Best Western Plus River Escape Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus River Escape Inn & Suites

BBQ/picnic Area
Exterior
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
Exterior
Free daily full breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
248 WBI Drive, Dillsboro, NC, 28725
  • Harris Regional Hospital
    ‪8 min drive‬
  • Western Carolina University
    ‪17 min drive‬
  • Harrahs Cherokee Casino
    ‪24 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, River View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus River Escape Inn & Suites

Riverfront hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and Access to hot tub. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site. Housekeeping is available on request.
Best Western Plus River Escape Inn & Suites offers 65 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch LED televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Dillsboro hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Plus River Escape Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Nantahala National Forest. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 9 minutes by car from Harris Regional Hospital and 10 minutes from Southwestern Community College
Best Western Plus River Escape Inn & Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 650 square feet (60 square metres) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Best Western Plus River Escape Inn & Suites. Free self parking is available.

This Dillsboro hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 650 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Best Western Plus River Escape Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1000 reviews
Rating 8 - Good. 192 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Corlethea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Beds were comfortable and hotel was clean. Breakfast was ok need more options
Stayed 2 nights in Feb 2025

8/10 Good

Melissa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was nice however I didn’t know that non smoking rooms you couldn’t smoke on private balconies which was why we stayed at this location. Will the front desk guy was awesome! Very helpful and informative. Always had a smile. Great customer service. I was very displeased with the local restaurants downtown Dillsboro were very rude customer service and the food at Haywood Smokehouse was recommended to us by someone and we wanted to try it. Horrible service personnel super rude and small place, food was not good, and really rude ppl. Will never go again! Would have just ate at casino if we had known how bad the service would be. Was disappointed in the hospitality of the locals in Dillsboro area, not welcoming at all!!! I’m am just being honest about my stay to help someone else decide on their stay. We won’t go back to Dillsboro but not because of this hotel it was actually good just not exactly as pictured on this app. Hated Cherokee Harrahs Casino like Murphy better!!
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The riverfront is beautiful and relaxing. The bed was quite comfortable and breakfast was delicious
Stayed 1 night in Feb 2025

6/10 Okay

Niki

Travelled with family
Disliked: Staff & service, property conditions & facilities

Let’s gooo

It was overall a nice stay and a pretty place
Stayed 1 night in Feb 2025

10/10 Excellent

DONGGEUN

Stayed 1 night in Feb 2025

10/10 Excellent

Meribeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very nice place to say, excellent continental breakfast. We stayed there and then the next day we went on the Smoky mountain train ride in Bryson City Tennessee.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Excellent!
Stayed 2 nights in Feb 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Some of the staff were outstanding. Will and Debbie stood out. Breakfast was very good and plentiful. Beds were very comfortable and the room well kept. Location by the river was pretty. Highly recommend the river view as the other side is a parking lot and some industrial buildings. Great value.
Stayed 2 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Western Carolina University and attractive property
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Stayed 1 night in Feb 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hot tub, indoor pool, but especially the cappuccino machine, that was available 24 hours a day.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

10/10 Excellent

Sujung

Liked: Staff & service, property conditions & facilities
Very convenient, close to everywhere.
Stayed 2 nights in Dec 2024

10/10 Excellent

doris

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional. We had mistaken the date while booking online and the staff quickly helped resolve the issue.
Stayed 1 night in Jan 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Tywan

Disliked: Staff & service, property conditions & facilities
The room had water damage on the ceiling.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property. It is right beside a river. The employees are very nice and the breakfast is a full hot breakfast and it was really good
Stayed 1 night in Jan 2025

10/10 Excellent

Carson

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tamika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. Staff was pleasant. Enjoyed the indoor pool and hot tub in the winter month. Breakfast had a variety.
Stayed 1 night in Jan 2025

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities
Use too much air fresher that it is overwhelming when you walk in. Had to open outside patio door to get it out.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Carol and Ava

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Best Western letdown.

On arrival, the front door was broken. Receptionist was rude. The hot tub was not working. The shower was intermittent. I had a two nights day the next morning we left approximately 9 AM and returned by 4 PM and our room was not cleaned. It was never cleaned and the front desk girl said that we had to request cleaning by 8 AM and I said well why didn’t you tell us that and she goes that’s our policy I was like well you checked me in you never told me that and she could not show me any policy that said that. And several times I went down to the front desk for towels, soap, etc. and there was never anyone at the front desk. I would not stay here again.
Stayed 2 nights in Dec 2024