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Hampton Inn & Suites Chicago Downtown

3.0 star property

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Photo gallery for Hampton Inn & Suites Chicago Downtown

Lobby
Lobby
Property amenity
49-inch LCD TV with cable channels, TV
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Housekeeping
  • Pet-friendly
  • Laundry

Explore the area

View in a map
33 West Illinois Street, Chicago, IL, 60654
  • Chicago Riverwalk
    ‪6 min walk‬
  • Merchandise Mart
    ‪8 min walk‬
  • Millennium Park
    ‪11 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

49-inch LCD TV with cable channels, TV

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for 1 King with Wet Bar Non-smoking

1 King with Wet Bar Non-smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

1 King with Wet Bar Non-smoking

9.0 out of 10
Wonderful
(29 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Suite Non-smoking

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

1 King Suite Non-smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 47 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Doubles Mobility Accessible Room Non-smoking

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

2 Doubles Mobility Accessible Room Non-smoking

8.6 out of 10
Excellent
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(89 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Corner Suite, Two Queen Beds, Non-Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

One Bedroom Corner Suite, Two Queen Beds, Non-Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for One Bedroom Suite, Two Queen Beds, Non-Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

One Bedroom Suite, Two Queen Beds, Non-Smoking

9.4 out of 10
Exceptional
(42 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.6 out of 10
Exceptional
(11 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(73 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

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Lobby

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About this property

Hampton Inn & Suites Chicago Downtown

Hotel with free breakfast, a quick walk to Chicago Riverwalk
Along with an indoor pool, this hotel has a fitness centre and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
Hampton Inn & Suites Chicago Downtown offers 230 accommodations with a safe and coffee/tea makers. 49-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Hampton Inn & Suites Chicago Downtown gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, 5 meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 10-minute walk of Chicago Riverwalk and Chicago Theatre
  • Dogs welcome for a fee (restrictions apply)
Hampton Inn & Suites Chicago Downtown offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Free breakfast is available daily. Event space at this hotel measures 4900 square feet (455 square metres) and includes conference space. Hampton Inn & Suites Chicago Downtown also features tour/ticket assistance, laundry facilities, and express check-out. For a fee, parking is available.
Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 59 per day)
  • Parking on site (USD 59 per day; includes in/out privileges)
  • Valet parking on site (USD 69 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4,900 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 70 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Self-parking fee: USD 59 per day (in/out privileges)
  • Valet parking fee: USD 69.00 per day (in/out privileges)
  • Nearby parking fee: USD 59.00 per day(500 ft away; open 24 hours)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 60654, 60654, Hotel License
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Downtown Hampton Inn
Hampton Inn Chicago Downtown
Hampton Inn Hotel Chicago Downtown
Hampton Inn Chicago Downtown Hotel
Hampton & Suites Chicago
Hampton Inn & Suites Chicago Downtown Hotel
Hampton Inn & Suites Chicago Downtown Chicago
Hampton Inn & Suites Chicago Downtown Hotel Chicago

Hampton Inn & Suites Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 910 out of 1301 reviews
Rating 8 - Good. 275 out of 1301 reviews
Rating 6 - Okay. 61 out of 1301 reviews
Rating 4 - Poor. 21 out of 1301 reviews
Rating 2 - Terrible. 34 out of 1301 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Mohamad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jerry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Ok
Stayed 3 nights in May 2025

10/10 Excellent

JAVIER

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was wonderful, specially front desk personnel (Yolo and Kevin).
Stayed 2 nights in May 2025

2/10 Terrible

Brittany

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel misrepresented a lot of their fees. I was charged a different price for parking than advertised. Additional charge to check in a few hours early, even though our room was ready. I didn’t even have the room for 24 hours and paid $640 dollars for one room. Outrageous. We also asked for a rollaway bed 4 times. On the 4th time we were told it would be a $25 fee, I was then charged $54. I was then charged the $100 hold free that should have been an “hold” and I had to call back to discuss all these charges because I never received a receipt for charges upon checkout. I paid Disney prices for subpar hotel, service, misadvertising and constantly up charged. The hotel also is right across the street from the fire station. We had sirens blaring in our videos the entire time we were there. It was incredibly loud and kept my family up all night. The staff at the front were very kind during check in so that was appreciated.
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Amin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place
Stayed 1 night in May 2025

8/10 Good

Margarita

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet was good. Great location.
Stayed 2 nights in May 2025

10/10 Excellent

Noe

Stayed 2 nights in May 2025

10/10 Excellent

Kristopher, Overland Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the 1 bedroom room for a family of 4. Great breakfast and great, walkable location to all primary Chicago attractions.
Stayed 3 nights in May 2025

10/10 Excellent

A.J.

Stayed 1 night in May 2025

10/10 Excellent

Christine

Travelled with family
Everything was great once we found the correct hotel. There are several similarly named hotels and address was not included in some communications.
Stayed 4 nights in May 2025

10/10 Excellent

Anne Marie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

It was a great place ! Super nice and clean. Breakfast was ok.. I like some biscuits and gravy lol.. southerners here :) Only if you’re a light sleeper you may have problems. The Chicago Fire Department is beside it and let me tell ya, those men work!
Stayed 3 nights in May 2025

10/10 Excellent

Udo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Amenities
Nice clean and the free breakfast is a nice set up ! Location is in a good area with the L train near just a block away ! Stayed here to go to a concert at Wrigley and it was perfect as so close the the nearest subway
Stayed 1 night in May 2025

4/10 Poor

Wei

Stayed 2 nights in May 2025

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only feedback would be to have some things stocked in the kitchen area for the suites. It would have been nice to have a few dishes, bottle opener, glasses etc.
Stayed 1 night in May 2025

6/10 Okay

Syeda Sabeen

Stayed 2 nights in May 2025

10/10 Excellent

Jose Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Brenda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff! Check in was a breeze. Thank you!
Stayed 1 night in May 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Cosheena

Stayed 1 night in Feb 2025

8/10 Good

Candi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great and the rooms were very nice.
Stayed 2 nights in May 2025