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Radisson Cartagena Ocean Pavillion Hotel

4.5 star property
VIP Access

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Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed) | Premium bedding, down duvets, minibar, in-room safe
32-inch LCD TV with cable channels, TV
Outdoor pool, open 7:30 AM to 8:00 PM, pool loungers, lifeguards on site
Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed) | Premium bedding, down duvets, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carrera 9 #22-850, Cartagena, Bolivar, 130002
  • Place, La Boquilla Beach
    ‪3 min walk‬
  • Place, Las Americas International Convention Center
    ‪9 min walk‬
  • Place, Crespo Linear Park
    ‪4 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 66 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)

Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed) | Premium bedding, down duvets, minibar, in-room safe

Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)

10.0 out of 10
Exceptional
(6 reviews)
  • 86 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Studio Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Suite, Multiple Beds, Non Smoking

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Radisson Cartagena Ocean Pavillion Hotel

Luxury hotel on the beach, with outdoor pool
At Radisson Cartagena Ocean Pavillion Hotel, hit the beach, dine on-site at Palenques or enjoy a drink at one of the hotel's 3 bars/lounges.
Radisson Cartagena Ocean Pavillion Hotel offers 233 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Radisson Cartagena Ocean Pavillion Hotel. During your stay, you're just a quick walk from La Boquilla Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine while dining at Palenques
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, massages or facials at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • 12 minutes by car from Clock Tower and 12 minutes from Cartagena de Indias Convention Center
  • Airport shuttle service available for a fee
Radisson Cartagena Ocean Pavillion Hotel offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 11326 square feet (1052 square metres) and includes a conference centre. A children's pool, spa services, and a terrace are also featured at the luxury Radisson Cartagena Ocean Pavillion Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Cartagena hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 10:30 AM.
Palenques – This restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Sal Marina Beach Bar – This bar specialises in local cuisine. Open daily.
Lobby Bar Tambora – On-site bar. Open daily.
Solarium Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:30 AM
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Tambora
  • Palenques
  • Sal Marina Beach Bar
  • Solarium Bar

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Computer station
  • Conference centre (11,326 square foot of space)

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Cartagena Ocean Pavillion Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Radisson Cartagena Ocean Pavillion Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:30 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Radisson Cartagena
Radisson Hotel Cartagena
Radisson Hotel Cartagena Ocean Pavillion
Radisson Hotel Ocean Pavillion
Radisson Cartagena Ocean Pavillion
Radisson Ocean Pavillion
Radisson Hotel Cartagena Ocean Pavillion
Radisson Cartagena Ocean Pavillion Hotel Hotel

Radisson Cartagena Ocean Pavillion Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1001 reviews
Rating 8 - Good. 224 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Eddie Lee, Chicago

Travelled with partner
Liked: Cleanliness, staff & service
Room was clean and comfortable.. nice and cool for the weather access to the beach but you must pay to sit a the Beach chairs FYI… Breakfast switches up just a little but the same each day mostly good breakfast though. My only issues were my refrigerator didn’t work and didn’t get changed until Day 4 of my vacation after asking several times and the safe had to keep being reset. Other than that it was a nice stay… uber was cheap.
Stayed 6 nights in Oct 2025

10/10 Excellent

Dayana

Stayed 1 night in Sep 2025

10/10 Excellent

Frederic

Stayed 3 nights in Oct 2025

8/10 Good

robert Alexander

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms all staff members are kind. Breakfast is very limited and is the exactly the same every day but lunch and dinner are better.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brittany Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super accommodating and nice upon our arrivals and helped us with everything we needed. The breakfast was the best! So many options with food that truly represents Colombia. I would recommend this to friends/family!
Stayed 4 nights in Oct 2025

8/10 Good

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the beach was nice, the vendors on the beach were not nice. jaccuzi in op. excercise room is very sub standard for such a nice hotel.
Stayed 6 nights in Sep 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel amenities, really ocean front location and the most helpful and respectful customer service. We love it
Stayed 3 nights in Jul 2025

10/10 Excellent

Watson

Liked: Cleanliness, staff & service, property conditions & facilities
Property is very clean and beautiful. Service is great. Great job, 5 star service from the gentlemen at the door. Very attentive!! Always with a smile!!! I would love to go back…
Stayed 4 nights in Sep 2025

10/10 Excellent

Gyan

Liked: Amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2025

10/10 Excellent

Miguel Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent at Radisson. We plan to return and recommend it
Stayed 4 nights in Sep 2025

10/10 Excellent

Reagon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2025

6/10 Okay

Gustavo Daniel

Travelled with family
The hotel is relatively well maintained, but there are signs of aging. The beachfront is public and therefore unusable. Danger, permanent annoying vendors make a beachstay impossible. Even the police came to warn us. Service at the restaurants quite slow, except breakfast where the coffee guy was superb. Not a full Radisson experience, but ok for a stay in Cartagena.
Stayed 3 nights in Sep 2025

8/10 Good

Leonardo Adolfo

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
They need to improve the cleanliness of the rooms. The smell of the pool’s towels was unpleasant maybe it was the detergent they used.
Stayed 3 nights in Aug 2025

8/10 Good

JUAN CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramon, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. The staff very friendly,nice.
Stayed 4 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort

We keep coming back

We have stayed here many times. It is very clean and staff are very friendly. Especially Nixon and Jorge serving breakfast. Nice beach not too crowded.
Stayed 3 nights in Aug 2025

8/10 Good

Evans

Stayed 3 nights in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Carolina

Stayed 5 nights in Aug 2025

10/10 Excellent

Victor

Liked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

Roger Dale

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2025

4/10 Poor

Roger Dale

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

A complete disappointment!

Stayed 4 nights in Aug 2025

10/10 Excellent

Arian

Stayed 2 nights in Aug 2025

8/10 Good

Soraya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was incredibly and the staff was amazing.
Stayed 5 nights in Jul 2025