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The Riverstone Hotel

2.5 star property

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Photo gallery for The Riverstone Hotel

Front of property
Combined shower/bathtub, hair dryer, towels
Combined shower/bathtub, hair dryer, towels

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
102 Drake St, I-57 Exit 10, Charleston, MO, 63834
  • Place, City of Miner Convention Center
    ‪12 min drive‬
  • Place, Central Park
    ‪16 min drive‬
  • Place, Sikeston Depot Museum
    ‪16 min drive‬
  • Airport, Cape Girardeau, MO (CGI-Cape Girardeau Municipal)
    ‪35 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Laptop workspace, blackout curtains, free cots/infant beds, free WiFi
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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.4 out of 5, 622 reviews
The price is €58
includes taxes & fees
3 Feb - 4 Feb
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About this property

The Riverstone Hotel

Hotel in Charleston with free parking
A business centre, a 24-hour front desk and camper van/bus/lorry parking are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a front desk safe and a vending machine.
The Riverstone Hotel offers 40 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 32-inch LCD televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit.

This Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at The Riverstone Hotel. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a vending machine
  • 9.7 miles (15.5 km) from Mississippi River and 22.7 miles (36.5 km) from Shawnee National Forest
  • Dogs welcome for a fee (restrictions apply)
WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly The Riverstone Hotel also features a vending machine, complimentary use of a nearby fitness facility, and a front desk safe. Self parking is free.

Smoking is allowed in designated areas at this Charleston hotel.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charleston Quality Inn
Quality Charleston
Quality Inn Charleston

The Riverstone Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 99 out of 408 reviews
Rating 8 - Good. 108 out of 408 reviews
Rating 6 - Okay. 93 out of 408 reviews
Rating 4 - Poor. 57 out of 408 reviews
Rating 2 - Terrible. 51 out of 408 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Glory

Business traveller
Disliked: Cleanliness
Microwave didn’t work, some stains on the bedding and bugs
Stayed 1 night in Oct 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ladydi

The only issue was the temperature display on the ac/heating unit went to E5 during the night and it was overly warm. I woke up because of this and was able to get the fan only running but it was still uncomfortable for me and I spent 5 hours tossing and turning with little sleep after that with a long drive ahead of me this morning. The room was cleaner than most for this price. Whomever with Choice Hotels decided that 2 half pillows per person was better for sleeping was definitely wrong, in my opinion 😕
Stayed 1 night in Oct 2025

4/10 Poor

kevin

Travelled with family
Disliked: Staff & service, room comfort
The breakfast could be beter but what made it so bad is no air and phone did not work. I am disabled so I had to use y walker to go complain but nothing was fixed. It was hot and I can’t sleep with it being hot.
Stayed 1 night in Oct 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service
This property was clean but need more maintenance outside and need updating
Stayed 1 night in Sep 2025

6/10 Okay

Mickey

Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Stayed 1 night in Aug 2025

2/10 Terrible

Debbi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Sean, Carol Stream

Stayed 1 night in Aug 2025

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and accommodating
Stayed 1 night in Aug 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay went well.
Stayed 1 night in Aug 2025

10/10 Excellent

IMTIAZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I consistently choose to stay there due to positive past encounters.
Stayed 1 night in Jul 2025

10/10 Excellent

Romel, Ashtabula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite
Stayed 2 nights in Jul 2025

10/10 Excellent

Gretchen

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient staff was assigned a ground floor room in a very quiet area. Great staff.
Stayed 1 night in Jul 2025

2/10 Terrible

Barry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stains on both bed’s comforters. Mattress was terrible. Wasn’t much in the area and we were tired. We took a chance. Can’t expect much for $60 a night, but a stain free comforter is a low bar. Drive to Mount Vernon or Memphis for more selection, like I wish I had.
Stayed 1 night in Jul 2025

10/10 Excellent

Conrado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was poor staff was on her personal phone the entire process wont stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Arlene

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Oldie but goodie

Stayed 1 night in Jun 2025

2/10 Terrible

Tony

Stayed 1 night in Jun 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was spacious and bed was comfortable, took a while to cool down but eventually did, enjoyed the in-room coffee.
Stayed 1 night in Jun 2025

6/10 Okay

Barbara

Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities
Very clean and nice room
Stayed 1 night in Jun 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed a night between my daughter’s dance rehearsal and recital. It served its purpose. The receptionist was pleasant. We slept well even with it being right by the interstate. The only issue was the air would not come on, I had to go back to receptionist for him to push a button in the lobby to turn the air on in the room. We didn’t have extra sheets for the pull out but there was no issue getting the extra sheet, blanket and pillows. Breakfast is limited.
Stayed 1 night in May 2025

10/10 Excellent

Carolyn, Lady Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating
Stayed 1 night in Jun 2025

6/10 Okay

Rebecca

Disliked: Cleanliness
Coverlet was dirty. Ice bucket had to be cleaned by us before we could use (obviously not cleaned in sometime).
Stayed 1 night in May 2025

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