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Comfort Suites Concord Mills

2.5 star property

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Photo gallery for Comfort Suites Concord Mills

1 bedroom, in-room safe, desk, laptop workspace
Two figures stand in a serene landscaped area, surrounded by decorative foliage and a small tree.
Enjoy a convenient breakfast at this hotel room's self-service food station, featuring a selection of cereals, pastries, and donuts.
Exterior
Relax in a welcoming space with two armchairs, a floor lamp, and potted plants.

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
7800 Gateway Lane NW, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Concord Mills
    ‪12 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(27 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

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Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Sleep Inn & Suites at Concord Mills

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (1022)
The price is €89
for 1 room
includes taxes & fees
6 Aug - 7 Aug
Sleep Inn & Suites at Concord Mills

About this property

Comfort Suites Concord Mills

Hotel with free breakfast, near Concord Mills
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Comfort Suites Concord Mills offers 84 accommodations with a safe and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Concord Mills. During your stay, you'll be within walking distance of Concord Mills. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, convenience store and laundry facilities
  • On-site recreation includes a gym
  • Just a 4-minute drive from Charlotte Motor Speedway and a few minutes from Concord Mills
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Comfort Suites Concord Mills also features a fitness centre, a garden, and coffee/tea in common area. Self parking is free.

This Concord hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 16 June 2025 to 30 October 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Concord
Comfort Suites Hotel Concord
Comfort Inn Concord Hotel Concord
Concord Comfort Inn
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills
Concord Comfort Suites
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills Concord
Comfort Suites Concord Mills Hotel Concord

Comfort Suites Concord Mills Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 505 out of 1004 reviews
Rating 8 - Good. 296 out of 1004 reviews
Rating 6 - Okay. 110 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service

Had a birthday party for my 13yr old daughter. I can’t remember the guys name at the front desk…Mark maybe, but he was awesome! Very helpful and accommodating!
Stayed 1 night in Jan 2025

10/10 Excellent

jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff great stay.
Stayed 2 nights in Apr 2025

6/10 Okay

LaTonya

Travelled with family
Stayed 2 nights in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Big and spacious rooms. Very clean
Stayed 2 nights in Apr 2025

2/10 Terrible

XUEYUN

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I booked Comfort Suites for a trip to Charlotte and the room has stains all over the place. The toilet got clogged so they need to fix their plumbing. The staff were RUDE and were getting mad when I accidentally spilled some cereal at breakfast. If your looking for a hotel around Charlotte or Concord DO NOT BOOK COMFORT SUITES I WOULD NOT RECOMMEND TO ANYONE AND WOULD GIVE IT 0 STARS IF I COULD!!!!!!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Sheri L

Liked: Cleanliness, staff & service, amenities
The property was very clean. In my room furniture was old and needed repairs. But everything was clean and staff very polite.
Stayed 1 night in Apr 2025

8/10 Good

RHYNECOR

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice room only issue was with the toilet and having to plug it.
Stayed 2 nights in Apr 2025

8/10 Good

Janie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2025

4/10 Poor

Randall

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Desperately needs to be renovated, everything seems worn except the mattresses, which were fine. The walls are paper thin and you can hear doors slamming all night, people talking in the hallways, lots of traffic noise and there was an alarm that went off from 5:15am-6:15am every 10 minutes. Even with a sound machine it is hard to sleep without being woken up. Stains on the curtains, ceiling, carpet, lots of scratches on the walls, doors, furniture. Sofa was worn out and curtains don't close completely, so light constantly comes through. I would not recommend this hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Jermique

Travelled with partner
Liked: Staff & service
The hotel is definitely located in the heart of everything. The hotel staff were friendly. The room was average and a little dated. The sofa/ pull out bed was very uncomfortable to sit on. The TV in the bedroom only turned one direction. You had to push the knob to the right instead of the left for hot water at the sink outside of the bathroom. It was weird that the fan in the bathroom was controlled by the shower and not the light switch. Upon arrival, the trash can under the "kitchen" had not been emptied. There was trash everywhere in the cabinet. The frying desk did apologize and rectified the issue.
Stayed 2 nights in Apr 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Myra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Byron

Stayed 1 night in Mar 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great weekend

We only stayed for one night, the room was nice and clean, and we slept well. Nice breakfast and check-out was fast.
Stayed 1 night in Mar 2025

4/10 Poor

bradley

Stayed 1 night in Mar 2025

6/10 Okay

Berenice

Liked: Staff & service
Disliked: Property conditions & facilities
The overall experience I had here was alright, the pool was closed which was bad to hear. The rooms were decent but I located a bug near the window which we had to take out. Breakfast was good on both mornings of our stay. I would give this hotel experience a 7.5/10 and could recommend this hotel to someone.
Stayed 2 nights in Mar 2025

6/10 Okay

David

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Feb 2025

2/10 Terrible

Jonathan

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far the most disgusting hotel I have ever seen with my own eyes. It was totally misrepresented on line. We check in with multiple rooms and immediately checked back out. All of the rooms were filthy. I'm an ourdoorsman and dirt doesn't scare me. I'm the guy who find a hair in his burger, pulls it out, and continues eating it without a second thought. Yes I'm that guy. But this place will gag a maggot!
Stayed 1 night in Mar 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom light blew out had to switch rooms as soon as we got there and unpacked
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2025

2/10 Terrible

Jessie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the area for all it has to offer but this hotel is one of many in the area so if I were you I would pick a different one. Check in was easy but the room was old and not very clean. There were stains on the floor and the curtains. The toilet didn’t flush when my daughter used it and the manager made my husband plunge it himself!!! Unfortunately not choosing choice hotels in the future
Stayed 1 night in Mar 2025

8/10 Good

Chris

Stayed 2 nights in Mar 2025