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Mercure Chartres Est

4.0 star property

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Photo gallery for Mercure Chartres Est

Daily buffet breakfast for a fee
Premium bedding, desk, laptop workspace, soundproofing
Rooftop terrace
Bar (on property)
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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24 Avenue Gustave Eiffel, Chartres, Eure-et-Loir, 28000
  • Place, Karting de Chartres
    ‪3 min walk‬
  • Place, La Tanière - Zoo refuge
    ‪12 min walk‬
  • Place, Illiade Exhibitions Center
    ‪4 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Premium bedding, desk, laptop workspace, soundproofing

Classic Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | Premium bedding, desk, laptop workspace, soundproofing

Classic Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Premium bedding, desk, laptop workspace, soundproofing

Junior Suite, 1 Double Bed

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 King Bed with Sofa bed

Privilege, Room, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, soundproofing

Privilege, Room, 1 King Bed with Sofa bed

  • 15 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Mercure Chartres Est

A restaurant, a bar/lounge and a conference centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and 24-hour room service. Change of towels is available on request
Mercure Chartres Est offers 77 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

During your stay at Mercure Chartres Est, you're just a quick walk from Karting de Chartres. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy French cuisine while dining at Le Fragrance
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 4-minute walk from Karting de Chartres and a 3-minute drive from Illiade Exhibitions Center
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1604 square feet (149 square metres) and includes a conference centre. A terrace, an arcade/games room, and multilingual staff are also featured at the business-friendly Mercure Chartres Est. Limited free parking is available on a first-come, first-served basis.

This 4-star Chartres hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Le Fragrance – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
On-site venue No. 2 – This café only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 19.50 for adults and EUR 9.75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Le Fragrance

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (1,604 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (58 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 December to 01 January:
  • Dining venue
The following facilities are closed on Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.5 for adults and from EUR 9.75 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 AM
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Kyriad Chartres
Kyriad Hotel Chartres
Chartres Kyriad Hotel
Kyriad Chartres Hotel
Chartres Kyriad Hotel
Kyriad Chartres Hotel
Kyriad Chartres Chartres
Kyriad Chartres Hotel Chartres

Mercure Chartres Est Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 354 out of 893 reviews
Rating 8 - Good. 414 out of 893 reviews
Rating 6 - Okay. 84 out of 893 reviews
Rating 4 - Poor. 29 out of 893 reviews
Rating 2 - Terrible. 12 out of 893 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities
Great hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mairi

Liked: Cleanliness, staff & service, amenities
Friendly helpful staff, very comfortable, clean room, bathroom and bed.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Dirk

Liked: Cleanliness, staff & service
We come here every year for a competition, good, clean rooms, working airco and a reasonable price Friendly staff, good breakfast with quit rooms
Stayed 13 nights in Aug 2025
Verified

8/10 Good

Herve

Liked: Cleanliness, staff & service, amenities
Good as this hotel is new But mandatory to pay at the beginning instead of end of stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mairi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good helpful, professional staff. Clean, comfortable room, good shower and plenty of hot water. Good wi-fi.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Colin

Liked: Staff & service, property conditions & facilities
A warm welcome when we arrived and we were well looked after by the staff.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
´
Stayed 1 night in Nov 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good size room friendly and helpful stall good food and wine
Stayed 1 night in Jun 2022
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice. The place is a little tired. Fine for a night.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Woodrow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent spot for overnight stay in Chartres.

Hotel looked new and fresh. Room was comfortable, clean, and larger than older hotels. Staff were friendly, especially those in dining room. Dinner and breakfast were very good.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Alistair

Excellent

Excellent
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Felice

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient. The gentleman at the front desk as friendly and helpful. The beds and room were nice. We were happy we chose them!
Stayed 1 night in Mar 2023
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
xxxx
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mrs M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New restaurant

We stay because it’s convenient when we’re on business. The restaurant has been upgraded and it is much better, nice and bright
Stayed 1 night in Mar 2024
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typica Kyriad. Room is well priced, meals overpriced, but good.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Mairi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very reasonably priced comfortable hotel

We always stay at the Kyriad, Rue Gustafe Eiffel, Chartres as a half way point to our destination. It’s convenient for the N154. The rooms and bathrooms are always clean, the beds are comfortable and the showers are good. We usually have breakfast which is buffet style offering a good selection of food, freshly squeezed orange juice and excellent coffee.
Stayed 1 night in Jun 2022
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On way home from Spain, just a stop. But good value and clean. Disappointed the restaurant wasn’t open Friday/Saturday as there is not much within walking distance.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited food offered in restaurant and strange not to have a bedside cabinet. Staff were superb helping us with a problem while there.
Stayed 1 night in May 2024
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
We knew the restaurant was closed at the weekend but had hoped to find a meal within walking distance. We should have looked at Google maps - the hotel is a long way out of town so you have to drive to find a restaurant.
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A couple of minor negatives but a great stay overa

Overnight stay en-route. Room immaculate with brilliant bathroom and powerful shower.Tesla EV chargers in car park. AC had failed but room not uncomforably warm
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great budget hotel

British couple. Mostly enjoyed the stay. Reception was bilingual, restaurant server was not but did their bestz Book your table early if you want to eat here, they had run out of a few things by the time we sat down to eat. The room was incredibly quiet with thick blackout curtains. We were disappointed with the air conditioning, which didnt cool the room well at all
Stayed 1 night in May 2024
Verified

8/10 Good

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, comfortable bed, good restaurant. BUT BEWARE! The restaurant is NOT OPEN on Saturday and Sunday nights - which is never mentioned on the web page. If you are planning to show up on those nights and eat, there is no possibility except to travel into town or get a burger at a very loud go cart place nextdoor.
Stayed 1 night in May 2024
Verified

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was OK. Restaurant was very good. The elevator, however was out of order. We are older people, and they put us on the top floor - 3 flights of stairs. I understand these things happen, but it was quite disappointing.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Mairi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very clean comfortable hotel

We booked an overnight stay. We’ve visited the Kyriad many times on our way through France and always find the rooms to be clean and comfortable, but our air conditioning unit did not seem to work, so we were too hot during the night. The bathroom was also very clean but our sink had a crack in it. The shower was good and the water nice and hot. The staff were extremely polite and friendly. We dined in the restaurant. The waiter was excellent and very attentive. The meal was very good. It’s a pity that the restaurant is not open at the weekend.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Alan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Overpriced for what I paid. Standard room was in need of refurbishment. Shower door needed attention and mould on sealant
Stayed 1 night in Jun 2023