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Metro Grand Hotel

3.0 star property

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Photo gallery for Metro Grand Hotel

Bar (on property)
Exterior
1 bedroom, premium bedding, in-room safe, desk
Lobby
Bar (on property)

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
540, Poonamalle High Road, Arumbakkam, Chennai, Tamil Nadu, 600106
  • Place, Ramakrishna Temple
    ‪5 min walk‬
  • Place, Ampa Skywalk Mall
    ‪3 min drive‬
  • Place, Ramakrishna Mutt
    ‪6 min drive‬
  • Airport, Chennai (MAA-Chennai Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double or Twin Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite

Flat-screen TV

Suite

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Double or Twin Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite

Suite | 1 bedroom, premium bedding, in-room safe, desk

Suite

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Metro Grand Hotel

Hotel in Chennai with free valet parking and 24-hour front desk
This hotel features a bar/lounge, a conference centre and WiFi in public areas. Valet parking is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Metro Grand Hotel offers 27 accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. This Chennai hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Metro Grand Hotel, you'll be within walking distance of Ampa Skywalk Mall. Free valet parking, a bar and a conference centre are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy drinks at the bar/lounge
  • WiFi in some public areas for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 8 minutes by car from Consulate General of the United States, Chennai and 11 minutes from Chennai Trade Centre
As a guest of Metro Grand Hotel, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Public spaces have WiFi for a fee. You can enjoy a drink at the bar/lounge. The business-friendly Metro Grand Hotel also features dry cleaning/laundry services and room service (during limited hours). Free self parking and valet parking are available.
Lava Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge

Restaurants on site

  • Lava Bar

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Metro Grand Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 725.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: INR 725.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Metro Grand Hotel Chennai
Metro Grand Hotel
Metro Grand Chennai
Metro Grand Hotel Hotel
Metro Grand Hotel Chennai
Metro Grand Hotel Hotel Chennai

Reviews

Metro Grand Hotel Reviews

5.4

5.6/10

Cleanliness

6.6/10

Staff & service

2.0/10

Amenities

5.0/10

Property conditions & facilities

3.6/10

Eco-friendliness
Rating 10 - Excellent. 2 out of 20 reviews
Rating 8 - Good. 7 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 3 out of 20 reviews
Rating 2 - Terrible. 7 out of 20 reviews

Reviews

8/10 Good

Ramachandran

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment
Stayed 2 nights in Feb 2024

2/10 Terrible

RAVI

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very poorly maintained and dirty. Do not recommend to anyone.
Stayed 4 nights in Mar 2023

2/10 Terrible

Kandhavel

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
Initially the checkout time said 24 hrs now they are asking to checkout in 13 hrs which is unacceptable
Stayed 1 night in Dec 2022

8/10 Good

Uthaya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst hotel experience ever

Worst hotel experience ever. Very old building with zero maintenance. Looks like a godown. Rooms, hallway, restroom and everything else is dirty and smelly. Don’t ever stay in this hotel.
Stayed 1 night in Jul 2022

4/10 Poor

Anand

Stayed 1 night in May 2022

2/10 Terrible

surendran, Erode

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old, dirty and unmaintained property.photos posted in the site is very misleading may be taken10 years back. Not even WIFI facilities there. Very disappointed
Stayed 1 night in Dec 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2020

4/10 Poor

mayuresh

Business traveller
Disliked: Property conditions & facilities

Only air-conditioning was working...!!! Bad choice

I was completely disappointed with this hotel. They didn't provide whatever they offered online. Condition of the hotel was very bad. There was a digging work under process just in front of the hotel which was blocking the hotel entrance. They have made a temporary bridge to cross and rich the hotel door. We can understand that this digging work at the entrance would be a temporary problem but when you enter the hotel you will understand immediately that you have chosen the very wrong hotel. There is no enough lighting in the lobby, lack of cleanliness, no enough staff, "no breakfast" Which was included in the charges, no packaged water available, "No WiFi" ( they told me that hotel Wi-Fi connection is disrupted due to digging work in front of the entrance), TV was working but sound was TV sound was cracking they fixed it later. room was small compared to pictures they showed, Fortunately AC was working.....!!!! Only good thing happened with me here is they gave me early check-in (on 24 hours check-in basis with 2 hours grace time for late check-out). I paid 1796 INR which is way too high for airconditioned room with just a bed....!!! The hotel denied me to give a printed bill saying: "you paid online to hotels.com, we can't give you the bill"...!!!
Stayed 1 night in Nov 2020

10/10 Excellent

Mikaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favourite!

Stayed here twice. Helpful staff, great food and clean and comfortable rooms. Stayed in the suite both times and it was really nice. Will be staying there again for sure.
Stayed 2 nights in May 2018

2/10 Terrible

John, canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Unclean, slippery, bathroom shower without door in the executive suite, The breakfast was very good.
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

So so .. hotel

A very so so hotel. I would never stay again. We had to stay close to a marriage hall and hence we stayed here. The rooms were so tiny, I had to watch while walking to not trip over. The bed was not clean. It is not a 3 star hotel in any respect. You can literally hear people talking in the next room. The hotel was not flexible with check out time. They were flexible with other guests. They delayed check in by almost 1 hour since the rooms were not ready. There were many times we didn't have power at the hotel. The generator took a while to kick in. They assigned smoking rooms even when I had specifically booked non smoking rooms. We had 3 reservations on the same day with similar experiences. There was a ton of cigarette smoke coming in via the exhaust in the bathroom. It was tough having my 6 year old with me. The hotel has only parking for 4 cars outside the hotel. Overall a bad stay. I am generally a easy person to please .. this was horrible in many ways.
Stayed 1 night in Sep 2017

8/10 Good

gayathri

Liked: Cleanliness, staff & service, room comfort
Comfortable rooms but the dinning area needs to be cleaned. Other than that was a good venue
Stayed 3 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay! The staff were friendly and helpful and the room and bath were really clean.

8/10 Good

Vanita

Need to be clearer on billing details.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel

Good for a short stay and work in Anna Nagar areas

8/10 Good

moe, Sydney Australia

Liked: Staff & service, room comfort

Everything was ok except for the wifi

Besides the wifi not working well and the noisy club downstairs at nights everything else was ok

8/10 Good

g, qatar

Liked: Cleanliness, room comfort

Lovely hotel

The hotel is pretty clean with excellent bedding and a very clean bath. The wifi works on and off an probably that's one of the areas that needs to be improved . They do not have a business center but I got printouts from them. Buffet breakfast was South Indian and had toasted bread too.