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Best Western Plus Casablanca City Center

3.5 star property

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Photo gallery for Best Western Plus Casablanca City Center

Daily full breakfast for a fee
Exterior
Lobby
Restaurant
Comfort Room, 1 King Bed, Non Smoking, Garden View | Pillow-top beds, soundproofing, free cots/infant beds, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
06 Rue Mohamed El Fidouzi, Casablanca, Casablanca-Settat, 20000
  • Place, Casablanca Twin Towers
    ‪13 min walk‬
  • Place, Place Mohammed V
    ‪17 min walk‬
  • Place, Central Market of Casablanca
    ‪5 min drive‬
  • Airport, Casablanca (CMN-Mohammed V)
    ‪41 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Pillow-top beds, soundproofing, free cots/infant beds, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Room, 1 King Bed, Non Smoking, Garden View

Comfort Room, 1 King Bed, Non Smoking, Garden View | Pillow-top beds, soundproofing, free cots/infant beds, bed sheets

Comfort Room, 1 King Bed, Non Smoking, Garden View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillow-top beds, soundproofing, free cots/infant beds, bed sheets

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Pillow-top beds, soundproofing, free cots/infant beds, bed sheets

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Best Western Plus Casablanca City Center

Along with a restaurant, this hotel has a bar/lounge and a 24-hour business centre. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and concierge services.
Best Western Plus Casablanca City Center offers 64 accommodations with coffee/tea makers. Beds feature pillowtop mattresses. 55-inch LED televisions come with satellite channels. Bathrooms include baths or showers. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
During your stay at Best Western Plus Casablanca City Center, you'll be within walking distance of Church of Notre Dame de Lourdes. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Within a 15-minute walk of Church of Notre Dame de Lourdes and Arab League Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. Best Western Plus Casablanca City Center also features multilingual staff, coffee/tea in common area, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Casablanca hotel.

The hotel hosts a free manager's reception daily.
Best Western Plus Casablanca City Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: MAD 150 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MAD 200
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 200
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Casablanca City Center

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MAD 150 per person
  • Early check-in fee: MAD 200 (subject to availability)
  • Late check-out fee: MAD 200 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Plus Casablanca City Center
Best Western Plus Casablanca City Center Hotel
Best Western Plus Casablanca City Center Casablanca
Best Western Plus Casablanca City Center Hotel Casablanca

Best Western Plus Casablanca City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 29 out of 60 reviews
Rating 8 - Good. 13 out of 60 reviews
Rating 6 - Okay. 8 out of 60 reviews
Rating 4 - Poor. 4 out of 60 reviews
Rating 2 - Terrible. 6 out of 60 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paulos

Liked: Cleanliness, property conditions & facilities
Good job!
Stayed 2 nights in Dec 2025

10/10 Excellent

Nuria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything is good
Stayed 5 nights in Dec 2025

10/10 Excellent

Paulos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good job!
Stayed 1 night in Dec 2025

2/10 Terrible

Deirdre Janine, Smiths

Disliked: Amenities
I was supposed to be in a double/king room but had 3 single beds spaced out cluttering the room & no room for my suitcase to open. They wouldn't change my room until the next day. Only the bellman was helpful, removing one bed so I could fit my suitcase in. Housekeeping barged in without knocking when I was in bed the next morning. I told reception who said they would talk to housekeeping & my new room would be ready at 11am to move me. Then despite a do not disturb sign on my door, housekeeping still knocked on my door at 10.30am when I was in the shower to deliver extra toilet rolls?! Reception obviously did not inform them to leave my room alone, or cynically made them disturb me in spite of my complaint. I gave them an extra hour, going down for the new key at 12pm to be told the new room was still not ready & I would be phoned when I could move. All service has been terrible & I feel deliberately treating me poorly due to my requesting a new room. I would never stay here again.
Stayed 1 night in Oct 2025

4/10 Poor

Betty

Liked: Cleanliness, staff & service, amenities
Loved the decor! Felt like I was in a trendy boutique hotel but encountered a dead roach on my bed. Good thing I was only there for a night but the disappointment was the fact that there was no reaction from the front desk on my way out. I just got a “Oh” and that’s it
Stayed 1 night in Jul 2025

8/10 Good

Greer

Liked: Cleanliness, amenities, property conditions & facilities
Nice and big and minimalistic in the rooms. Comfortable.
Stayed 1 night in May 2025

10/10 Excellent

ONeal

Stayed 3 nights in May 2025

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice staff
Stayed 1 night in Jan 2025

8/10 Good

Haiquan

Stayed 1 night in Dec 2024

8/10 Good

Jérémie

Stayed 2 nights in Dec 2024

6/10 Okay

Nina

Disliked: Cleanliness, staff & service, room comfort

Poor service, not clean, not recommended

We stayed two nights at this hotel. The first room given to us had issues with both window and door, as both could not be locked. The front desk changed a room for us, which was fine in terms of the hardwares. We asked for some tea bags and teaspoons as there was only one left at the bar, no one sent us until the next day evening we asked again, and we only got one teaspoon for us to share 😅 We packed food as my husband wasn’t feeling well, when the food was cold, i went to the restaurant at 1st floor and sought help with the staff there. When I could not even finish telling him my request, he had already replied me at least 5 “No”, which was very rude. The towels in the bathroom were all so dirty and already turned yellowish in colour, the bathroom without a window has no mechanical ventilation either, and something was seemed wrong with their kitchen ventilation system, where we stayed at 2nd floor, every early morning, the food smell came in from the room door and the entire corridor outside our room was the food smell. Given a choice, please consider a better hotel.
The towel was so dirty, already became a yellowish colour
Stayed 2 nights in Nov 2024

10/10 Excellent

rafaella

Liked: Cleanliness
Stayed 2 nights in Aug 2024

2/10 Terrible

Syed Mohammad Faaiz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Customer Service

Terrible customer service, front desk staff was usually watching videos on their phone or socializing with their friends (not hotel staff) sitting on the sofa in the lobby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Helen

Stayed 2 nights in Sep 2024

8/10 Good

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

ellen, germantown

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2024

6/10 Okay

Kaitlin

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so nice.
Stayed 3 nights in Apr 2024

10/10 Excellent

Elena, BROOKLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful place.
Stayed 7 nights in Nov 2023

2/10 Terrible

Jerry

Stayed 3 nights in Nov 2023

2/10 Terrible

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is so far the worst hotel stay I’ve ever had, the hotel service is absolutely terrible. No smile, no greeting, false promises and terrible attitude towards guest. Though the facility looks quite nice, it’s not recommended at all to stay here. Check-in: it’s a prepaid and confirmed booking, but when I checked in, hotel told me there was not sufficient fund to charge. Hotel is supposed to charge from Expedia, not from guest, I told hotel they should check with Expedia about the payment. hotel refused to do anything from their side to check, but just rudely asked me or more accurately, demanded me to talk with Expedia. After 1 hr waiting, hotel kind of figured out about the payment, but they did not proactively call me in the room until I asked them. No apologies and not any comforting language after the whole drama. When we checked in, we asked the hotel to order taxi to the airport next morning, the receptionist noted down the details and said it will cost 400 MAD, payment directly to driver. We agreed. The next morning, we reminded the front desk, they again said no problem. When it’s time of leaving, no taxi, and it was a different manager sitting there. When asked, it was as if it was his first time to hear this request. He did not get any taxi, again no apologies at all. In the end, we got a taxi at 250 MAD. This is not an ideal area for tourists, we felt a bit unsafe. It will be better to stay at the west coast side from my personal opinion.

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2023

10/10 Excellent

Sharalee

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

6/10 Okay

James

Liked: Cleanliness
Stayed 2 nights in May 2023

10/10 Excellent

Josif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

Excellent customer service! We had a free upgrade to the room with excellent view and other amenities. Free Breakfast with variety of food which very rare nowadays. Convenient location, close proximity to Medina, park, government buildings, etc. located in the center of city. Has modern/contemporary interior design, very well maintained hotel.
Stayed 1 night in May 2023