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Swan Caxias do Sul

3.5 star property
VIP Access

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Photo gallery for Swan Caxias do Sul

Reception
Studio Suite | Living area | TV
Indoor pool
Lobby
Standard Room | 1 bedroom, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Gym
  • Room service
  • Pet-friendly

Explore the area

View in a map
Rua Os 18 do Forte, 1934 Centro, Caxias do Sul, RS, 95020-472
  • Place, Caxias do Sul Cathedral
    ‪3 min walk‬
  • Place, Sao Pelegrino Church
    ‪13 min walk‬
  • Place, Villagio Caxias Shopping Center
    ‪5 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 2 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, in-room safe, desk

Standard Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, desk

Standard Double Room

9.4 out of 10
Exceptional
(27 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

8.6 out of 10
Excellent
(4 reviews)
  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

1 bedroom, minibar, in-room safe, desk

Superior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, in-room safe, desk

Standard Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Suite

Studio Suite | 1 bedroom, minibar, in-room safe, desk

Studio Suite

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Swan Caxias do Sul

Hotel in Caxias do Sul with free breakfast and fitness centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Swan Caxias do Sul offers 120 air-conditioned accommodations with minibars and a safe. This Caxias do Sul hotel provides complimentary wireless Internet access.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Swan Caxias do Sul. During your stay, you're just a quick walk from Caxias do Sul Cathedral. Free breakfast, free WiFi in public areas and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a sauna and a playground
  • Just a 4-minute walk from Caxias do Sul Cathedral and 4 minutes on foot from Casa da Cultura Percy Vargas de Abreu Lima
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Swan Caxias do Sul offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 2164 square feet (201 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Swan Caxias do Sul. For a fee, parking is available.

This 3.5-star Caxias do Sul hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 10:00 AM.
Swan Caxias do Sul has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 20 per night)

Food and drink

  • Free full breakfast available daily 6 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,164 square feet of conference space
  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • 13 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 120 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BRL 20 per night
  • Pet fee: BRL 120 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Swan Hotel Caxias Tower Sul
Swan Tower Caxias Sul
Swan Tower Caxias Do Sul RS, Brazil
Swan Tower Caxias Sul Hotel
Swan Caxias do Sul Hotel
Swan Tower Caxias do Sul
Swan Caxias do Sul Caxias do Sul
Swan Caxias do Sul Hotel Caxias do Sul

Swan Caxias do Sul Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 316 out of 574 reviews
Rating 8 - Good. 186 out of 574 reviews
Rating 6 - Okay. 54 out of 574 reviews
Rating 4 - Poor. 11 out of 574 reviews
Rating 2 - Terrible. 7 out of 574 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Joel

Liked: Cleanliness, staff & service
Disliked: Room comfort
Pillow was hard lika a rock and had to deal with many layers of bed sheet, duffle bag and covers, all twisting in order to sleep
Stayed 1 night in Nov 2024

6/10 Okay

Julian, Ormond Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They made me pay for parking of the vehicle I had rented when it. Kearny indicated when I booked that breakfast and parking was included. But you guys always screw your customers. I am going to start using another service that doesn’t included Expedia. I always check Expedia first, but no more. You can’t say that parking is included I. The premises and they charge me for parking. I would have chosen another hotel - and in the future another service provider. It’s not the first time you guys change the rules half way through the game. Julian
Stayed 6 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Hotel is in a good location. For the price it was fine but the room felt as though it could have been cleaner
Stayed 1 night in Sep 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great....many items to choose from...great service from attendants.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Swan - Caxias do Sul

The hotel is well located in the center of Caxias, easily walkable to stores and shops. My room was comfortable and clean, and had a desk for working, openable window and good sized bathroom and shower. There is an exercise room, sauna and heated pool on the top floor. The breakfast buffet offers plenty of options. The staff is extremely attentive and helpful, they went above and beyond to help me with everything I needed. I've stayed 4 or 5 times, and will continue to stay there when I visit Caxias.
Stayed 3 nights in Jan 2024

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Henry

Stayed 4 nights in Aug 2023

10/10 Excellent

Jose V T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Madian

Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late night check in and the front desk man was very helpful
Stayed 1 night in Dec 2021

8/10 Good

JC

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Furniture somewhat dated but overall nice hotel. It’s difficult to rate a hotel in the middle of covid 19 since all amenities are not available. I would recommend requesting a room on the side not facing the street. It’s located at busy intersection with constant car noise.
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Aaa is coming to the office tomorrow morning at three and I will have to them to pick
Stayed 1 night in Sep 2019

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with great customer service!

Shortly after arriving at my room, I discovered a small problem there, and called the front desk to ask about it. The lady who checked me in immediately came up to my room to correct the problem, and, when she could not, immediately moved me to another room....which turned out to be suite! Great customer service! The new room had great WIFI, a great bed, and a shower large enough to hold three people (ahhhh, not that I tried!).
Stayed 2 nights in Apr 2019

8/10 Good

Francinara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

james, Outremer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Caxias do Sul.

This is a very nice hotel situated about a 5-minute walk from the central plaza in Caxias. Near-by one will find several places to have a great cup of coffee, as well as options for lunch. The hotel serves a nice variety of items on the breakfast buffet. The guys and girls working at the hotel provide great service, and contribute to a very enjoyable stay!

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Tuanny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom e bem localizado. Café da manhã bom tbm.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bom no centro de Caxias do Sul

Hotel muito bom, bom atendimento e simpaticos. Pode-se ir ao centro em uma pequena caminhada, proximo a locais de compra.
Stayed 1 night in Jun 2025

10/10 Excellent

Martha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito bom. Poderia ter opções inclusivas no café *gluten free*, mas isso é raro ainda mesmo.
Stayed 1 night in Jun 2025

10/10 Excellent

Tatiana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi muito boa. Atenciosos. Hotel super limpo. So a piscina estava em manutenções no dia e nao pude usar. Mas num geral foi ótimo
Stayed 1 night in Jun 2025

10/10 Excellent

Rodrigo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel para ficar em Caxias
Stayed 1 night in Jun 2025

8/10 Good

Marino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado, possui estacionamento; atendente prático e solícito. Quarto limpo e organizado.
Stayed 1 night in Jun 2025

10/10 Excellent

Rodrigo

Stayed 1 night in Jun 2025

8/10 Good

Ligia

Liked: Cleanliness, staff & service
Tive um problema, minhas malas foram extraviadas. O pessoal da recepção foi solícito em ajudar, principalmente a Carine, foi um anjo me emprestou um aquecedor portátil pra colocar no quarto, pois eu estava sem minhas roupas. No quarto faltam tomadas, só existe uma perto da cama e outra no banheiro. A luz do quarto poderia ser no centro do teto e ela fica em cima da mesa num canto. Chuveiro bem quente, porém o sistema de aquecimento central do quarto não funciona direito, ora morno ora frio. Assim que cheguei no quarto o telefone não funcionava e nem o controle da tv, a pessoa da manutenção resolveu posteriormente. Algo que senti falta foi do cardápio, achei sem variedades e toda vez que eu precisava de algo tinha de ir buscar. O café da manhã achei péssimo! Bolos esfarelados de velhos, ovos mexidos e salsicha frios, os pães duros, pouquíssima variedade de itens e sucos artificiais. Um hotel desse porte tinha tudo pra ser 5 ou 4 estrelas, mas peca muito em detalhes e nos pontos principais. Espero que melhore.
Stayed 3 nights in May 2025