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Casa Hormiga

4.5 star property

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Photo gallery for Casa Hormiga

Property grounds
Breakfast and dinner served
Garden
2 outdoor pools, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Av. 3 & Calle 32, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪2 min walk‬
  • Place, Ecopark Bacalar
    ‪3 min walk‬
  • Place, Fort of San Felipe
    ‪10 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪35 min drive‬

Room options

View all photos for Luxury Tree House, Pool View, Mezzanine

Luxury Tree House, Pool View, Mezzanine | Premium bedding, in-room safe, individually decorated

Luxury Tree House, Pool View, Mezzanine

10.0 out of 10
Exceptional
(8 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Twin Room

Luxury Twin Room | Premium bedding, in-room safe, individually decorated

Luxury Twin Room

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, in-room safe, individually decorated

Luxury Double Room

10.0 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Casa Hormiga

Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and coffee/tea in a common area. Change of towels is available on request
Casa Hormiga offers 18 air-conditioned accommodations with laptop-compatible safes and complimentary slippers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Casa Ritual has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Casa Hormiga. During your stay, you're just a quick walk from Laguna Bacalar Ecological Park. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy Indian cuisine while dining at Brote
  • Take a swim in the 2 outdoor pools
  • Indulge with Thai massages, reflexology or body treatments at Casa Ritual
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Steps from Laguna Bacalar Ecological Park and 6 minutes on foot from Lake Bacalar
  • Airport shuttle service available for a fee
Casa Hormiga offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the luxury Casa Hormiga. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Bacalar hotel.

Brote – This restaurant specialises in Indian cuisine and serves breakfast and dinner. Reservations are required.
Honesty Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Brote
  • Honesty Bar

Things to do

  • 2 outdoor pools
  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Direct access to the beach
  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 60
Late check-in subject to availability
Late check-in fee: USD 60 for check-in between 11:00 AM and 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Hormiga

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 60 (subject to availability)
  • Late check-in fee: USD 60 for check-in between 11:00 AM and 5:00 PM
  • Late check-out fee: USD 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number SPA191009BV5
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Hormiga Hotel
Casa Hormiga Bacalar
Casa Hormiga Hotel Bacalar

Casa Hormiga Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 99 out of 122 reviews
Rating 8 - Good. 16 out of 122 reviews
Rating 6 - Okay. 4 out of 122 reviews
Rating 4 - Poor. 2 out of 122 reviews
Rating 2 - Terrible. 1 out of 122 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Melodie

Breakfast menu included with room, was awesome! Great selection and very tasty. Rooms were very clean , staff was very helpful!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the get-go it was great! Gina, David, Juanita and the rest of the staff made sure we had a great comfortable time. I truly enjoyed the attention to detail.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities
We absolutely loved this hotel. Ultra tranquil vibe with a very attentive yet unobtrusive staff. Restaurant is also excellent.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Geneva

Liked: Cleanliness, staff & service, amenities
This place is a gem! It’s very unique and I love how quiet it is. Perfect to get to town (10 minute walk) or the lagoon (5 minutes). Staff was very helpful and friendly. I would definitely come back! Actually can’t wait to come back to this gem of town and boutique hotel!
One of two pools
Lobby
Another view of the pool
Stayed 3 nights in Feb 2026
Verified

8/10 Good

HO

Liked: Cleanliness, amenities, property conditions & facilities
Location - 5 Staff - 5 Amenities - 5 Food - 5 Everything was excellent except the room was too dark and very noise from the outside (dogs, roosters, and motorcycles).
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel located in a noisy neighborhood. The hotel itself was great with amazing ambiance, room was amazing as well but with barking dogs in close proximity and roosters going off at 5am, don't expect to get much rest at this hotel unfortunately.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

KaRINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The tranquility, the architecture, and the vegetation are excellent, and the yoga classes are very rewarding.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the staff was incredibly nice. the hotel is just beautiful, the pool is all about the decoration and privacy.
Stayed 1 night in May 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a beautiful place with a great staff.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

slavisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. I would definitely recommend it. It feels like you are in a fairytale, very spiritual. Employees are very nice and friendly.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

BriLynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel, friendly staff, complimentary breakfast was delicious and loved the morning yoga instructor was great.
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and accommodating staff, nice property centrally located
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Highly recommend!
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the unique ambiance and charm this place had, would recommend to anyone looking for a trendy chill vibe.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool , lots of plant seeds in pool .. but this is to be expected as it is surrounded by large plants 😃.breakfast was good , and free . Game and library was nice to have at night with a drink . Alejandro , young bartender was super nice . Staff was super helpful with allowing out baggage to be kept in hotel whilst our room was being prepared. I received a note in too. Saying enjoy your free gift ? Have no clue what gift they meant . Oh well lol . Free beach towels and bag for day trips . Love the feel of the room , boho, tropic with privacy
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The service was impeccable. They made us feel like their only guests. Would definitely go back.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very beautiful and Zen.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so beautiful. The staff go above and beyond and the location is perfect! Don’t miss out on going to la Playita or doing one of the house rituals.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

MARI

Liked: Cleanliness, staff & service, property conditions & facilities
I Highly recommend this place. Staff was very nice professional . Hotel was Super clean. Walking distance to the Lagoon and Restaurants..
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel wrapped around lushly landscaped interior courtyard and pools. A peaceful oasis very close to all the action in Bacalar. Lovely restaurant and attentive staff.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel!! Close to town, bikes provided for personal use.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Hormiga is a very unique hotel, which we can only recommend: lovely staff, clean and quiet. Unforunately we only stayed 2 nights, which wasn't nearly enough!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful, like an oasis within the neighborhood.
Stayed 7 nights in May 2023
Verified

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mexico

Beautiful place!
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

RUBEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, cozy and welcoming. Super friendly and attentive staff. Breakfast option was convenient and food delicious. Clean room and comfortable bed. Casa Hormiga was perfect for us after a long day of touring the area, lagoon, nearby cenotes. Massage facilities and staff are superb! Thank you to the Casa Hormiga's staff for all your attentions, you made us feel like home!
Stayed 3 nights in Mar 2025