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Hampton Inn & Suites Chicago Downtown

3.0 star property

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Lobby
Free daily buffet breakfast
Exterior
Lobby
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
33 West Illinois Street, Chicago, IL, 60654
  • Place, Chicago Riverwalk
    ‪6 min walk‬
  • Place, Chicago Theatre
    ‪8 min walk‬
  • Place, Millennium Park
    ‪11 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for One Bedroom Corner Suite, Two Queen Beds, Non-Smoking

Hypo-allergenic bedding, in-room safe, laptop workspace

One Bedroom Corner Suite, Two Queen Beds, Non-Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for One Bedroom Suite, Two Queen Beds, Non-Smoking

Hypo-allergenic bedding, in-room safe, laptop workspace

One Bedroom Suite, Two Queen Beds, Non-Smoking

9.2 out of 10
Wonderful
(52 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Hypo-allergenic bedding, in-room safe, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.6 out of 10
Exceptional
(15 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Doubles Mobility Accessible Room Non-smoking

Hypo-allergenic bedding, in-room safe, laptop workspace

2 Doubles Mobility Accessible Room Non-smoking

8.8 out of 10
Excellent
(10 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, in-room safe, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 KING MOBILITY/HEARING ACCESS W/TUB NONSMOK

Hypo-allergenic bedding, in-room safe, laptop workspace

1 KING MOBILITY/HEARING ACCESS W/TUB NONSMOK

  • Sleeps 3

View all photos for 2 Dbl Mobility/hearing Access Rollin Shwr Ns

Hypo-allergenic bedding, in-room safe, laptop workspace

2 Dbl Mobility/hearing Access Rollin Shwr Ns

  • Sleeps 4

View all photos for 2 QUEENS MOBILITY/HEARING ACCESS TUB NOSMOK

Hypo-allergenic bedding, in-room safe, laptop workspace

2 QUEENS MOBILITY/HEARING ACCESS TUB NOSMOK

  • Sleeps 4

View all photos for 1 King with Wet Bar Non-smoking

1 King with Wet Bar Non-smoking | Hypo-allergenic bedding, in-room safe, laptop workspace

1 King with Wet Bar Non-smoking

9.0 out of 10
Wonderful
(35 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Suite Non-smoking

Hypo-allergenic bedding, in-room safe, laptop workspace

1 King Suite Non-smoking

9.0 out of 10
Wonderful
(42 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(85 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(106 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Hampton Inn & Suites Chicago Downtown

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space and laundry facilities.
Hampton Inn & Suites Chicago Downtown offers 230 accommodations with a safe and coffee/tea makers. 49-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Hampton Inn & Suites Chicago Downtown gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy Italian cuisine while dining at Olio E Piu
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include 5 meeting rooms, conference space and laundry facilities
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of Merchandise Mart and Chicago Riverwalk
  • Dogs welcome for a fee (restrictions apply)
Hampton Inn & Suites Chicago Downtown offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 4900 square feet (455 square metres) and includes conference space. Hampton Inn & Suites Chicago Downtown also features laundry facilities, room service (during limited hours), and express check-out. For a fee, parking is available.

This 3-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
Olio E Piu – This restaurant specialises in Italian cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 59 per day)
  • Parking on site (USD 58 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Olio E Piu

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 4,900 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 70 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 58 per day (in/out privileges)
  • Nearby parking fee: USD 59.00 per day(500 ft away; open 24 hours)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 60654, 60654, Hotel License
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Downtown Hampton Inn

Hampton Inn Chicago Downtown

Hampton Inn Hotel Chicago Downtown

Hampton Inn Chicago Downtown Hotel

Hampton & Suites Chicago

Hampton Inn & Suites Chicago Downtown Hotel

Hampton Inn & Suites Chicago Downtown Chicago

Hampton Inn & Suites Chicago Downtown Hotel Chicago

Hampton Inn & Suites Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1071 out of 1507 reviews
Rating 8 - Good. 297 out of 1507 reviews
Rating 6 - Okay. 69 out of 1507 reviews
Rating 4 - Poor. 25 out of 1507 reviews
Rating 2 - Terrible. 45 out of 1507 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lynnae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2026

10/10 Excellent

lynnae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious! My grandchildren loved the waffles with whipped cream and sprinkles! We loved the coffee and bagels! The staff couldn’t have been friendlier! Always kind and cheerful and kept everything filled. The pool was kept clean and the towels were stocked with two sizes. There were plenty of chairs and tables, too.
Stayed 2 nights in Feb 2026

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic. Belle up front is great!
Stayed 2 nights in Feb 2026

10/10 Excellent

Wenddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2026

6/10 Okay

Tracy

Stayed 1 night in Feb 2026

10/10 Excellent

Khosrow

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Room was clean, the bed was very comfortable. The breakfast was good. The check in and out were fast and the staffs are very friendly. Highly recommended.
Stayed 1 night in Feb 2026

10/10 Excellent

Aubrey, Lombard

Stayed 4 nights in Dec 2025

2/10 Terrible

Whitney

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We didn’t even stay due to parking and having 3 little kids. Parking wasn’t explained we tried to stay at a different Hampton or a different time and was told no
Stayed 1 night in Feb 2026

10/10 Excellent

theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities
very thing was nice
Stayed 2 nights in Feb 2026

4/10 Poor

Jennifer

Disliked: Cleanliness
Dirty bed sheets. Hair in bathroom floor and on wall in shower. Cheap repairs made in bathroom.
Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Stayed 1 night in Feb 2026

8/10 Good

Jada

Stayed 1 night in Dec 2025

10/10 Excellent

Angelo

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and very friendly. Location for shopping was awesome. Everything you need is around the hotel. No need for a vehicle to get around.
Stayed 3 nights in Feb 2026

2/10 Terrible

Trisha

Parking, valiay service that was no where to be found.
Stayed 2 nights in Jan 2026

6/10 Okay

Lauren

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was clean & in good condition. Rating 3/5 due to hotel not having a nearby parking garage. This was extremely inconvenient having small children. Parking was also an additional $50 fee. Otherwise, hotel and breakfast were great.
Stayed 1 night in Feb 2026

2/10 Terrible

Dipak

Their systems were down and kept 30 to 40 guests waiting at the lobby for 3 hours without any food or alternate arrangements. There were no apologies or discussion on the issue and were back to business as usual.
Stayed 1 night in Feb 2026

10/10 Excellent

sharon

Stayed 1 night in Feb 2026

8/10 Good

Audrey

Stayed 1 night in Feb 2026

8/10 Good

Brendan

Stayed 2 nights in Feb 2026

4/10 Poor

Keyla

Travelled with family, Travelled with group
Disliked: Cleanliness
I was a bit disappointed with the size of the room, it was way to small. Even the dresser cabinet were small. Also we had to ask
Stayed 3 nights in Feb 2026

10/10 Excellent

Cesar

Stayed 2 nights in Feb 2026

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities
Everything was great really. We would definitely stay here again. Front desk staff is kind, helpful, and bright. Parking is nearby. Breakfast was good. Room was spacious and clean. Lots to do nearby.
Stayed 3 nights in Feb 2026

10/10 Excellent

Benjamin

Stayed 1 night in Feb 2026

10/10 Excellent

Dontay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Customer service was great! We enjoyed our stay. I’ve stayed here more than 5x and never had a problem. They actually change the bedding and all!
Stayed 1 night in Feb 2026

8/10 Good

Ben

Stayed 3 nights in Feb 2026