Aparthotel

Résidence- Aiga resort thermal & spa

4.0 star property

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Photo gallery for Résidence- Aiga resort thermal & spa

Hot tub, steam room, hot springs/mineral springs, Turkish bath/hammam
Hot tub, steam room, hot springs/mineral springs, Turkish bath/hammam
Hot tub, steam room, hot springs/mineral springs, Turkish bath/hammam
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Spa
  • Outdoor space

Explore the area

View in a map
9A Avenue du Général de Gaulle, Chatel-Guyon, 63140
  • Place, Parc Thermal
    ‪3 min walk‬
  • Place, Casino de Châtel-Guyon
    ‪5 min walk‬
  • Place, Vulcania
    ‪29 min drive‬
  • Airport, Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪22 min drive‬

Room options

Studio

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Apartment, 1 Bedroom

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Superior Apartment, 1 Bedroom

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Résidence- Aiga resort thermal & spa

A full-service spa, a restaurant and a bar/lounge are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking and laundry facilities. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as an electric kettle and a dining table. Housekeeping is available on request.
Résidence- Aiga resort thermal & spa offers 90 accommodations with complimentary bathrobes and a hairdryer. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

This Chatel-Guyon aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
During your stay at Résidence- Aiga resort thermal & spa, you're just a quick walk from Parc Thermal. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. Built in 2020, this upmarket aparthotel has 90 apartments over 5 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Enjoy a bite to eat at Aiga Restaurant, a theme restaurant that serves French cuisine
  • Breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages, body scrubs or mud baths at the spa
  • Amenities include a gift shop, laundry facilities and multilingual staff
  • Just a 3-minute walk from Parc Thermal and 4 minutes on foot from Casino de Châtel-Guyon
Résidence- Aiga resort thermal & spa offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and gift shops/newsstands are also featured at Résidence- Aiga resort thermal & spa. For a fee, parking is available.

This 4-star Chatel-Guyon aparthotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 6:30 AM to 10:00 AM.
Aiga Restaurant – This theme restaurant specialises in French cuisine and serves breakfast, lunch and dinner.

Property amenities

Pool/Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Full-service spa
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Mud bath
  • Steam room
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 8 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Restaurants on site

  • Aiga Restaurant

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Gift shop/newsstand
  • Housekeeping (on request) (for a fee)
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff

Location highlights

  • In an entertainment district
  • In the city centre

Things to do

  • Fishing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain climbing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 5 floors
  • 90 units
  • Art Deco architecture
  • Banquet hall
  • Built in 2020
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 10 December and 28 March.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 250 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.32 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 15 for adults and from EUR 8 for children
  • Uncovered self-parking fee: EUR 8 per day
  • Housekeeping fee: EUR 15 per day; may vary based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Aïga Resort Thermal
Aiga Thermal & Chatel Guyon
Résidence- Aiga resort thermal & spa Aparthotel
Résidence- Aiga resort thermal & spa Chatel-Guyon
Résidence- Aiga resort thermal & spa Aparthotel Chatel-Guyon

Résidence- Aiga resort thermal & spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 83 reviews
Rating 8 - Good. 24 out of 83 reviews
Rating 6 - Okay. 10 out of 83 reviews
Rating 4 - Poor. 3 out of 83 reviews
Rating 2 - Terrible. 3 out of 83 reviews

9.6/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Phillip

Liked: Cleanliness, room comfort, communication

Great value spa hotel with good tourism nearby

Very nice, modern spa hotel with good sized rooms that are well equipped like a mini apartment, with kettle, coffee maker, toaster, fridge, dishwasher. It is reasonably priced for what you get and being a resident gives a discount for using the thermal spa facilities. I particularly enjoyed the hammam.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
What a wonderful place. The apartment was clean and airy with a balcony to enjoy having a meal,glass of wine or coffee. Everything you need in the kitchenette apart from a frying pan and or a saucepan(just a huge cooking pot). Only down side is there isn't any Aircon in the room so it's very hard to sleep in the night- the mobile fan just moves the warm air around. Spa is wonderful!!! Our favourite place across our trip in Spain and France. Would visit again.
Stayed 1 night in Jun 2024
Verified

8/10 Good

François

Liked: Cleanliness, room comfort, communication

Sejour agréable

Sejour etape 1 nuit. Chambre propre. Personnel accueillant.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, room comfort, communication
Chambre propre Kitchenette très pratique
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Christophe

Liked: Cleanliness, room comfort
Bâtiment construit en 2020 dans un style art déco extérieurement. Il y a énormément de vouloirs et de portes à s'y perdre. Studio au lit confortable. Salle de bain avec 2 serviettes par personne un peignoir de faible qualité. Pas de mouchoirs. Une télé de taille moyenne. Pas voilage à la fenêtre juste des rideaux. Donc on nous voit de loin. C'est neuf mais construit sans climatisation. Quelle idée !! SPA aux couleurs sombres que je n'ai pas trouvé tres zen. Il est tres grand. Plutot cher d'accès pour le très peu d'activité proposées bassin et hammam. Parking à 8€. Beau petit déjeuner.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bérengère

Liked: Cleanliness, room comfort, communication

Magnifique

Très bon établissement calme, le personnel est gentil ! Le coin spa est agréable et magnifique On reviendra !
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Agnes

Liked: Cleanliness, room comfort, communication

Très bien

Tout était très bien
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Jean-Michel Louis-Albert

Liked: Cleanliness, room comfort, communication

Séjour familial

Petit déjeuner était très bien. Le personnel très agréable. Le service était bon. Le studio confortable, à part le canapé lit, qui aurait besoin d’être changé !!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carole

Liked: Cleanliness, room comfort, communication

Parfait !

Logement vaste et en excellent état, bien entretenu et propre. Après un séjour à l'aller de nos congés, nous y sommes retournés avec plaisir au retour !
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

GM

Liked: Cleanliness, room comfort, communication

Bon séjour et étape auvergnate a recommander

Bel établissement. Installation balnéo un peu vieillissante mais encore operationnelle. Belles chambres avec coin cuisine mais une clim ne serait pas de trop au mois d'août. Accueil sympa et très pro
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

pascale

Liked: Cleanliness, communication
Disliked: Room comfort
Le gros problème pas d air conditionné dans le studio donc on y dort tres mal
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

GILLES

Liked: Cleanliness, amenities, property conditions & facilities, communication
L accueil était exceptionnel Notre hôtesse s est déplacée pour nous présenter l établissement Chambre immense très silencieuse Séjour a recommander plus plus et nous avons profité du SPA pour faire des soins Petit déjeuné très copieux
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Pernelle

Liked: Cleanliness, room comfort, communication

Séjour 1 nuit

L’hôtel est très bien situé au calme. Le seul problème que nous avons eu concerne les bruits émis lorsque l’on appelle les ascenseurs que nous entendions depuis la chambre
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

JOHAN

Liked: Cleanliness, room comfort, communication

Hôtel avec Spa

La chambre que nous avions prise était très spacieuse avec une vue très appréciable. Le logement était propre. Le petit déjeuner était varié et copieux. Nous avons testé le spa sur une demi-journée (en supplément 30€/p) qui était propre et nous avons beaucoup aimé flâné sur le solarium ou dans le hammam. Je recommande
Stayed 1 night in Jul 2025
Verified

8/10 Good

Gwenael

Liked: Cleanliness

Un peu déçu

Le petit-déjeuner est cher pour ce qu'il est. Plateau, verre (plutot verrines), assiette, tout est petit pour limiter les quantités. Ils ne font pas un vraie empreinte CB mais saisissent la CB dans leur logiciel. Mauvais en terme de cybersécurité.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, communication
Disliked: Room comfort

Einfach schade

Wir kamen mit 2 kleinen Kindern an und leider sind die Therme für dich verboten. Es steht im klein Text….. habe es zu spät gesehen und das ganze war sehr schade. Die Schlafcouch ist furchtbar zum schlafen!!!! Das frühstück könnte auch auswahlreicher sein. Das war ebenfalls sehr schade.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Lydie

Liked: Cleanliness
Disliked: Communication

Clim à installer d'urgence

Tres propre mais sommeil impossible par cette chaleur
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Aurelien

Liked: Cleanliness, room comfort, communication
Chambre tres propre et personnel très agréable C'est un très belle établissement
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Cecilia

Un peu déçues

Week-end entre copines pour profiter du spa, nous avons eu l’agréable surprise d’avoir une chambre plus grande que prévue. À première vue l’appartement est charmant et lumineux, mais dans les détails on trouve pas mal de choses à dire. Des tâches sur les murs, sur les rideaux et les serviettes…
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, room comfort, communication
Quand j’ai pris la chambre, je n’avais pas compris que la chambre ne serait pas faite tous les jours.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Séjour très agréable Appartement très propre et bien équipé, à un petit détail près : pas de couteau d’office, uniquement des couteaux à bout rond, ce qui complique grandement la préparation des repas quand on ne veut pas manger tous les jours au restaurant.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Xavier

Liked: Cleanliness, room comfort, communication

Ambiance cocooning vraiment agréable

Juste pour quelques jours avec des curistes. Spa très agréable, résidence extra et très bonne situation géographique près du centre ville. Joli endroit pour se déconnecter
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

GM

Liked: Cleanliness, amenities, room comfort, communication
Très bien ! Et un spa magnifique. On a bien profité. Également un marché le dimanche matin avec produits locaux
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Estelle

Liked: Cleanliness, room comfort, communication

Un très bel hotel

L'hôtel est très beau, de grand standing. L'appartement est spacieux et bien équipé : vaisselle, machine à café, grille pain, micro onde et grand réfrigérateur. Les literies sont de qualité. Par contre il n'y a pas de climatisation, un bon ventilateur mais c'est trop juste pour tout l'appartement.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Matthieu

Disliked: Communication

Un standard extrêmement difficile à joindre !

J'ai réservé 2 nuits dans cet hôtel, mais je n'ai jamais pu y passer une seule nuit ! À mon arrivée à 23h, personne n'était là pour m'accueillir. La standardiste ne m'a pas informé de la nécessité de prévenir en cas d'arrivée tardive, bien que cela soit indiqué dans les conditions de réservation. Il est en effet exigé de prévenir la réception avant 19h pour les arrivées tardives. Cependant, malgré mes appels le lendemain, personne n'a répondu pour prendre en compte ma demande !
Stayed 2 nights in Apr 2024