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Holiday Inn Express & Suites Chatham South by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chatham South by IHG

Exterior
Exterior
Free daily buffet breakfast
Exterior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Pool
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
575 Richmond Street, Chatham-Kent, ON, N7M 1R2
  • Place, Chatham-Kent John D. Bradley Convention Centre
    ‪1 min walk‬
  • Place, St. Clair College Capitol Theatre
    ‪3 min drive‬
  • Place, Chatham-Kent Museum
    ‪4 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Ground Floor

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Jetted Tub

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom, Accessible, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Chatham South by IHG

Hotel in Chatham-Kent with free breakfast and 24-hour front desk
An indoor pool, a microwave in a common area and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Holiday Inn Express & Suites Chatham South by IHG offers 117 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels and pay-per-view films.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
The free breakfast at Holiday Inn Express & Suites Chatham South by IHG gets high marks from our customers. During your stay, you're just a quick walk from Chatham-Kent John D. Bradley Convention Centre. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a computer
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Chatham-Kent John D. Bradley Convention Centre and a 3-minute drive from St. Clair College Capitol Theatre
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Chatham South by IHG also features an indoor pool, a fireplace in the lobby, and laundry facilities. Free self parking is available.

This Chatham-Kent hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 24 2025 to December 31 2025 (dates subject to change):
  • Fitness facilities
The property will be renovating from 14 March 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Exterior
  • Fitness facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 60 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chatham South
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Holiday Inn Express Chatham South
Hotel Holiday Inn Express & Suites Chatham South Chatham-Kent
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Holiday Inn Express Suites Chatham South
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Holiday Inn Express
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Holiday Inn Express Suites Chatham South an IHG Hotel
Holiday Inn Express & Suites Chatham South by IHG Hotel
Holiday Inn Express & Suites Chatham South by IHG Chatham-Kent

Holiday Inn Express & Suites Chatham South by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 487 out of 1014 reviews
Rating 8 - Good. 361 out of 1014 reviews
Rating 6 - Okay. 96 out of 1014 reviews
Rating 4 - Poor. 41 out of 1014 reviews
Rating 2 - Terrible. 29 out of 1014 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service
The area is industrial. The hotel will accept renovation. I would have higher expectation for a Holiday Inn
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

10/10 Excellent

Lory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very pleasant the rooms were clean the beds were cofertable
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were here a year ago and the building is undergoing renovations but they have made it loud, dirty and impossible to get an elevator. At one point construction workers were in all 3. The carpets and halls are dirty, the air conditioning is a window unit, very loud and doesn’t cool quickly. Towel that was folded fancy on toilet was old and tattered. If you looked up a ceiling fan was missing in bathroom just a hole. This hotel is extremely dated and not being taken care of during renovations. I truly hope they are doing the rooms and not just the main spaces. Power was going to be off for 5 hours on our checkout day, with no advance notice other than a note at the front desk and in our room. The prices are extremely high for what you get and this location is not up to standard with others within the brand. This has always been a safe chain for me, but I’m not sure I would stay here again unless I had to
Stayed 1 night in Jul 2025

6/10 Okay

Philip

Liked: Staff & service
Issue with power
Stayed 1 night in Jul 2025

10/10 Excellent

Domenic

Stayed 1 night in Jul 2025

8/10 Good

Jan

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Holiday Inn in Chatham

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

8/10 Good

Valerie

Liked: Staff & service, property conditions & facilities
Everything was good aside from the dirty floors and cleanliness of the room
Stayed 1 night in Jun 2025

8/10 Good

Tyler

Business traveller
Liked: Staff & service, room comfort
Hotel is undergoing a renovation, pool out of commission, dusty, will be nice once complete
Stayed 1 night in Jun 2025

6/10 Okay

shereika

Travelled with family and small children
Liked: Cleanliness, staff & service
I liked this spot quiet and was easy to get around in the town. Upgrading in process so was some miss haps. Otherwise great staff and lots of choices for breakfast. Would stay again possibly when the facilities are back in working order.
Stayed 1 night in Jun 2025

6/10 Okay

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort

Booking

Stayed 1 night in Jun 2025

2/10 Terrible

Mark, Burlington

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Travelled with pets
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The people at the desk are very polite and helpful. They apologized for the inconvenience during renovations. Rooms are clean and spacious. Breakfast was very good.
Stayed 2 nights in Jun 2025

8/10 Good

SHAWNE

Stayed 2 nights in Jun 2025

8/10 Good

Blake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean and comfortable. Gym and pool were under construction and we were not notified until after the room was booked. Right next door to the casino.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Travelled with family
Great food
Stayed 1 night in Jun 2025

6/10 Okay

Rebecca

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

April

Liked: Cleanliness, amenities, property conditions & facilities
Quiet area
Stayed 1 night in Jun 2025

8/10 Good

dean

Liked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Enrico

I was not pleased at all
Stayed 2 nights in Jun 2025

10/10 Excellent

Shwwn

Stayed 2 nights in May 2025

10/10 Excellent

Kate

Business traveller
Liked: Cleanliness, property conditions & facilities
Hotel was under renovation to amenities so could not provide a rating. Overall was clean and friendly service. Breakfast was great!
Stayed 1 night in Jun 2025