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Extended Stay America Select Suites - Charlotte - Northlake

2.5 star property

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Photo gallery for Extended Stay America Select Suites - Charlotte - Northlake

Exterior
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets
Lobby
Lobby
Fitness facility

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
9420 Statesville Road, Charlotte, NC, 28269
  • Place, Northlake Mall
    ‪17 min walk‬
  • Place, University of North Carolina at Charlotte
    ‪11 min drive‬
  • Place, Concord Mills
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Suburban Studios near University of North Carolina-Charlotte

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
2.8 out of 5, 313 reviews
The price is €55
includes taxes & fees
1 Oct - 2 Oct
Suburban Studios near University of North Carolina-Charlotte

About this property

Extended Stay America Select Suites - Charlotte - Northlake

Suburban hotel in Charlotte with free parking
Along with laundry facilities, this hotel has express check-out and free self-parking. WiFi in public areas is free. Other amenities include a vending machine. Private bathrooms are not en suite and housekeeping is available on request.
Extended Stay America Select Suites - Charlotte - Northlake offers 123 accommodations. This accommodation offers separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Rooms have detached private bathrooms. Bathrooms include a combined bath/shower unit.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Extended Stay America Select Suites - Charlotte - Northlake, you'll be within walking distance of Northlake Mall. Features include free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • Just a 2-minute drive from Northlake Mall and 10 minutes from University of North Carolina at Charlotte
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Extended Stay America Select Suites - Charlotte - Northlake, you'll find a vending machine, laundry facilities, and express check-out. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Charlotte hotel.

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
The front desk at this property is open daily from 5:30 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

WoodSpring Suites Charlotte Northlake Aparthotel
WoodSpring Suites Northlake Aparthotel
WoodSpring Suites Northlake
WoodSpring Suites Charlotte Northlake
Extended Stay America Suites Charlotte Northlake

Reviews

Extended Stay America Select Suites - Charlotte - Northlake Reviews

6.6

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 106 out of 295 reviews
Rating 8 - Good. 40 out of 295 reviews
Rating 6 - Okay. 45 out of 295 reviews
Rating 4 - Poor. 34 out of 295 reviews
Rating 2 - Terrible. 70 out of 295 reviews

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Paid extra for sheets everyday and never once got them. Also no WiFi and barely any tv channels was not the best was not happy but made do. People next to my were up all ight blaring music and for a smoke free place everything smelt like weed
Stayed 3 nights in May 2025

10/10 Excellent

Latavia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Latavia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Customer service is good
Stayed 1 night in Jun 2025

10/10 Excellent

Latavia

Stayed 1 night in Jun 2025

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and run down. Sink in room didn’t drain. Floor hasn’t been swept or mopped in room.
Stayed 1 night in Jun 2025

10/10 Excellent

Latavia

Stayed 1 night in Jun 2025

2/10 Terrible

Latavia

Stayed 1 night in May 2025

10/10 Excellent

Latavia

Stayed 1 night in May 2025

10/10 Excellent

Latavia

Stayed 1 night in May 2025

2/10 Terrible

Latavia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Latavia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They don’t have no breakfast no coffee no snacks they don’t offer us towels. We have to pay for them and they don’t offer us new bedsheets. We have to wash them horrible horrible hotel I would not stay here and they run out of toilet paper every couple of days
Stayed 1 night in May 2025

2/10 Terrible

Barbara

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't have no. Cups in the room didn't have enough towels.The Bear was too hard.You just was terrible
Stayed 1 night in May 2025

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Extended Stay America has decided to add and or increase the pricing for basic amenities (additional towels, sheets and toilet paper) as well as take away certain things you expect to find in a hotel (ie and iron and ironing board). There is no grab and go breakfast AS ADVERTISED on all of the hotel sites, yet THE PRICES REMAIN THE SAME OR IN SOME CASES HAVE INCREASED. Extended Stay America should honestly remember the times in which we are currently living and either decrease your pricing or stop the nonsensical charging for basic items. Don’t put your employees, who don’t get paid enough as is, in a position to “nickel and dime” guests.
Stayed 1 night in May 2025

4/10 Poor

Catherine Mariko

Stayed 11 nights in Apr 2025

10/10 Excellent

Latavia

Stayed 2 nights in May 2025

2/10 Terrible

Eva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday ruined

First room I went into was dirty and the bathroom was dirty as well and disgusting when I went downstairs immediately after walking in and letting them know about the conditions of my room I was told that I needed to wait an additional 45 minutes after just waiting 45 minutes to check in because none of the rooms are clean I got accidentally apparently checked into a dirty room and when I was given my new room, it was with an attitude and I was asked would I like my money back and not be serviced because I asked is there a way that we could speed up the process instead of me having to wait another hour for a room because it was my birthday and I had to work and I was already running late. Then the key they gave me didn’t work so I wasn’t able to get into my room until 10 o’clock at night.
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Stayed 2 nights in May 2025

8/10 Good

Nicole

Travelled with family
My stay was okay, however 3hours after having my id verified (which was fine) a newly registered guest was
Stayed 1 night in May 2025

6/10 Okay

Anthony

Stayed 3 nights in Apr 2025

2/10 Terrible

Latavia

Stayed 1 night in Apr 2025

2/10 Terrible

Latavia

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Just terrible
Stayed 2 nights in May 2025

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager Joanna is rude. Rooms smell like marijuana
Stayed 2 nights in Apr 2025

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check your attitude!

The staff is friendly however the manager Joanna is rude! There was some confusion about when my 13 year old and I were supposed to checkout or extend our stay. I thought it was Friday and went to work as usual and extended the stay. The next thing I know, my 13 year old is frantically texting me because he’s scared that our belongings are going to be put out of the hotel and destroyed by the rain. AND WE HAD A RESERVATION!!!
Stayed 1 night in May 2025