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Holiday Inn Express & Suites Chatham South by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Chatham South by IHG

Exterior
Indoor pool
Exterior
Exterior
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
575 Richmond Street, Chatham-Kent, ON, N7M 1R2
  • Place, Chatham-Kent John D. Bradley Convention Centre
    ‪2 min walk‬
  • Place, St. Clair College Capitol Theatre
    ‪7 min drive‬
  • Place, Rondeau Provincial Park
    ‪36 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Ground Floor

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Chatham South by IHG

An indoor pool, a microwave in a common area and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Holiday Inn Express & Suites Chatham South by IHG offers 117 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels and pay-per-view films.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
The free breakfast at Holiday Inn Express & Suites Chatham South by IHG gets high marks from our customers. During your stay, you're just a quick walk from Chatham-Kent John D. Bradley Convention Centre. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a computer
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Chatham-Kent John D. Bradley Convention Centre and a 3-minute drive from St. Clair College Capitol Theatre
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Chatham South by IHG also features an indoor pool, a fireplace in the lobby, and laundry facilities. Free self parking is available.

This Chatham-Kent hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 14 March 2025 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Business centre
  • Front desk
  • Lobby
  • Parking area
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 60 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express & Suites Chatham South by IHG Chatham-Kent

Holiday Inn Express & Suites Chatham South by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 488 out of 1004 reviews
Rating 8 - Good. 336 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Domenic

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless staff was excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Sukhwant

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good place to stay in Chatham Kent.
Stayed 1 night in Jan 2026

2/10 Terrible

Deborah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Was forcefully assigned a room near construction because our booking was through Expedia and not made directly with the hotel.
Stayed 1 night in Jan 2026

8/10 Good

dawn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
they were in the middle of renovations, but the breakfast area was newly remodelled and very nice, and food was very good.
Stayed 1 night in Jan 2026

8/10 Good

SUKHWANT

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Staff at front desk were great at check in.
Stayed 1 night in Jan 2026

10/10 Excellent

Sandra

Travelled with partner
Friendly staff and nice new suite! Only complaint is that there was chips in the recliner and the recliner stool was dirty
Stayed 1 night in Jan 2026

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, amenities
The staff was very helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

Kathryn H

Travelled with family
Liked: Staff & service, property conditions & facilities
Heater in room worked well but the fan was very noisy The staff at this hotel were very friendly and welcoming
Stayed 2 nights in Jan 2026

10/10 Excellent

alexander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendliest check-in!
Stayed 2 nights in Jan 2026

10/10 Excellent

Sueji

Clean room, nice breakfast
Stayed 1 night in Dec 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in with friendly and courteous staff. Comfortable room. Very good free breakfast that had freah hot & cold items to choose from. We were pleasantly surprised at the variety & quality of breakfast foods. The breakfast staff were very helpful and friendly also 😃👍
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, amenities
Excellent full breakfast, courteous staff, expanded fitness room. The hotel is still under renovation, but it wasn't a big problem. I recommend this hotel for anybody
Stayed 3 nights in Dec 2025

10/10 Excellent

lila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. The pool was very cold
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always an excellent place to stay when we are here visiting family. This is always our go to hotel for friendly staff and comfort.
Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
Room was great. Pool was great. Breakfast was excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
It was great!
Stayed 2 nights in Dec 2025

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities
The property is in the midst of a needed renovation. I look forward to staying when the renovation is complete.
Stayed 1 night in Dec 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and fun staff. Clean property.
Stayed 1 night in Dec 2025

10/10 Excellent

Monchai, Buffalo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff ans helpful despite the noise from the renovation.
Stayed 1 night in Dec 2025

8/10 Good

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Good and clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Janessa

Every staff member I talked to was very fa
Stayed 1 night in Dec 2025