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Candlewood Suites Celaya by IHG

3.0 star property

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Photo gallery for Candlewood Suites Celaya by IHG

Exterior
Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace
Restaurant
Exterior
Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Lote Ubicado En Av. Eje Nor Oriente, Casi Esq. Con Rivera Del Campestre, Celaya, GTO, 38080
  • Place, University of Celaya
    ‪10 min walk‬
  • Place, Galerias Celaya Mall
    ‪14 min walk‬
  • Place, Latin University of Mexico
    ‪9 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Property amenity
Holiday Inn Express & Suites Celaya by IHG
Celaya
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 813 reviews
The price is €61
includes taxes & fees
28 Jun - 29 Jun
Holiday Inn Express & Suites Celaya by IHG

About this property

Candlewood Suites Celaya by IHG

Along with an outdoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Limited housekeeping is available.
Candlewood Suites Celaya by IHG offers 102 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 43-inch plasma televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Candlewood Suites Celaya by IHG, you'll be within walking distance of Galerias Celaya Mall. Free breakfast, free WiFi in public areas and free self-parking are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 12 minutes on foot from Galerias Celaya Mall and a 5-minute drive from Lasallista Benavente University
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Candlewood Suites Celaya by IHG offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Celaya by IHG. Self parking is free.

This 3-star Celaya hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (69 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (64 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per pet, per day
  • Weight limit: 66 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 250 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Celaya Hotel
Candlewood Stes Celaya
Candlewood Suites Celaya
Candlewood Suites Celaya by IHG Hotel
Candlewood Suites Celaya an IHG Hotel
Candlewood Suites Celaya by IHG Celaya
Candlewood Suites Celaya by IHG Hotel Celaya

Candlewood Suites Celaya by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 178 out of 227 reviews
Rating 8 - Good. 32 out of 227 reviews
Rating 6 - Okay. 11 out of 227 reviews
Rating 4 - Poor. 4 out of 227 reviews
Rating 2 - Terrible. 2 out of 227 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great place was clean and well taken care of.
Stayed 8 nights in Apr 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Spacious rooms with fridge, microwave etc and nice bathrooms. Quiet and good buffet breakfast. - Pool could have been cleaner. Good place to stay if you have a car. There are 3/4 good eating options on the road opposite nearby. I would stay here again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Maria Juarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet, clean and staff really kind. I love the laundry facility and the pool. Breakfast wasn’t the best for me.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente 💕
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Edwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, amenities
Gym
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Staff & service, amenities, property conditions & facilities
Long stays. Room cleaning every day. Our cleaning lady was wonderful and so were the front desk staff.
Stayed 17 nights in Jun 2024
Verified

2/10 Terrible

Juan Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Room was to hot and housekeeper kept turning AC from 18 to 26 didn’t sleep nights due to hot room it would take 3 hours to cool everything else was great
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Nick

Liked: Staff & service, property conditions & facilities, room comfort

Good Stay

The floors were not cleaned, there was no soap available to wash dishes. We were a little disappointed because of that. The staff was excellent!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 8 nights in Sep 2024
Verified

6/10 Okay

Hugo

Liked: Staff & service

Need to get what I pay for.

Before booking the property, the front desk told me the pool was heated. It was not. Breakfast buffet has sadly gone downhill. The kids still enjoyed the buffet. One of the rooms was supposed to have 2 queen sized beds , but the beds wero only 2 double beds ,aking sleeping a bit croeded.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Efrain

Disliked: Property conditions & facilities
Pool was always dirty. The filter was never working. I don’t think is check for Clorox leves
Stayed 4 nights in Mar 2023
Verified

8/10 Good

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Bien equipada tienes lo necesario en la habitación
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para descansar. No pudimos utilizar la alberca, porque nos tocó demasiado aire. Pero las instalaciones magnificas, incluyendo el Gym. Al desayuno le falta un poquito mas, no estuvo wow.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Uriel Esteban

Liked: Cleanliness, amenities, property conditions & facilities
Habitación muy bien equipada y limpia, muy comoda
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ana Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok, el.personal amable y lo mejor q aceptan mascotas
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities
Excelente estancia, ubicacion, limpieza, personal ..todo y es pet friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exacelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities
La habitacion
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Hector

Liked: Cleanliness, amenities, property conditions & facilities
El refrigerador no servía … poca luz tanto en la habitación como en el baño. El personal muy amable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mario Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio Habitación cómoda e impecable Desayuno fabuloso delicioso
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities
Muy limpio y amables
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Siempre es muy buena la estancia y el desayuno perfecto
Stayed 1 night in Nov 2025