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TRU by Hilton Chesapeake, VA

2.5 star property

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Photo gallery for TRU by Hilton Chesapeake, VA

Welcome to our lobby, featuring a central reception desk and comfortable seating area.
Two single beds with white linens and wooden headboards, accompanied by a modern desk lamp and nightstand.
Welcome to our hotel, featuring a central entrance and multiple windows on each floor.
Relax in the stylish lounge area with a tufted bench, armchairs, and a round table.
Work and meet in style with a combination of seating areas and modern architecture.

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
1570 CROSSWAYS BLVD, Chesapeake, VA, 23320
  • Greenbrier Mall
    ‪2 min walk‬
  • Chesapeake Conference Center
    ‪2 min drive‬
  • Regent University
    ‪5 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

8.0 out of 10
Very good
(15 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax in style with a bench and cube-shaped seating area overlooking the hotel's interior.

Aloft Chesapeake

  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, (1007)
The price is €149
for 1 room
includes taxes & fees
6 Aug - 7 Aug
Aloft Chesapeake

About this property

TRU by Hilton Chesapeake, VA

Art Deco hotel with free breakfast and fitness centre
A fitness centre, a 24-hour business centre and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and gift shops/newsstands. Housekeeping is available on request.
TRU by Hilton Chesapeake, VA offers 87 air-conditioned accommodations with complimentary bottles of water and a hairdryer. 50-inch LED televisions come with premium satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at TRU by Hilton Chesapeake, VA. During your stay, you're just a quick walk from Greenbrier Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a gift shop
  • On-site recreation includes a gym
  • Just a 2-minute drive from Greenbrier Mall and 12 minutes from Norfolk State University
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. A fitness centre, a vending machine, and gift shops/newsstands are also featured at TRU by Hilton Chesapeake, VA. Self parking is free.

This Art Deco Chesapeake hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

TRU BY Hilton Chesapeake
TRU by Hilton Chesapeake VA
TRU by Hilton Chesapeake, VA Hotel
TRU by Hilton Chesapeake, VA CHESAPEAKE
TRU by Hilton Chesapeake, VA Hotel CHESAPEAKE

TRU by Hilton Chesapeake, VA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 154 out of 248 reviews
Rating 8 - Good. 49 out of 248 reviews
Rating 6 - Okay. 20 out of 248 reviews
Rating 4 - Poor. 10 out of 248 reviews
Rating 2 - Terrible. 15 out of 248 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Hasan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 3 nights in Apr 2025

8/10 Good

Lourdes

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Okay

The place was amazing near a lot to stores. I just wish that they had a microwave in the room and more breakfast options
Stayed 2 nights in Apr 2025

10/10 Excellent

Hosia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to stores and restaurants

Quiet and good rest
Stayed 2 nights in Apr 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Thanks for Late Check-in

I’d driven long distance from Florida and super-appreciated easy late check-in at 1:30 am. Everything was fine except floor was sticky/dirty. I could also have done without the blaring cacophony of multiple TV morning programs when I went down to breakfast.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Quiet rest

Very quiet..prefer heavier comforter..room was great .
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids love the pool table and breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Jordan

Stayed 1 night in Mar 2025

10/10 Excellent

Tonia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tuwayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and I would recommend it to anyone.
Stayed 3 nights in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Sandra

Travelled with family
Disliked: Staff & service, property conditions & facilities

Won’t stay again

Will never stay at another Tru if this one represents all. Management and front desk need to learn good customer service. Got to room - had no TV service - was told by front desk that she was not an electrician and after waiting for maintenance to come for 45 minutes was then told that they were off for the night so, we would have to go without a tv until the next day. We understand things happen, a simple apology would have gone a long way.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marco

Stayed 6 nights in Mar 2025

2/10 Terrible

Lesley

Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Natiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 everything was great , no issues at all . I’ll be back again
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary

Liked: Property conditions & facilities
Great stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

TERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome!
Stayed 4 nights in Mar 2025

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025