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Hotel 55

4.0 star property
VIP Access

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Photo gallery for Hotel 55

Premium bedding, in-room safe, desk, blackout curtains
Creator video
Reception
Exterior
Seafood

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

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55 East Ontario Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, State Street
    ‪3 min walk‬
  • Place, Millennium Park
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Designer toiletries, hair dryer, bathrobes, slippers

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub) | Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel 55

Hotel with a restaurant, near 360 CHICAGO
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and conference space. Change of towels is available on request
Hotel 55 offers 297 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 43-inch plasma televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel 55. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy seafood while dining at Lure Fishbar
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Within a 15-minute walk of 360 CHICAGO and Museum of Contemporary Art Chicago
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Hotel 55. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:30 AM.
Lure Fishbar – This restaurant specialises in seafood.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 80 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lure Fishbar

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (84 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 40 for adults and USD 20 to 40 for children
  • Valet parking fee: USD 80 per night (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago James
James Chicago
James Hotel
James Hotel Chicago
James Chicago Hotel
Chicago James Hotel
James Chicago Hotel Chicago
James Chicago-Magnificent Mile Hotel
James Mile Hotel
21c Museum Hotel Chicago Hotel
21c Museum Hotel Chicago Chicago
21c Museum Hotel Chicago MGallery
21c Museum Hotel Chicago Hotel Chicago

Hotel 55 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 993 out of 1596 reviews
Rating 8 - Good. 317 out of 1596 reviews
Rating 6 - Okay. 161 out of 1596 reviews
Rating 4 - Poor. 76 out of 1596 reviews
Rating 2 - Terrible. 49 out of 1596 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior stay
Stayed 4 nights in Aug 2025

6/10 Okay

Javier

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super quiet, we didn’t hear another guest during our stay at all. Probably the best water pressure I’ve ever had in a hotel shower. It was also in a clean area, plenty of places to eat and walking distance to everything. We even walked all the way to Field Museum! The museum on the ground level was interesting. Staff was nice and answered all the questions I had. My only complaint is that the air conditioning didn’t go below 74 at night so it got a little toasty for my liking. Not the hotels pricing at all, but just a heads up that because it’s downtown, the parking in the garage is $66 a day!
Stayed 3 nights in Aug 2025

8/10 Good

Samantha

Travelled with group
Liked: Cleanliness, staff & service
Nice hotel. I definitely think they could make some improvements. The location is great for walkability but the noise was unreal. They were able to bring a refrigerator up by request based on availability. Would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean , nice staff, pet friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and excellent restaurant
Stayed 2 nights in Aug 2025

10/10 Excellent

margaret

Liked: Cleanliness, staff & service
Great Staff
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Underwhelming

Compared to other 21c hotels I’ve seen, this one was underwhelming. The room was plain and sort of dingy, and it was not representative of the pictures we saw. We stayed in a “luxury suite” that was advertised as having a separate sleeping area—it was basically a regular hotel room with a couch and small tv shoved into the corner plus a small (think walk-in closet sized with no door) room with a couch and nothing else in the other corner. The shower had good water pressure but was small and cramped. I paid more to stay at this hotel because I’ve been impressed with other 21c hotels (St. Louis’s is gorgeous), but I was left feeling like I wasted my money and could’ve stayed anywhere else nearby. The art gallery is cool, but that’s about it. This place is by no means dirty or bad, but for the money, go somewhere else.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Travelled with family
Disliked: Amenities
Well, there was a tent in our room, blocking the TV which we did not order. The only special request was we had asked for a corner unit didn’t know there’d be a tent. I was told it was a specialty room. Not terrible just a little weird.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room and even better location

We booked a room while in town for Labor Day to watch some baseball and enjoy the city. Location is fantastic and within walking distance to many attractions of the city. Check in was super easy and the king suite was large and clean. The shower is amazing and bed was comfortable. Would definitely stay here again!
Stayed 1 night in Aug 2025

8/10 Good

Savannah

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Really cool hotel. Friendly staff and would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Hydra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Keenan, Markham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient and very walkable area
Stayed 1 night in Aug 2025

8/10 Good

Ansley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Letonya

Stayed 4 nights in Jul 2025

6/10 Okay

spenser

Travelled with family
Central to everything. Close to Michigan ave
Stayed 3 nights in Aug 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near shopping and very nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

what is hotel with a few work around

I really enjoyed my stay at this hotel. The staff were really nice and courteous. There was some unique art work at this hotel that gave the space a welcoming vide. A few things to notate before booking; the elevator is really small; only about four people can get in it at a time without feeling like you are hugging the person next to you. The ice machine is located in the lobby, but if you call the front desk, they will bring you some ice. The mini fridge is a beverage refrigerator, meaning only small drinks can fit in it. In my room, there was no wall outlets near the bed so i had to change my phone across the room. My bed was firm and comfortable, but sit lower than other hotels i’ve been to. overall i enjoyed my stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pick!

Location is ideal and we had no issues during our time here. Rooms are comfortable and it is very cool having the gallery attached to the hotel. Would definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and room was nice and quiet. Always love the art at your hotels!
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, AC was loud.
Stayed 1 night in Aug 2025

10/10 Excellent

Karie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like staying at as many 21c as we can.
Stayed 2 nights in Aug 2025