I knew my stay would be a nightmare the moment I set my head down and my black shirt came away completely stained from the bleach on the comforter. Despite paying for two reservations, I was only given one key at check-in. The room itself was far from clean, there were roaches, not once but twice, that I had to kill myself. The towels provided were cheap, thin, and often stained, which only added to the feeling of poor upkeep. After reporting these issues and noticing the manager’s change in demeanor, I no longer felt comfortable raising further concerns.
To make matters worse, water from what seemed like the upstairs AC unit drenched the walls. When I pointed it out, the manager dismissed it, blaming the weather and the AC being on. That explanation was clearly not the case. The unit made me so sick that I only started recovering after leaving for another hotel.
This was by far the worst hotel I’ve ever stayed in. The only positive thing I can say is that the pool was decent. Beyond that, the stay was not worth the money, my clothes were ruined, my health was affected, and my vacation was spoiled. I would not recommend this hotel to anyone.