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Holiday Inn Express & Suites Chatham South by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chatham South by IHG

Exterior
Exterior
Free daily buffet breakfast
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
575 Richmond Street, Chatham-Kent, ON, N7M 1R2
  • Place, Chatham-Kent John D. Bradley Convention Centre
    ‪1 min walk‬
  • Place, St. Clair College Capitol Theatre
    ‪6 min drive‬
  • Place, Thames Art Gallery
    ‪8 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Ground Floor

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(19 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Chatham South by IHG

Hotel in Chatham-Kent with free breakfast and 24-hour front desk
An indoor pool, a microwave in a common area and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Holiday Inn Express & Suites Chatham South by IHG offers 117 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels and pay-per-view films.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
The free breakfast at Holiday Inn Express & Suites Chatham South by IHG gets high marks from our customers. During your stay, you're just a quick walk from Chatham-Kent John D. Bradley Convention Centre. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a computer
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Chatham-Kent John D. Bradley Convention Centre and a 3-minute drive from St. Clair College Capitol Theatre
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Chatham South by IHG also features an indoor pool, a fireplace in the lobby, and laundry facilities. Free self parking is available.

This Chatham-Kent hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 14 March 2025 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Business centre
  • Front desk
  • Lobby
  • Parking area
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 60 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chatham South
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Holiday Inn Express Suites Chatham South
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Holiday Inn Express
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Holiday Inn Express Suites Chatham South an IHG Hotel
Holiday Inn Express & Suites Chatham South by IHG Hotel
Holiday Inn Express & Suites Chatham South by IHG Chatham-Kent

Holiday Inn Express & Suites Chatham South by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 485 out of 1003 reviews
Rating 8 - Good. 343 out of 1003 reviews
Rating 6 - Okay. 101 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Ernest

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was under construction. Not noted on the Expedia ad. Gym was not available. There were 2 options on Expedia - a main floor room or a non-main floor room. I chose a non-main floor room but got a room on the 2nd floor that you could walk out of.. and only the view of a wall 10 feel away on a roof (I believe). Not sure how that is different from a first floor room. I felt deceived. Noted that the property was full. Doubtful. This hotel is next to the casino. Breakfast was over at 9:30am and the food was not great. Not an inexpensive hotel. I would not stay here again. Poor value for the money spent.
Stayed 1 night in Oct 2025

10/10 Excellent

Bruce, Woodbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room; friendly staff
Stayed 1 night in Oct 2025

2/10 Terrible

Robin

Travelled with partner
Disliked: Amenities
Under renovation..no tv no wifi..no notice…absolutely terrible
Stayed 1 night in Oct 2025

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast was ok. Peeling wallpaper in bathroom, terrible view, no microwave in room, or mirror for dressing. Dirt, musty smelling.
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was okay, not the best, but not the worst. As the kids would say, It was mid.
Stayed 1 night in Jun 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service
Great place. Nice to see it being updated
Stayed 1 night in Oct 2025

8/10 Good

Darlene

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
There was construction so it was a bit noisy
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great check in, convenient to casino. Rooms a little dated but being renovated.
Stayed 1 night in Oct 2025

10/10 Excellent

Shawn

Stayed 1 night in Oct 2025

4/10 Poor

JANICE

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2025

10/10 Excellent

joyce

Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Stayed 2 nights in Sep 2025

10/10 Excellent

Viviana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly atmosphere.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service
This was our second stay at this property. Staff is very friendly. Free breakfast is above average. They have a specific gluten free area with a dedicated gluten free toaster, which I personally very much appreciate it.That is a very unusual and appreciated accommodation for those with celiac disease. The property is currently construction so we are excited for a stay once that is completed. Recommend this hotel for sure.
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy, Port Hope

Travelled with partner
Liked: Cleanliness, staff & service
Our stay was pleasant. The hotel is undergoing a remodel and I am sure will be lovely when it is completed. The staff were pleasant and accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room
Stayed 1 night in Sep 2025

8/10 Good

Richard

Stayed 2 nights in Sep 2025

8/10 Good

Maura

Liked: Staff & service
Closer to the venue we attended to.
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

lila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always so friendly and helpful. They were doing some renovations but explain that when we booked. We arrived an hour earlier then our check in time ,and. They let us check in and not wait. Which we really appreciated that.
Stayed 1 night in Sep 2025

10/10 Excellent

DEBORAH DARLENE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exceptional. The location is great. It is easy access to the 401 has restaurants near by and the casino next door. The hotel staff were very friendly and accommodating. There was a great selection for the complimentary breakfast. They currently have renovations going on but it was quiet and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Domenic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful and very friendly very clean room
Stayed 2 nights in Sep 2025