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The Chelmsford Inn

2.5 star property

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Fitness facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Bar
  • Gym
  • Parking available

Explore the area

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187 Chelmsford Street, Chelmsford, MA, 01824-2307
  • Place, University of Massachusetts Lowell
    ‪5 min drive‬
  • Place, Tsongas Arena
    ‪6 min drive‬
  • Place, Fenway Park
    ‪36 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪37 min drive‬

Room options

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About this property

The Chelmsford Inn

Suburban hotel with free breakfast and fitness centre
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area. Housekeeping is available on request.
Best Western Plus Chelmsford Inn offers 114 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chelmsford hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the overall property condition at Best Western Plus Chelmsford Inn. During your stay, you'll be close to University of Massachusetts Lowell. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Concord River and a few minutes from Cambodia Town
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A fitness centre, a terrace, and a vending machine are also featured at Best Western Plus Chelmsford Inn. Self parking is free.

Smoking is allowed in designated areas at this Chelmsford hotel.

Guests are served a free continental breakfast daily from 6 AM to 9:30 AM.
Moonstones – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Parking on site (surcharge)
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Moonstones

Things to do

  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,249 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4 AM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
Tax ID - C0011070560
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chelmsford Inn

The Chelmsford Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 192 out of 592 reviews
Rating 8 - Good. 208 out of 592 reviews
Rating 6 - Okay. 100 out of 592 reviews
Rating 4 - Poor. 45 out of 592 reviews
Rating 2 - Terrible. 47 out of 592 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly, hospitable and extremely comfortable bed!
Stayed 1 night in Nov 2022

6/10 Okay

christopher

Stayed 1 night in Nov 2022

6/10 Okay

Tricia

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was nice very clean. Love the balcony, beautiful view really.everyone was helpful and caring.would stay again for sure
Stayed 1 night in Nov 2022

2/10 Terrible

Kathy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

constance

Liked: Staff & service
Walls are very thin
Stayed 1 night in Oct 2022

6/10 Okay

Maryann

Travelled with partner
Not as clean as I would like. Had the amenities they published. Wish I knew that they house a significant of homeless. Not a problem as such but to enter the building you have to go through the group of smokers. Since I don't smoke it does smell.
Stayed 7 nights in Oct 2022

6/10 Okay

Richard

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Convenient, but outdated hotel, housing homeless residents who are getting high on pot in public area around the parking. We felt unsafe.
Stayed 2 nights in Oct 2022

6/10 Okay

Janibel

Travelled with family
Liked: Staff & service
I the staff was great and very helpful. The only problem I had was in my first night we found 2 roaches in the bathroom before bed. There was a sticky substance on the carpet by the bathroom and the beds were hard. The sofa bed was partly damaged so was not every comfortable to sleep on.
Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service

Fair stay

Homeless people allowed to stay, we were not aware of this.
Stayed 1 night in Oct 2022

10/10 Excellent

Noureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety, security, great staff!
Stayed 3 nights in Oct 2022

4/10 Poor

Michelle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
easy for me to get to my destination. A lot of people smoking out side , the smell of Pot our room , and elevator.
Stayed 2 nights in Sep 2022

6/10 Okay

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Seemed to have one area of hotel for longer term rentals for social assistance. Noise from other rooms was quite loud
Stayed 1 night in Oct 2022

8/10 Good

Nathan, Norwalk

Stayed 1 night in Sep 2022

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

2/10 Terrible

Bregt

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Fan in bathroom made way too much noise like a truck engine. not all lights worked
Stayed 2 nights in Sep 2022

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Thomas v

Stayed 1 night in Sep 2022

6/10 Okay

Suresh

Business traveller
Liked: Staff & service
Disliked: Room comfort
Overall experience - Average I had booked a king, but was provided a room with 2 queen beds. Friendly and helpful staff. It is an older building. Too frequent housekeeping visit. Whixh is goodbut i had to put-up do not disturb tag to get some privacy.
Stayed 2 nights in Sep 2022

10/10 Excellent

JEFF, BETHEL

Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Sep 2022

8/10 Good

Casey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was very nice and clean. Breakfast was very creative and pretty good. Staff was great. I have to say the environment was strange. They are running a re-homing step up situation for many people which I applaud but made for an uninviting atmoshere. There is a security guard outside at night with many people hanging around the parking lot and the grounds. I didn't feel as comfortable as I would have liked coming in after dark. I feel like this is something that should be mentioned from the start.
Stayed 5 nights in Sep 2022

2/10 Terrible

Sokmakara

Disliked: Amenities, property conditions & facilities
Terrible, there is barely any water pressure with the sink and shower
Stayed 1 night in Sep 2022

6/10 Okay

Vit

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old, dark. Cheap bar soap and shampoo. Microwave on desk takes half desk space. TV on tall dresser makes it hard to watch.
Stayed 4 nights in Sep 2022

4/10 Poor

Kristen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dark, elevators were super slow or completely inundated with cleaners, had to wait 20 minutes for an employee just to check in, dirty, won't stay again.
Stayed 1 night in Sep 2022