Concord Suites

2.5 star property

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Photo gallery for Concord Suites

In-room safe, desk, laptop workspace, blackout curtains
Fitness facility
Lobby
Lobby
Property grounds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
7800 Gateway Lane NW, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Place, Concord Mills
    ‪12 min walk‬
  • Place, SEA LIFE Charlotte-Concord Aquarium
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

Studio Suite, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

  • Sleeps 4
  • 1 Single Bed

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • Sleeps 4
  • 1 Single Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

Premium Suite

  • Sleeps 2
  • 1 Single Bed

Standard Suite

  • Sleeps 2
  • 1 Single Bed

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

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About this property

Concord Suites

Hotel with free breakfast, near Great Wolf Lodge Water Park
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Concord Suites offers 84 accommodations with a safe and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Concord hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Concord Suites. During your stay, you'll be within walking distance of Great Wolf Lodge Water Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Amenities include a 24-hour business centre, convenience store and laundry facilities
  • On-site recreation includes a gym
  • 15 minutes by foot from Great Wolf Lodge Water Park and a 3-minute drive from Concord Mills
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Concord Suites also features a fitness centre, a garden, and coffee/tea in common area. Self parking is free.

This Concord hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Concord
Comfort Suites Hotel Concord
Comfort Inn Concord Hotel Concord
Concord Comfort Inn
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills
Concord Comfort Suites
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills Concord
Comfort Suites Concord Mills Hotel Concord

Concord Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 506 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Odette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mall nearbym
Stayed 3 nights in Oct 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, room comfort
This hotel would have received five stars if it had not been in renovation. It is being converted to a Staybridge and I will certainly return. Manager is delightful and place is very clean. Great room fr the money
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms and hotel were in poor condition. The cleaning staff seemed to do a good job but the shower had mildew all over it and grout cracked, etc.
Stayed 3 nights in Oct 2025

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is really old and it showed. It was also undergoing major construction so there was debris, flooring, and dirt/dust everywhere. I still had to pay full price ($780 for four nights!) and was not given any warning about the renovations. The stairwells had no flooring and one of the elevators only had insulation for walls. It was ridiculous. My room had no lightbulb in the entrance and one of the lamps did not work at all. The ceiling had peeling paint and the window shades were dirty and partially broken. I also did not feel safe, a woman by herself, with all of the workers coming in and out. I can say the staff was nice though. I'm sure the hotel will be nice once the renovations are complete but save your my money for now and go somewhere else.
Stayed 4 nights in Oct 2025

10/10 Excellent

Leyda

Stayed 1 night in Oct 2025

6/10 Okay

Glendon

Stayed 1 night in Sep 2025

10/10 Excellent

steven

Stayed 1 night in Oct 2025

10/10 Excellent

Hari Kishan

Stayed 1 night in Sep 2025

6/10 Okay

Payton

Stayed 2 nights in Sep 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was near lots of food. The hotel was under construction, so it was kind of noisy. The windows are very thin. You can hear things that are going on outside as you’re trying to sleep overall, the upgrades to the rooms were very nice. We enjoyed our stay while we were there.
Stayed 4 nights in Oct 2025

8/10 Good

Polo

Stayed 1 night in Sep 2025

6/10 Okay

Gerry

Travelled with family
Liked: Staff & service
Hotel is being repaired. It will be nice but is just okay right now. It was clean though.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location but facility needs updating. Very good breakfast.
Stayed 1 night in Sep 2025

8/10 Good

Logan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed overnight on the way home to Augusta. Fit our needs perfectly. 2 queens and a pull out couch. Breakfast was also really convenient before hitting the road. Easy late check in. They’re undergoing renovations which I’m sure will improve quality and overall cleanliness, but we had zero issues.
Stayed 1 night in Sep 2025

2/10 Terrible

SIOBHAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches in the room broken fold out couch no parking under construction severely overpriced.
Stayed 1 night in Sep 2025

8/10 Good

Marguerite

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved room setup…nice to have separate lounging area. Even though hotel was being remodeled, everything was clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean but the lighting in the bedroom and bathroom areas are poor and inadequate.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marc Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Sep 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service

Renovations in progress

Parking crowded in front but spots available. Air conditioning either cold or hot even runs when temperature turned up high. Beds comfortable. Microwave not clean. Needs updating but I think they are working g on that now. Breakfast was decent. Staff friendly. If it weren’t so expensive I would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Antonio

Liked: Amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

8/10 Good

Carletta

Liked: Amenities, property conditions & facilities
Affordable
Stayed 2 nights in Aug 2025