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Hotel Riu Plaza Chicago

4.0 star property

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Photo gallery for Hotel Riu Plaza Chicago

Front of property
Creator video
Deluxe Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout curtains
Snack bar
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
150 East Ontario Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Northwestern Memorial Hospital
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room (Hotwire)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room (Hotwire)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(183 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Deluxe)

Premium bedding, in-room safe, desk, blackout curtains

Family Room, 1 King Bed with Sofa bed (Deluxe)

9.6 out of 10
Exceptional
(25 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe) | Premium bedding, in-room safe, desk, blackout curtains

Family Room, Multiple Beds (Deluxe)

9.2 out of 10
Wonderful
(16 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Suite, 1 King Bed with Sofa bed

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(78 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Riu Plaza Chicago

Hotel with free breakfast, steps from Michigan Avenue
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a coffee shop/cafe and concierge services are on-site. Change of towels is available on request
Hotel Riu Plaza Chicago offers 390 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Hotel Riu Plaza Chicago, you're just a quick walk from Michigan Avenue. Enjoy features like free breakfast and free WiFi in public areas, plus 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from Michigan Avenue and 10 minutes on foot from Chicago Riverwalk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hotel Riu Plaza Chicago.

This 4-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Skybar – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting).
Restaurante Desayuno – This restaurant only serves breakfast. Open daily.
Lobby Bar – On-site bar. Open daily.
Grap&Go – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Grap&Go
  • Lobby Bar
  • Restaurante Desayuno
  • Skybar

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (88 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (113 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 28 floors
  • Built in 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.18 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Riu Plaza Chicago Hotel
Hotel Riu Plaza Chicago Chicago
Hotel Riu Plaza Chicago Hotel Chicago

Hotel Riu Plaza Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2374 out of 3077 reviews
Rating 8 - Good. 420 out of 3077 reviews
Rating 6 - Okay. 149 out of 3077 reviews
Rating 4 - Poor. 74 out of 3077 reviews
Rating 2 - Terrible. 60 out of 3077 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2025

10/10 Excellent

shamol

Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Demetrius

Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa, Tucson

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel, gorgeous rooftop with delicious food. Hotel staff are super friendly and helpful.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kaila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet breakfast had a wide range of varieties and was delicious! Hotel staff was very welcoming. Hotel was very clean and had a lot of amenities including the rooftop bar with amazing views of the city.
Stayed 4 nights in Sep 2025

10/10 Excellent

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel, great location, great staff
Stayed 1 night in Jul 2025

10/10 Excellent

Jady

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was fine. The lobby area is very nice so one feels one is in a 4 or 5 star hotel. I would come back to stay again. The breakfast was good, a lot of different foods. Inside the room was very clean and seemed new.
Stayed 1 night in Sep 2025

10/10 Excellent

RAGHAVENDRA

Stayed 3 nights in Sep 2025

10/10 Excellent

Paula

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a 1/2 a block off of Michigan Ave. and Ontario, terrific location. There was no carpet in the entire building which made it feel so much cleaner! Very modern rooms and lobby. The roof top bar was great. Staff at the rooftop bar were great too! The lobby staff were fantastic!!!! Always happy, trying to help without even being asked!!! Fantastic!!! Breakfast staff needed to relax a little bit. We were a party of 12, with 6 rooms. We were never allowed to even get a table of 4 so we could sit together. We could have been given tables at least by each other. They were not interested in accommodating us. Really felt like herding animals. Breakfast was good, lots of choices.
Stayed 3 nights in Sep 2025

8/10 Good

Vida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
I had an overall great experience and plan on returning.
Stayed 1 night in Sep 2025

10/10 Excellent

HANWEI

Stayed 2 nights in Sep 2025

10/10 Excellent

Colleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean and quiet and conveniently located to all types of eating, shopping, and river walk. Great breakfast buffet to start the day and fantastic rooftop bar for the evening!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jackie

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Liked that Breakfast was included!! It was also easy for us to Uber to and from the airport and Wrigley Field, and and easy walk to dining and casino.
Stayed 2 nights in Sep 2025

10/10 Excellent

arturo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop wss amazing and very friendly front desk. Even delivered birthday card and chocolates for the hubby.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Downtown Chicago

Deluxe Room - 10/10. Great size. Clean. Sensible size TV for the room. Good choice of channels and the casting was a welcome experience. Good size safe and fridge, but only a coffee maker (i.e. no tea)… Bathroom - 10/10. Clean and decent size. Great shower. Double wash basins. Bed - 10/10. Nice bed. 4 good night’s sleep. WiFi - 10/10. No issues. Gym - N/a. Didn’t use. Breakfast - 10/10. Great choice and very good quality. Varied slightly everyday. Staff - 10/10. All the staff were friendly and helpful. Hotel - 10/10. Great location in Downtown Chicago, just off the Magnificent Mile. Quite new and looks it too. Everything was fresh and modern, just as you’d hope/expect. Would definitely recommend.
Stayed 4 nights in Sep 2025

2/10 Terrible

Richard

Disliked: Staff & service
They did not refund our money after we had to cancel our trip. Not happy about that or this experience with Expedia.
Stayed 5 nights in Sep 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was excellent. Shortage of cleaning staff created some problems—two times the room wasn’t serviced until after 5:00 p.m. Room was fine but we needed information about turning on and using the TV. Also needed instructions on using the soap dispensers in the bathroom. Seems trivial, but it’s the little things that separate good from excellent. Staff was cordial and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Mercedes, colonia

Liked: Cleanliness, staff & service, property conditions & facilities
They had a buffet in the hotel which was great and it’s in a great location . Close to everything
Stayed 3 nights in Sep 2025