Hotel Riu Plaza Chicago

4.0 star property

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Photo gallery for Hotel Riu Plaza Chicago

Front of property
Creator video
Lobby
2 bars/lounges, rooftop bar
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
150 East Ontario Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Northwestern Memorial Hospital
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Deluxe Room (Hotwire)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(217 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed with Sofa bed (Deluxe)

9.4 out of 10
Exceptional
(26 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Family Room, Multiple Beds (Deluxe)

9.0 out of 10
Wonderful
(22 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(88 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Riu Plaza Chicago

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a coffee shop/cafe and concierge services are on-site. Change of towels is available on request
Hotel Riu Plaza Chicago offers 390 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Hotel Riu Plaza Chicago, you're just a quick walk from Michigan Avenue. Enjoy features like free breakfast and free WiFi in public areas, plus 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from Michigan Avenue and 10 minutes on foot from Chicago Riverwalk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hotel Riu Plaza Chicago.

This 4-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Skybar – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting).
Restaurante Desayuno – This restaurant only serves breakfast. Open daily.
Lobby Bar – On-site bar. Open daily.
Grab&Go – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Grab&Go
  • Lobby Bar
  • Restaurante Desayuno
  • Skybar

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (88 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (113 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 28 floors
  • Built in 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.18 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Riu Plaza Chicago Hotel
Hotel Riu Plaza Chicago Chicago
Hotel Riu Plaza Chicago Hotel Chicago

Hotel Riu Plaza Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2875 out of 3681 reviews
Rating 8 - Good. 486 out of 3681 reviews
Rating 6 - Okay. 167 out of 3681 reviews
Rating 4 - Poor. 80 out of 3681 reviews
Rating 2 - Terrible. 73 out of 3681 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Chantal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Jasmine was courteous and friendly, made our check in process smooth. Clean rooms and the breakfast was amazing. I definitely recommend staying here.
Stayed 4 nights in Dec 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 4 nights in Dec 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed at Rios’s in Mexico and the Rio Chicago was awesome! Couldn’t believe the breakfast choices… It was like an all-inclusive. The only complaint is that the room temperature would not go under 70° but everything else was amazing!
Stayed 2 nights in Dec 2025

10/10 Excellent

Thiago

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complains. Everything was good. Also, the entire team is always very cheerful, friendly and ready to help, making the experience very pleasant.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dominique

Room was very neat and clean! Staff were very nice and helpful!
Stayed 1 night in Dec 2025

10/10 Excellent

Floria

Stayed 1 night in Dec 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of things to choose from
Stayed 2 nights in Dec 2025

4/10 Poor

Alexey

Had to pay facility fee at check in, which I was not aware about
Stayed 1 night in Dec 2025

8/10 Good

Alexandra

Liked: Cleanliness, property conditions & facilities
Rooms were clean, staff was super friendly. Kind of wish there was a spa or gym but free breakfast was a nice touch. You cant beat the location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel breakfast I’ve had. Room was very clean and had no issues whatsoever. Staff was friendly and helpful!
Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Staff is TOP NOTCH! I am in a wheelchair right now, recovering from a knee surgery, and staff could not have been more solicitous and helpful. Also, when we checked in, upon learning of my daughter‘s birthday on Christmas, the front desk representative gave us a complementary room upgrade and sent up chocolates! The room was very clean and the shower was fantastic. Not enough good words about the buffet, as long as you’re clear that it is a “breakfast“ buffet and not a “brunch“ buffet :-). I think I was expecting a sliced roast beef and an omelette bar, but it is in fact a very extensive selection of breakfast foods. The restaurant recommendation was spot on. We had a delicious dinner of fine Mediterranean/Sardinian foodat Nora’s next door and enjoyed it immensely. I have now joined the capital RIU club and plan on spending much more time at their other properties, particularly in Costa Rica, where I am moving next month. Kudos to all, and thank you for our wonderful stay!
Stayed 1 night in Dec 2025

10/10 Excellent

NOZIMA, plainfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice. Will book again on a future visit!
Stayed 3 nights in Dec 2025

8/10 Good

Mudassir Hussain

Stayed 2 nights in Dec 2025

4/10 Poor

Carlos, Plainfield

Stayed 1 night in Dec 2025

10/10 Excellent

anna lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i'ts my 3rd time here and i know I'll still be back...love the cleanliness, the politeness of staff; i love the location when its near everything! breakfast is great- a lot of choices and they have a good system even tbough i'ts busy...keep it up!
Stayed 1 night in Dec 2025

8/10 Good

GRACE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was not that clean when we first got there. Hairs on the pillow case, dust on surfaces. So we asked for a linen change the next day since it was late and we were tired. But breakfast was good everyday! All the employees were friendly and helpful! I would stay at a Riu hotel again!
Stayed 5 nights in Dec 2025

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was great ... We will go there again
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth Rice

Excellent, close to everything
Stayed 3 nights in Dec 2025

10/10 Excellent

JOSE MAURICIO

Liked: Amenities
Clean and family ambient

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities
👍
Stayed 1 night in Dec 2025

8/10 Good

Paw

Stayed 2 nights in Dec 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
Good hotel, breakfast is excellent. The hotel is in a very good location
Stayed 5 nights in Dec 2025

6/10 Okay

Lisa, Union City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice, clean and spacious. I lowered my stars because the staff was not friendly to the point of being rude when we checked in and out or asked for assistance with bags. I did not feel welcomed. It was like I was imposing on the staff.
Stayed 3 nights in Dec 2025