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Wyndham Garden Cross Lanes Charleston

2.5 star property

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Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Restaurant
Suite, 2 Bedrooms, Non Smoking (Two-Bedroom) | In-room safe, desk, iron/ironing board, free cots/infant beds
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Breakfast included

Explore the area

View in a map
102 Racer Dr, Cross Lanes, WV, 25313
  • Place, Mardi Gras Casino
    ‪2 min drive‬
  • Place, West Virginia State University
    ‪3 min drive‬
  • Place, Shawnee Sports Complex
    ‪3 min drive‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom) | In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(86 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(75 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.2 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio

Mardi Gras Casino & Resort

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 1,525 reviews
The price is €104
includes taxes & fees
29 Sept - 30 Sept
Mardi Gras Casino & Resort

About this property

Wyndham Garden Cross Lanes Charleston

Hotel in Cross Lanes with free breakfast and fitness centre
Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Weekly housekeeping is available.
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with a safe and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Wyndham Garden Cross Lanes Charleston. During your stay, you'll be within walking distance of Regal Nitro. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from West Virginia Junior College-Charleston and a few minutes from Mardi Gras Casino
  • Dogs welcome for a fee (restrictions apply)
Wyndham Garden Cross Lanes Charleston offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Barbecue grills, a vending machine, and an arcade/games room are also featured at the business-friendly Wyndham Garden Cross Lanes Charleston. Free self parking is available.

Smoking is allowed in designated areas at this Cross Lanes hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.
Wyndham Garden Cross Lanes Charleston has a restaurant on site.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Wyndham Garden Cross Lanes Charleston Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 345 out of 1017 reviews
Rating 8 - Good. 244 out of 1017 reviews
Rating 6 - Okay. 171 out of 1017 reviews
Rating 4 - Poor. 135 out of 1017 reviews
Rating 2 - Terrible. 122 out of 1017 reviews

7.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Carrie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty! Mold! Smells of strong marijuana! Horrible condition. We left to find another hotel.
Stayed 1 night in Jun 2025

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was unkempt, all garden beds full of weeds 2-3 feet tall, no pool towels available. Charged an additional 50.00 upon arrival in case we caused damage like smoking. We don’t smoke! Room wasn’t very clean. Carpet in halls torn and dirty. Walls in room dinged and needed repair. If it hadn’t been a nonrefundable reservation, we would have cancelled and gone to a better location.
Stayed 1 night in Jun 2025

2/10 Terrible

Nichole

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond filthy, stains all over the carpets, horrible smells inside and outside of the room (mostly smoke and weed). No shower curtain, avoid at all costs.
Stayed 1 night in Jun 2025

6/10 Okay

mary

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and friendly. However the quality of the motel has gone down. Hopefully they do a big update on the facility.
Stayed 3 nights in Jun 2025

8/10 Good

joe

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Tiffany

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If I could give zero stars, I would. This hotel is nothing like what’s advertised. It is, without question, the most disgusting place I’ve ever stepped foot in. Check-in was fine—quick and easy, friendly. Everything went downhill fast. As soon as we entered our section of the building, the smell hit us and never left. It’s embedded in my nose at this point. The carpets are filthy, the wallpaper is peeling, an exit sign is hanging out of the ceiling, and there are mold and water stains all over the floors and ceilings. Our room smelled just as bad. The electrical outlet and light switch were falling out of the wall. The shower was nasty, and the bathroom was barely big enough to stand in. The outdoor pool? Drained. The whole area was overgrown and filled with debris—unusable. The indoor pool was no better: cracked and broken tiles on the stairs, tile from the side of the pool lying at the bottom, and clumps of hair floating around. The pool door doesn’t even shut—it’s completely misaligned, leaving a visible gap. Same with the exterior hall door: no lock. Even our room door didn’t close properly on its own. We checked out shortly after arriving, and the same front desk worker who had greeted us smiling earlier wouldn’t even look at me. She had an unpleasant attitude and didn’t ask what was wrong. Refunded check-in fee but not room bc I used Expedia. This hotel is unsafe, unsanitary, and nothing like advertised. Do not stay here.
Stayed 1 night in Jun 2025

2/10 Terrible

Rebecca

Stayed 1 night in Jun 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people
Stayed 1 night in Jun 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in May 2025

10/10 Excellent

cindy

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Good service!!
Stayed 1 night in Jun 2025

8/10 Good

Linda

Travelled with family
Liked: Staff & service, room comfort
Nice hotel. Lobby pool and front of hotel nice. Rooms are comfy but a little outdated.
Stayed 3 nights in Jun 2025

4/10 Poor

Sarah

Disliked: Cleanliness, property conditions & facilities
Our bathroom was absolutely filthy. There was hair everywhere and there was a brown sticky substance all over the bathroom door.
Stayed 1 night in Jun 2025

2/10 Terrible

Shane

Travelled with family
Disliked: Amenities, property conditions & facilities
The past 2 times I have been here the staff member in the morning is super rude. The first time I stayed she was yelling at kids that accidentally over filled the waffle maker. The second time she refused me my breakfast to go because I had socks on and not shoes. I’ve stayed here 6-8 times a year for the past 8-10 years and this was my last because I can’t with her. To add on to this the a lady slipped on the pool steps because it’s not maintained and cut her foot on a piece of broken tile and was bleeding everywhere. Sad how this place went from being great to now they don’t care and don’t maintain the property. Do not stay here.
Stayed 1 night in Jun 2025

10/10 Excellent

Cortni

Stayed 2 nights in May 2025

8/10 Good

Carol Lynn

Liked: Staff & service
We come for the pool frequently
Stayed 1 night in May 2025

4/10 Poor

Bridget

Stayed 1 night in May 2025

4/10 Poor

April

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Downhill

The room was dirty, looked as if it hadnt been vacuumed or mopped in days. Bathroom was very dirty, black stuff in the sink, tub and floor. Back of toilet hadnt been cleaned and had dirt and pubic hair on it. The heat/air conditioner was filthy had several dead bugs and dirt in the part that puts out the air. Mold on one of the walls and floor in the room. I have several pics but it wont let me upload them.
Stayed 1 night in May 2025

4/10 Poor

Chaz

Stayed 3 nights in May 2025

10/10 Excellent

Marshall

Stayed 2 nights in May 2025

10/10 Excellent

Marshall

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Cheryl

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room smelled like wet dog….shower curtain was broken and everything felt damp….will not stay here again
Stayed 1 night in May 2025

8/10 Good

Doug

Travelled with family
Disliked: Cleanliness

Not as good as it first looked

The room had a smell like a sweaty person. We were so tired we didn’t even bother to complain. The pool looked very pretty until you got in it and noticed a lot of details of it dirty. Then they charge me an extra $10 and didn’t say why on my bill Later on.
Stayed 1 night in May 2025

8/10 Good

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025