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Fairfield Inn & Suites by Marriott Chicago Naperville

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Chicago Naperville

Lobby
Indoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
1820 Abriter Court, Naperville, IL, 60563
  • Northern Illinois University - Naperville Campus
    ‪2 min walk‬
  • Riverwalk
    ‪7 min drive‬
  • College of Dupage
    ‪10 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Fairfield Inn & Suites by Marriott Chicago Naperville

Hotel in Naperville with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Chicago Naperville offers 105 accommodations with coffee/tea makers and a hairdryer. 55-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Naperville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Fairfield Inn & Suites by Marriott Chicago Naperville. During your stay, you're just a quick walk from Northern Illinois University - Naperville Campus. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Northern Illinois University - Naperville Campus and 5 minutes on foot from Naperville Yard Indoor Sports Complex
Fairfield Inn & Suites by Marriott Chicago Naperville offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is available daily. The business-friendly Fairfield Inn & Suites by Marriott Chicago Naperville also features multilingual staff, coffee/tea in common area, and laundry facilities. Self parking is free.

This Naperville hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 3 floors
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Chicago Naperville
Fairfield Inn Marriott Hotel Naperville Chicago
Fairfield Inn Marriott Chicago Naperville Hotel
Fairfield Inn Marriott Chicago Naperville
Hotel Fairfield Inn & Suites by Marriott Chicago Naperville
Fairfield Inn & Suites by Marriott Chicago Naperville Naperville
Fairfield Inn Suites by Marriott Chicago Naperville
Fairfield Inn Marriott Hotel
Fairfield Inn Marriott
Fairfield Inn Suites by Marriott Chicago Naperville
Fairfield Inn & Suites by Marriott Chicago Naperville Hotel
Fairfield Inn & Suites by Marriott Chicago Naperville Naperville

Fairfield Inn & Suites by Marriott Chicago Naperville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 415 out of 1001 reviews
Rating 8 - Good. 311 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Manas

Travelled with family and small children
Liked: Cleanliness
Bathrooms not draining water . Also breakfast egg scramble were very dry . Not good place
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Jun 2025

10/10 Excellent

Debra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 5 nights in Jun 2025

2/10 Terrible

Samantha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was in town for my pool training and so of course I wanted to check out the “heated” pool. When we checked in around 7pm the lights in the pool were off. Staff said it was open so I dipped my foot in and it was ice cold. Three days and no one was in the pool. The staff was hanging out in the lobby with either friends or other employees. Using all seating in the lobby. The room we had had a very strong odor of cat urine. I was just in hopes they newly installed carpet. Until we both started sneezing. Yuck. Towels in room had stains of old makeup and we did not receive any soaps to wash our hands. That was strange. Our mattress seemed to need replacing, rolling into the middle of the bed. Positive-close to NIU. Within walking distance, also very close to quick eats.
Stayed 3 nights in Jun 2025

6/10 Okay

Janelle

Business traveller
Close to NIU campus. Convenient location. Did not like smelly room,like B.O., moldy windows, loud AC, cracked ceiling in bathroom, toilet wouldn't flush.
Double bed when asked for single bed
Bathroom ceiling
Moldy window
More mold
Stayed 1 night in Jun 2025

8/10 Good

Nicholas

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Adili

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joselyn

Stayed 3 nights in May 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very easy to check in
Stayed 5 nights in May 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very respectful and amazing customer service
Stayed 7 nights in May 2025

8/10 Good

Dennis

Liked: Staff & service
Stayed 4 nights in May 2025

4/10 Poor

Benjamin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we were given smelled like marijuana and pine-sol. They "upgraded" us to a studio king handicapped room after we complained and said we wanted a refund. Due to it being midnight by the time we got to the hotel we stayed for the night. The rooms were so-so but not what was expected for $179 a night. In the morning the dining area was packed full of about 50 people with nowhere to sit and a long line for food. Overall disappointed but the sleep was decent.
Stayed 1 night in May 2025

6/10 Okay

Gary, East Troy

Travelled with partner
Disliked: Cleanliness
This property needs some serious maintenance done to it. Hallway walls are scraped all the way down the halls. Room 209 toilet bowl rocks back and forth, and needs to be tightened properly. Bathroom door sticks badly on the floor.
Stayed 1 night in May 2025

10/10 Excellent

Nadege

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water pressure in bathroom sink was so high, it splashed all over the place including my clothes. There were no places to plug in a USB cord, only 120 volt outlets.
Stayed 1 night in May 2025

8/10 Good

Chiar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and welcoming. I arrived early and they were able to accommodate allowing me to check in early after a long day of traveling. I would stay here again.
Stayed 3 nights in May 2025

6/10 Okay

April

Travelled with family
Liked: Staff & service, amenities
Floors were dirty, we found dirty laundry in the drawers, toilet ran all night long. Rooms smaller than they appear in photos.
Stayed 1 night in May 2025

4/10 Poor

Adrianna

Travelled with family
Disliked: Cleanliness, staff & service

Hotel stay

Great location, was expecting it to have better service than it did. Twice while in room in the afternoon, an employee entered the room for no reason, which was weird and unexpected. Requested room service , and our room wasn’t on the list. The housekeeper was very unfriendly. Stayed for 8 nights. Probably a better experience if it was a shorter stay.
Stayed 8 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Not too clean. 😐
Stayed 1 night in May 2025

4/10 Poor

GEM, CRYSTAL LAKE

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient to dining places. However, staff are not the friendliest and breakfast is not good as they serve cold coffee! The elevator has some thrash and seems they don’t clean! Beware of dog barking early in the morning! Not a good place to stay!
Stayed 1 night in May 2025

8/10 Good

Tejdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kelsey

Stayed 1 night in Apr 2025