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Quality Inn & Suites University Area

2.5 star property

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Photo gallery for Quality Inn & Suites University Area

Lobby
Lobby sitting area
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
5301 Equipment Drive, Charlotte, NC, 28262
  • University of North Carolina at Charlotte
    ‪6 min drive‬
  • Spectrum Center
    ‪9 min drive‬
  • Bank of America Stadium
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Nonsmoking

In-room safe, desk, laptop workspace, blackout curtains

2 Queen Beds, Nonsmoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites University Area

Hotel in Charlotte with free breakfast and 24-hour fitness centre
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Quality Inn & Suites University Area offers 100 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and video game consoles. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites University Area. During your stay, you'll be close to University of North Carolina at Charlotte. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from University of North Carolina at Charlotte and 8 minutes from Bank of America Stadium
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1275 square feet (118 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at Quality Inn & Suites University Area. Self parking is free.

Smoking is allowed in designated areas at this Charlotte hotel.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM.
Quality Inn & Suites University Area has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (1,275 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunset Inn Charlotte
Sunset Charlotte
Quality Inn Charlotte
Quality Charlotte
Quality Inn & Suites University Area Hotel
Quality Inn & Suites University Area Charlotte
Quality Inn & Suites University Area Hotel Charlotte

Quality Inn & Suites University Area Reviews

Reviews

6.6
Rating 10 - Excellent. 126 out of 507 reviews
Rating 8 - Good. 130 out of 507 reviews
Rating 6 - Okay. 80 out of 507 reviews
Rating 4 - Poor. 65 out of 507 reviews
Rating 2 - Terrible. 106 out of 507 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Amanda

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Alicia

Travelled with partner
Disliked: Staff & service, amenities
Stayed 1 night in Feb 2025

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Phone doesn’t work, broken lamp,broken towel rack, toilet paper holder pulled out of wal, broken suitcase stand. Brutal plus I was charged 2/3rds more than the previous night at a quality inn. Need to change their name, will never stay in one again!l
Stayed 1 night in Feb 2025

10/10 Excellent

Chevese

Stayed 1 night in Nov 2024

6/10 Okay

Stunna

Business traveller
Disliked: Cleanliness, staff & service
The first room I was put in the heat wasn’t working.
Stayed 2 nights in Feb 2025

4/10 Poor

stella

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

ray

Liked: Cleanliness, staff & service, room comfort
First room the toilet did not work,second room key card would not open door.Third room ok.
Stayed 1 night in Jan 2025

6/10 Okay

JOEL thomas

Travelled with partner
Liked: Cleanliness
The hotel is back on a side street. There’s a lot of homeless on the Main Street. Kind of felt unsafe. The room was clean but needed some repairs like bolt was out of the toilet seat, so it moved from side to side. For a layover stuff I would do it again, but my friends advice is spend $20 more and you’ll be happy and I would probably say that about this hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Darryl

Stayed 1 night in Jan 2025

10/10 Excellent

Rufus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always pleasant
Stayed 1 night in Jan 2025

4/10 Poor

Sarahjane

Staffbarely looked at you when checking in, bed was lumpy and noisy, pillows were well past due date and tv didn’t work
Stayed 1 night in Dec 2024

10/10 Excellent

Kym

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a place for a night and was terrified after reading reviews on a dozen hotels. This property was in a good area, right next to the interstate. My room was huge and clean. Bed slept great, the 1 staff member I encountered was nice and helpful. I don't require a lot as a traveler, and this fit my needs perfectly. I was very happy with the cleanliness of the room and property. Would definitely stay again.
Stayed 1 night in Dec 2024

4/10 Poor

Lisa

Travelled with partner
Disliked: Staff & service, amenities
This hotel is not worth the price. The bed was on a cheap frame that made noise with every move and the AC/heat has no "stay on" setting to drown out traffic and guest noise.
Stayed 1 night in Dec 2024

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple broken lamps in 1 room , coffee but nothing to make the coffee, tv remote with no batteries, no shampoo or conditioner in the provided containers.
Stayed 1 night in Dec 2024

6/10 Okay

Melissa

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was clean. The staff unfriendly and unwelcoming. Breakfast was paltry. One ice machine for the entire hotel and inconveniently located. We stayed during the winter, there was a light bed covering and no blanket. Did not give me a receipt. Will not return.
Stayed 1 night in Dec 2024

8/10 Good

Chevese

Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and safe!
Stayed 1 night in Dec 2024

4/10 Poor

Katrina

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff is very unfriendly. I did not get the room that I booked and paid for. They were not trying to be accommodating at all. Rome was clean and suitable.
Stayed 1 night in Dec 2024

2/10 Terrible

Idina

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely nothing
Stayed 2 nights in Dec 2024

10/10 Excellent

Goce

Stayed 1 night in Nov 2024

8/10 Good

Chickaya

Good day, I’m very dismayed and disappointed that the hotel is currently holding US$100.00 and hasn’t released my funds back onto my card. I’m requesting for my funds to be returned asap. I’ve heard of hotels keeping a card on file in the event it’s needed but this lady held my funds and told me it’ll be returned to my card the following day. It’s been an entire week and my funds is still on hold. They held more money than what I paid for the room. I’m very disappointed and wish this matter to be resolved asap.
Stayed 1 night in Nov 2024

2/10 Terrible

Sandra

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled like cigarettes and marijuana. Kids running up and down hallways after midnight. Parents beating their kids leaving them screaming at midnight! The bathroom had broken toilet paper holder and broken toilet seat!
Stayed 1 night in Nov 2024

2/10 Terrible

George

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Just don't. Pick literally any other place. Park in any random parking lot and sleep the night off instead. Bad area, poorly taken care of. Not sure I felt any safer inside the room with a single chain lock (outside door) than I did outside. $100 security deposit hold and an additional $400 hold? Wild. Not as advertised at all. Would rate 0 if given the chance.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The person that checked me in was nice and courteous. The room was not good. There was stains on the lamps and walls. The entrance door had a few small holes where you could see sunlight coming through. Sheets needed to be changed. And something that I really hate along with the uncleanliness is bugs! There was roaches! I will never be staying there again nor would I recommend it to anyone!
Stayed 1 night in Nov 2024

8/10 Good

Abiola

Stayed 2 nights in Oct 2024