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Best Western Plus Chelmsford Inn

2.5 star property

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Fitness facility
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Lunch, dinner and brunch served
Pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
187 Chelmsford Street, Chelmsford, MA, 1824
  • Place, Concord River
    ‪3 min drive‬
  • Place, Jack Kerouac's Grave
    ‪4 min drive‬
  • Place, University of Massachusetts Lowell
    ‪7 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪47 min drive‬

Room options

Standard Double Room

  • City view
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Business Room, 1 King Bed

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Smoking, Balcony

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Plus Chelmsford Inn

Along with a restaurant, this hotel has a fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area. Housekeeping is available on request.
Best Western Plus Chelmsford Inn offers 114 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chelmsford hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the overall property condition at Best Western Plus Chelmsford Inn. During your stay, you'll be close to University of Massachusetts Lowell. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and a playground
  • Just a 4-minute drive from Cambodia Town and a few minutes from Lowell Heritage State Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 1249 square feet (116 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at Best Western Plus Chelmsford Inn.

Smoking is allowed in designated areas at this Chelmsford hotel.

Guests are served a free continental breakfast daily from 6 AM to 9:30 AM.
Moonstones – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Moonstones

Things to do

  • Gym
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,249 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4 AM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 18 December 2025 to 17 December 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
Tax ID - C0011070560
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chelmsford Inn

Best Western Plus Chelmsford Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 192 out of 592 reviews
Rating 8 - Good. 208 out of 592 reviews
Rating 6 - Okay. 100 out of 592 reviews
Rating 4 - Poor. 45 out of 592 reviews
Rating 2 - Terrible. 47 out of 592 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Noureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety, security, great staff!
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient access to highways while still less than a mile to restaurants downtown.
Stayed 1 night in Jun 2022
Verified

8/10 Good

sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rates
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly, hospitable and extremely comfortable bed!
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and close to the highway. Breakfast being included was great!
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Gary L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here many times. Convenient to interstate. Room is very nice and clean. Comfortable bed and good amenities. Staff is friendly and helpful. Breakfast is great.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Staff were friendly and helpful. The room was very clean and comfortable. The hotel was full but there was no unnecessary noise noticed. Checkout was at noon which all hotels should do!
Stayed 1 night in Jul 2022
Verified

8/10 Good

John

Liked: Cleanliness, staff & service
-Location
Stayed 3 nights in Jul 2022
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Fair stay

Homeless people allowed to stay, we were not aware of this.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was nice very clean. Love the balcony, beautiful view really.everyone was helpful and caring.would stay again for sure
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service
Excellent for an overnight stay with convenient location. The facility was clean but dated. Needs updating
Stayed 1 night in Aug 2022
Verified

8/10 Good

Jesu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is spacious
Stayed 4 nights in Aug 2022
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Place was a little run down, pool was "being refurbished" and breakfast was really terrible. However it was clean, comfortable and staff were really lovely.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

David

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
It seemed that the property was being to house homeless.
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Seemed to have one area of hotel for longer term rentals for social assistance. Noise from other rooms was quite loud
Stayed 1 night in Oct 2022
Verified

8/10 Good

constance

Liked: Staff & service
Walls are very thin
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient, but outdated hotel, housing homeless residents who are getting high on pot in public area around the parking. We felt unsafe.
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

Christpher

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unsavory people hanging about hotel - weird and scary
Stayed 3 nights in Aug 2022
Verified

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
easy for me to get to my destination. A lot of people smoking out side , the smell of Pot our room , and elevator.
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Suresh

Liked: Staff & service
Disliked: Room comfort
Overall experience - Average I had booked a king, but was provided a room with 2 queen beds. Friendly and helpful staff. It is an older building. Too frequent housekeeping visit. Whixh is goodbut i had to put-up do not disturb tag to get some privacy.
Stayed 2 nights in Sep 2022
Verified

2/10 Terrible

Sokmakara

Disliked: Amenities, property conditions & facilities
Terrible, there is barely any water pressure with the sink and shower
Stayed 1 night in Sep 2022
Verified

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not The Hilton, But a Good Hotel

The first room they assigned us to was musty and damp smelling. I asked for a room change and they accommodated us right away. Front desk associates were pleasant. Had to ask for more towels every day as there were four of us staying and they only gave us two towels. Everyone on site was very friendly and anything we requested we were given immediately. They have a great breakfast selection and everyone serving in the breakfast area was very friendly. Overall, it was a good stay. I wouldn’t rate it 5 stars, but we would stay there again.
Stayed 6 nights in Jul 2022
Verified

6/10 Okay

Janibel

Liked: Staff & service
I the staff was great and very helpful. The only problem I had was in my first night we found 2 roaches in the bathroom before bed. There was a sticky substance on the carpet by the bathroom and the beds were hard. The sofa bed was partly damaged so was not every comfortable to sleep on.
Stayed 2 nights in Oct 2022

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