you want it has plenty of space is clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Lourdes

Stayed 1 night in Mar 2025

4/10 Poor

Noah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just adequate. The room was in super poor condition. Missing tiles, no handle for the bathroom sink, folding chair for the desk. No couch. The pool is nice in that it’s in the sun and has good views and wasn’t crowded. The WiFi was questionable at best and didn’t support video calls in the room or lobby.
Stayed 4 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service

Good

The hotel has a very nice view, the breaksfast is great and has plenty of options
Stayed 3 nights in Mar 2025

2/10 Terrible

Patricia Planas, islandia

Disliked: Cleanliness, property conditions & facilities
I was three days with no television. The air conditioner not working properly, and they charged me for a stain in the towel, which was caused by makeup.
Stayed 6 nights in Mar 2025

10/10 Excellent

Stevens

Stayed 2 nights in Mar 2025

8/10 Good

Garland

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast could be better
Stayed 5 nights in Mar 2025

2/10 Terrible

Ava

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really dirty uncomfortable room with poor facilities
Stayed 1 night in Mar 2025

6/10 Okay

Tere

Travelled with partner
Disliked: Staff & service, property conditions & facilities
No se ve como la foto desde q llegas se ve súper diferente las personas no todas pero algunos no son amables te cobran si ensucias las toallas nunca había oído q si ensucias las toallas te las cobren nunca cambian las fundas de la cama se ve q están en reparación algunos lugares
Stayed 7 nights in Mar 2025

10/10 Excellent

Pasquale

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Donald Magdiel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience. very good service and comfortable, spacious rooms.
Stayed 2 nights in Mar 2025

6/10 Okay

Shani

Liked: Cleanliness
Disliked: Property conditions & facilities
There was no phone in the room. When I checked in, what I reserved, was not what was received as part of my package. The agreement they wanted me to sign was in Spanish and didn’t provide me with one in English or explain what it said. There weren’t any comforters or big blankets on the bed, just a top sheet, and the room was freezing. The checkout process was odd. We were locked in, until someone went upstairs to check the room out before we left for our flight. The water pressure was amazing though, it was clean and the restaurant staff were great!
Stayed 3 nights in Mar 2025

2/10 Terrible

Gabriel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A Regrettable Experience - Not Recommended We booked an "all-inclusive" stay through Expedia for nine days, but the experience was disappointing. The hotel was in poor condition—our room had a broken door handle, faulty air conditioning, stained bed covers, a rusty fridge, and a TV that didn't work. Housekeeping only made the beds and replenished toilet paper, leaving the shower uncleaned. The "all-inclusive" plan had unreasonable restrictions. Drinks were limited to mojitos, Cuba Libre, piña colada, or beer, and we were charged for items that should have been included. The food was repetitive, lacked variety, and wasn’t buffet-style. Breakfast service ended earlier than stated, and snacks were pre-selected, with poor quality. Dinner service had cracked glasses and bent cutlery, while staff were generally unhelpful. Other issues included moldy pool showers, unbearable loud music, a strong sewage smell near the lobby, and excessive street noise. A request for birthday decorations went unanswered. The only positives were the hotel's location, the friendly pool bartender, and a pleasant welcome. Overall, the experience was disappointing, and we do not recommend this hotel.
Stayed 9 nights in Feb 2025

10/10 Excellent

Jean Carlos Odayl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Gustavo

Liked: Property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people here are excellent at making your stay enjoyable.
Stayed 7 nights in Feb 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing & beautiful property. Also would like to point out that the manager of the hotel seems like an amazing person. I seen him helping an older lady make her coffee which was very nice. Food was good , drinks were good. We will be back again!
Stayed 7 nights in Feb 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel beautiful view
Stayed 4 nights in Feb 2025

6/10 Okay

Vanessa braga

Liked: Cleanliness, staff & service, property conditions & facilities
The check in very slowly, no many variety food and drink,is not ALL INCLUSIVE, you still need pay for same drink or food.
Stayed 5 nights in Jan 2025