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Madisson Boutique Hotel Cartagena

3.5 star property

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Photo gallery for Madisson Boutique Hotel Cartagena

Exterior
Property video
Terrace/patio
Exterior
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Pool
  • Housekeeping

Explore the area

View in a map
Avenida San Martín No. 7-135, Bocagrande, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪2 min walk‬
  • Clock Tower
    ‪4 min drive‬
  • Cartagena de Indias Convention Center
    ‪5 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

1 bedroom, minibar, in-room safe, soundproofing

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, minibar, in-room safe, soundproofing

Junior Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, soundproofing

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | 1 bedroom, minibar, in-room safe, soundproofing

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Suite

Grand Suite | 1 bedroom, minibar, in-room safe, soundproofing

Grand Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Superior

1 bedroom, minibar, in-room safe, soundproofing

Room Superior

  • 25 sq m
  • Sleeps 3

View all photos for Room Superior

1 bedroom, minibar, in-room safe, soundproofing

Room Superior

  • 30 sq m
  • Sleeps 3

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About this property

Madisson Boutique Hotel Cartagena

Hotel with a full-service spa, a short walk to Bocagrande Beach
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli and spa services.
Madisson Boutique Hotel Cartagena offers 51 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, MADISSON. Services include deep-tissue massages, hot stone massages and sports massages.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Madisson Boutique Hotel Cartagena. During your stay, you're just a quick walk from Bocagrande Beach. Features include free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to massages at MADISSON
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Bocagrande Beach and 5 minutes by car from Clock Tower
  • Airport shuttle service available for a fee
Madisson Boutique Hotel Cartagena offers its guests a full-service spa, an indoor pool, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at Madisson Boutique Hotel Cartagena. An airport shuttle (available on request) is available for a fee.

This 3.5-star Cartagena hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 10:00 AM.
On-site venue – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 6:00 PM at scheduled times and on request
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Indoor pool
  • Stereo

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (86 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Madisson Boutique Hotel Cartagena

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 120000 per vehicle (return, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Madisson Boutique Hotel Cartagena offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 11766
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cartagena Millennium
Hotel Cartagena Millennium
Madisson Cartagena
Madisson Cartagena Cartagena
Madisson Inn Hotel Cartagena
Madisson Boutique Hotel Cartagena Hotel
Madisson Boutique Hotel Cartagena Cartagena
Madisson Boutique Hotel Cartagena Hotel Cartagena

Madisson Boutique Hotel Cartagena Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 146 out of 296 reviews
Rating 8 - Good. 81 out of 296 reviews
Rating 6 - Okay. 36 out of 296 reviews
Rating 4 - Poor. 19 out of 296 reviews
Rating 2 - Terrible. 14 out of 296 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Esther

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay!
Stayed 3 nights in Apr 2025

8/10 Good

KAROL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Jean-Dominic

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Séjour moyen sans plus

La chambre est propre et belle. On entends malheureusement beaucoup insonorisation mauvaise…. Personnel aimable. Buffet déjeuner bon. À la fin du voyage ils ont essayé de me charger l’eau du mini bar que je noavais pas toucher et même chose pour notre couple d’amis …. Malheureusement je n’y retournerais pas
Stayed 7 nights in Apr 2025

4/10 Poor

Vallissea

Disliked: Amenities
The staff were very friendly & tried to assist with whatever concerns I had. The staff facilitated a room change so that I could be closer to my friends room. There was no wash cloth provided in the room when I checked in & this had to be requested. I had to also request tissue as only half a roll was provided when I checked-in. I also had to request an iron as these items are apparently not automatically provided in the room. The hotel WiFi only worked in the lobby & once you went to your room, the WiFi didn't connect & this was a major inconvenience for me when trying to request transport & keeping in touch with family in a foreign country. The hotel can also improve on their breakfast menu for international travellers. The elevator was out of service for 2 days. There are areas on the property where mosquitoes are highly concentrated & should be fogged. The hotel should also consider adding a few movie channels for entertainment purposes instead of just having only the Claro advertisement channel & also adding a few English channels for travelers whose only language is English.
Stayed 5 nights in Mar 2025

10/10 Excellent

Annecia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely somewhere I’d return to. The staff were amazing and very helpful. The food was good and the facilities were user- friendly, central to so many food and artisan shops and very beautiful.
Stayed 5 nights in Mar 2025

6/10 Okay

Magola

Travelled with group
Stayed 5 nights in Mar 2025

10/10 Excellent

Natalie

Stayed 1 night in Feb 2025

10/10 Excellent

chaquita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Deanna

Stayed 4 nights in Jan 2025

10/10 Excellent

Daniela

Stayed 6 nights in Jan 2025

6/10 Okay

Monterrius

Stayed 5 nights in Mar 2024

10/10 Excellent

Carol

Stayed 4 nights in Nov 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Stayed here for 8 days with my partner. Location is great. Staff are very supportive and friendly. The breakfast choice was fantastic and tastes great. A pleasant stay and would come again. Thank you
Stayed 8 nights in Dec 2024

10/10 Excellent

Rocky

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

ALIMAR

Stayed 2 nights in Nov 2024

8/10 Good

Sean M

Travelled with family
Breakfast could of been a little better
Stayed 5 nights in Dec 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 5 nights in Dec 2024

8/10 Good

Diego

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
- first room assigned: not enough wifi coverage and telephone line was not working. Staff team took care of it the next day so not too concerned. - we used the pool and I had to remind staff team twice to provide me with a towel Other than that great experience overall.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

4/10 Poor

joushlyn

Liked: Staff & service
Disliked: Cleanliness
I was disappointed with my experience at the hotel. The breakfast was of poor quality and I was also disturbed to find bed bugs in my room. Despite being promised a refund, I have yet to receive it. This has left me feeling unsatisfied and frustrated with my stay.
Stayed 7 nights in Nov 2024

10/10 Excellent

issaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Elizabeth

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Complete LIES! The pictures are not remotely close to actual representation. It is all filters, its like we got catfished. The lobby looks nice but the rooms are completely outdated. The towels look like there years old, threads coming off and very thin. The shower smells & feels like the cleaning products were not cleaned off properly. The AC only works when the keycard is plugged in. The AC is a split unit so it took a long time to cool the room. The “view” is of the street with a big tree in the way or of the main lobby. The hotel is open to the outside so there is a bunch of humidity throughout the hallways. The gym is a square box with a treadmill, a bicycle and a couple weights. Not a lot of space at all. We tried to get a refund as we did not wish to stay there and they told us to speak to expedia for Expedia to tell us the hotel was denying our refund. The staff did not care to accommodate, they stated it was non refundable. they see everything as a $ opportunity, as they stated they could upgrade us for a fee! This hotel gave hotel 8 vibes but priced higher. SAVE YOUR MONEY AND GO ELSEWHERE!!
Stayed 6 nights in Oct 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 loved this place!

My fiancé and I were a little skeptical about this place only because we had heard mix reviews on multiple sites. However I’m so glad we decided to stay here. We decided to get the grand suite since we were celebrating our engagement. The room was absolutely perfect. It was clean daily, and huge! The staff was all very nice. The hotel itself was nice and clean. Aesthetically very pretty. We had breakfast in the restaurant every morning. Food was good and the restaurant is super cute. I’m not sure what the negative reviews on the other sites were about because I would stay here again! The location was perfect, super close to the beach, tons of restaurants walking distance. Overall 10/10
Stayed 3 nights in Sep 2024