See all properties

Candlewood Suites Celaya by IHG

Property class: 3

Choose dates to view prices

Photo gallery for Candlewood Suites Celaya by IHG

A swimming pool with a covered area and a building with a glass facade.
A modern dining area with a black table and white chairs, a vase with branches, and potted plants.
A reception desk with a large galaxy-themed wall mural, a digital screen, and three informational signs about reception hours and desk availability.
A modern hotel room with a large desk, a flat-screen TV, a fireplace, and a sofa.
A hotel room with a bed, a sofa, a TV, a desk, and a chair.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Lote Ubicado En Av. Eje Nor Oriente, Casi Esq. Con Rivera Del Campestre, Celaya, GTO, 38080
  • Place, University of Celaya
    ‪10 min walk‬
  • Place, Galerias Celaya Mall
    ‪14 min walk‬
  • Place, Latin University of Mexico
    ‪9 min drive‬

Room options

View all photos for Standard Room

A modern kitchen with stainless steel appliances, including a microwave, coffee maker, and refrigerator.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

A hotel room with a large bed, a sofa, a chair, a TV, and a desk.

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds

A hotel room with a wooden floor, two beds, a desk with a chair, a TV, and a window with curtains.

Studio Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible

A compact hotel room with a bed, a desk, a chair, a microwave, a coffee maker, and a dishwasher.

Studio Suite, 1 King Bed, Accessible

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a sofa, a TV, a desk, and a chair.

Suite, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Fitness facility
DoubleTree by Hilton Celaya
Celaya
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.8 out of 5, Exceptional, 568 reviews
The price is €72
includes taxes & fees
23 Aug - 24 Aug
DoubleTree by Hilton Celaya

About this property

Candlewood Suites Celaya by IHG

Along with an outdoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Limited housekeeping is available.
Candlewood Suites Celaya by IHG offers 102 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 43-inch plasma televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Candlewood Suites Celaya by IHG, you'll be within walking distance of Galerias Celaya Mall. Free breakfast, free WiFi in public areas and free self-parking are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 2-minute drive from Galerias Celaya Mall and 5 minutes from Instituto Tecnologico de Celaya
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Candlewood Suites Celaya by IHG offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Celaya by IHG. Self parking is free.

This 3-star Celaya hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (69 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (64 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per pet, per day
  • Weight limit: 66 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 250 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Celaya Hotel
Candlewood Stes Celaya
Candlewood Suites Celaya
Candlewood Suites Celaya by IHG Hotel
Candlewood Suites Celaya an IHG Hotel
Candlewood Suites Celaya by IHG Celaya
Candlewood Suites Celaya by IHG Hotel Celaya

Candlewood Suites Celaya by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 185 out of 238 reviews
Rating 8 - Good. 34 out of 238 reviews
Rating 6 - Okay. 12 out of 238 reviews
Rating 4 - Poor. 5 out of 238 reviews
Rating 2 - Terrible. 2 out of 238 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great place was clean and well taken care of.
Stayed 8 nights in Apr 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Spacious rooms with fridge, microwave etc and nice bathrooms. Quiet and good buffet breakfast. - Pool could have been cleaner. Good place to stay if you have a car. There are 3/4 good eating options on the road opposite nearby. I would stay here again.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Maria Juarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet, clean and staff really kind. I love the laundry facility and the pool. Breakfast wasn’t the best for me.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente 💕
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Edwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Nadia

Liked: Cleanliness, amenities
Gym
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Maria

Liked: Staff & service, amenities, property conditions & facilities
Long stays. Room cleaning every day. Our cleaning lady was wonderful and so were the front desk staff.
Stayed 17 nights in Jun 2024
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Nick

Liked: Staff & service, property conditions & facilities, room comfort

Good Stay

The floors were not cleaned, there was no soap available to wash dishes. We were a little disappointed because of that. The staff was excellent!
Stayed 3 nights in Aug 2023
Verified review

2/10 Terrible

Juan Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Room was to hot and housekeeper kept turning AC from 18 to 26 didn’t sleep nights due to hot room it would take 3 hours to cool everything else was great
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 8 nights in Sep 2024
Verified review

6/10 Okay

Hugo

Liked: Staff & service

Need to get what I pay for.

Before booking the property, the front desk told me the pool was heated. It was not. Breakfast buffet has sadly gone downhill. The kids still enjoyed the buffet. One of the rooms was supposed to have 2 queen sized beds , but the beds wero only 2 double beds ,aking sleeping a bit croeded.
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Efrain

Disliked: Property conditions & facilities
Pool was always dirty. The filter was never working. I don’t think is check for Clorox leves
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno muy bien servido. El Director de Ventas del hotel me ayudó con un tema de horario para mi salida y fue muy amable. En general todo el personal del hotel tiene esa disposición para hacer sentir al huésped importante.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, fue buena experiencia reservar a través de Expedia. El hotel considero que es el mejor en la ciudad de Celaya, el baño tiene tina, el cuarto tiene cocineta, refrigerador, horno de microondas, la alberca está limpia, incluye desayuno
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joseph Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno es un área de oportunidad que pueden mejorar
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Rodolfo

Disliked: Staff & service
Mi molestia es por la falta de conocimiento de su personal en front desk, para temas fiscales, ya que no hicieron el posible intento de facturar mi estáncia, por haber pa te sdo a través de la aplicación de que EXPEDIA y por lo tanto ya no podré comprobar ese gasto y todo por un pésimo personal.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Oscar Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desde la llegado todo fue muy ameno, el desayuno perfecto y el trato del personal ni se diga
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
El menú estuvo rico y diferente los dos días que estuve en otros lugares te dan todos los días lo mismo
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hab limpia, muy comoda, suficiente estacionamiento abierto.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Iztaccíhuatl Álvarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno Fresco , variado y rico , personal muy amable , amplio estacionamiento y todo el hotel huele rico
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities
La habitación muy limpia y cómoda
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Bien equipada tienes lo necesario en la habitación
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para descansar. No pudimos utilizar la alberca, porque nos tocó demasiado aire. Pero las instalaciones magnificas, incluyendo el Gym. Al desayuno le falta un poquito mas, no estuvo wow.
Stayed 1 night in Feb 2026