Harolds Hotel CEBU

3.5 star property

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Photo gallery for Harolds Hotel CEBU

Bar (on property)
Front of property
Lobby
Premier Twin Room | Balcony
Premier Twin Room | Premium bedding, memory-foam beds, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

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146 Gorordo Ave Cor, Rosal St, Cebu City, Cebu, 6000
  • Place, Ayala Center
    ‪11 min walk‬
  • Place, Waterfront Cebu City Casino
    ‪13 min walk‬
  • Place, SM City Cebu
    ‪3 min drive‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪16 min drive‬

Room options

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

Premier Deluxe

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Premier Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Harolds Hotel CEBU

Hotel with 2 restaurants, near SM City Cebu
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a business centre. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Harolds Hotel CEBU offers 90 air-conditioned accommodations with iPod docking stations and minibars. Memory foam beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

This Cebu City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Harolds Hotel CEBU. During your stay, you'll be within walking distance of Ayala Center. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at H-Cafe
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 14 minutes by foot from Ayala Center and a 3-minute drive from Waterfront Cebu City Casino
  • Airport drop-off shuttle service available for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. Public spaces have free WiFi.

A business centre and meeting rooms are available. The business-friendly Harolds Hotel CEBU also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. A shuttle from the hotel to the airport during limited hours is available for a fee. Free self parking is available.

This 3.5-star Cebu City hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
H-Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Highlights – This restaurant specialises in Asian cuisine and serves dinner and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport drop-off shuttle (surcharge) from 6:00 AM to 9:00 PM
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10 AM for a fee: PHP 756.80 per person
  • 2 restaurants
  • A bar/lounge
  • Free manager's reception

Restaurants on site

  • H-Cafe
  • Highlights

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Harolds Hotel CEBU

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1500 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately PHP 756.80 per person
  • Airport shuttle fee: PHP 2000 per vehicle (maximum occupancy 8)
  • Rollaway bed fee: PHP 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Harolds Hotel CEBU offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Harolds Cebu
Harolds Hotel
Harolds Hotel Cebu
Harolds Hotel Cebu Island/Cebu City
Harolds Hotel
Harolds Evotel
Harolds Evotel Cebu
Harolds Hotel CEBU Hotel
Harolds Hotel CEBU Cebu City

Harolds Hotel CEBU Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 498 out of 944 reviews
Rating 8 - Good. 357 out of 944 reviews
Rating 6 - Okay. 59 out of 944 reviews
Rating 4 - Poor. 21 out of 944 reviews
Rating 2 - Terrible. 9 out of 944 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Edward

Stayed 1 night in Jul 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a couple of issues with the staff there not communicating things properly. Specifically, I had asked the front desk staff about the closest pharmacy. The staff said they would go get the medicine for me, but I was left waiting with no update, until I finally checked on it about an hour later. Turns out, it's against hotel policy to go run an errand like that. Completely understandable, but as soon as they were told they could not follow through on what they told me they would do, I should have been informed so I could go get the medicine I needed for myself. This was the biggest issue I had. If you stay here, you have to go enjoy the roof top restaurant/bar. Sometimes, they have live music and it's a really nice experience, including great food and drinks.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
accessible and very friendly staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Zenaida

Stayed 2 nights in Jun 2025

10/10 Excellent

Kirby Dominique

Stayed 3 nights in Jun 2025

10/10 Excellent

Chandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly hotel staff.
Stayed 1 night in Jul 2025

4/10 Poor

Eric Christopher

Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice moderate price hotel. Rooftop restaurant very nice. Buffet breakfast generous
Stayed 1 night in Jul 2025

6/10 Okay

Arab, Houston

Disliked: Amenities
Run down rooms and building. Limited dining options
Stayed 3 nights in Jun 2025

10/10 Excellent

Zenaida

Stayed 1 night in Jun 2025

4/10 Poor

Tennyson

Travelled with group
Liked: Cleanliness, staff & service
Room service was horrible and losts of issues with the wifi on the first day.
Stayed 6 nights in May 2025

8/10 Good

REA, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
My stay with Harolds is pretty decent. I was a little bit disappointed because I booked a Superior Room, 1 King Bed but the room looked dated. The flooring near the desk was damaged and was a tripping hazard. The room did not have a blowdryer and hair conditioner which is what I believe to be a norm in hotels. The room was spacious enough to accommodate all my belongings and the AC was really cold, which is super ideal. Staff members were quick to respond to requests - very commendable. Also, the breakfast options were really good and tasty. Overall, it was a good experience and I will consider Harolds next time I visit Cebu.
Stayed 1 night in May 2025

8/10 Good

Ronnie

Breakfast and the staff were great. The property is in good condition.
Stayed 2 nights in Apr 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and vety clean spacious room. The area around the hotel is not the greatest. Not many dining options once walking outside the hotel. Great acoustic music on roofdeck but ONLY on Sat nights. On Friday night VERY LOUD music with a band playing volume unnecessarily too high.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marlon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sinulog week stay

Had an amazing stay in Harold’s! Helpful staff, clean up to date. Will definitely come back here and recommend some friends and family 😊👍
Stayed 7 nights in Jan 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay.

Stayed 1 night in Jan 2025

10/10 Excellent

Cristine Mae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly And welcoming staff
Stayed 1 night in Jan 2025

8/10 Good

Joel Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The only downside was the breakfast, not too much options, I hope they can improve this. Overall, it was a perfect staycation. Highly commended the staff and the free Sinulog tshirt!
Stayed 3 nights in Jan 2025

10/10 Excellent

noel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Shaquille

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Really nice place, furniture and carpet was a little old and has stain
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel Excellent Customer Service

Stayed 17 to 21 Nov on 11th floor. Great hotel and excellent customer service from all customer facing staff. My room needs a refresh though as room was a bit worn , some wood varnish , a lick of paint perhaps but after I stayed the first evening it felt like home. The staff are excellent and genuinely friendly and hardworking and I recommend you use their rooftop bar- fabulous views and the food is of high quality and very affordable - I dined there every night. My only ONE negative point is my booking came with an in-room safe but there was none when I checked in. After I rang reception they said the room came with no safe but when I explained I booked with one, she promptly sent a maintenance manager and two other people carrying a safe to my room. It wasn’t secured to anything but I used it to store my papers etc. my only suggestion is for the hotel to permanently screw in the safe to the furniture. To get around Cebu use the Grab taxi app or ask concierge and they will flag a car for you. The breakfasts were great. I will stay at the hotel again if I revisit Cebu . I’m giving them 9/10 - knocking off 1 point for the issue at check in with the lack of a Safe which should have been there as per my booking.
Rooftop Dining & Bar
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good
Stayed 8 nights in Nov 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being a passenger and the busy vehicles entering the entrance is small
Stayed 8 nights in Oct 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024