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Hyatt Place Chicago/Downtown - The Loop

3.0 star property

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Photo gallery for Hyatt Place Chicago/Downtown - The Loop

Exterior
Lobby sitting area
Meeting facility
Room, 1 King Bed with Sofa bed, Corner | In-room safe, desk, laptop workspace, soundproofing
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
28 North Franklin Street, Chicago, IL, 60606
  • Place, Willis Tower
    ‪6 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Millennium Park
    ‪11 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(46 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

9.0 out of 10
Wonderful
(41 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, City View

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(36 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

8.4 out of 10
Very good
(34 reviews)
  • City view
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed (Specialty)

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Corner

Living area | 42-inch TV with digital channels, MP3 dock

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Corner

Room, 1 King Bed with Sofa bed, Corner | In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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Exterior
La Quinta Inn & Suites by Wyndham Chicago Downtown
Downtown Chicago
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 2,798 reviews
The price is €188
includes taxes & fees
27 May - 28 May
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About this property

Hyatt Place Chicago/Downtown - The Loop

An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Hyatt Place Chicago/Downtown - The Loop offers 206 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Televisions come with digital channels. Bathrooms include baths or showers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The breakfast at Hyatt Place Chicago/Downtown - The Loop gets high marks from our customers. During your stay, you're just a quick walk from Willis Tower. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-service breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Within a 10-minute walk of Willis Tower and State Street
  • Dogs welcome for a fee
Hyatt Place Chicago/Downtown - The Loop offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

You'll find a business centre on site. The business-friendly Hyatt Place Chicago/Downtown - The Loop also features a vending machine, concierge services, and laundry facilities.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy self-service breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Chicago/Downtown - The Loop has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 62 per night)

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately USD 11 per person
  • Nearby parking fee: USD 62.00 per night (300 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License, 60606, 60606
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Hyatt Place Chicago/Downtown - The Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 821 out of 1320 reviews
Rating 8 - Good. 286 out of 1320 reviews
Rating 6 - Okay. 107 out of 1320 reviews
Rating 4 - Poor. 50 out of 1320 reviews
Rating 2 - Terrible. 56 out of 1320 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was great! Clean and comfortable, met all our needs. The staff and our treatment there was outstanding, very accomodating on a cold Chicago day
Stayed 1 night in Feb 2026

10/10 Excellent

James

Stayed 2 nights in Feb 2026

8/10 Good

Renee

Stayed 2 nights in Feb 2026

10/10 Excellent

Huy, Santa Ana

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and staffs are very nice.
Stayed 3 nights in Feb 2026

10/10 Excellent

Zaria, Glendale

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2026

2/10 Terrible

Fallon

Disliked: Cleanliness
Lydia the manager was terrible. I will never stay here again
Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, good water pressure in the shower.
Stayed 1 night in Feb 2026

10/10 Excellent

Marvin

Stayed 2 nights in Feb 2026

8/10 Good

Ranjana

Stayed 1 night in Feb 2026

8/10 Good

Heather

Stayed 1 night in Feb 2026

2/10 Terrible

Craig

Liked: Cleanliness, property conditions & facilities
I booked a city view room and I was very disappointed with the view thought it would be more
Stayed 2 nights in Jan 2026

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, amenities
The staff were amazing at this hotel and they have a lovely indoor pool area and a great breakfast facility which was not expensive.
Stayed 1 night in Jan 2026

6/10 Okay

Dakota

Liked: Cleanliness
Staff was generally nice, not much kindness. Sometimes they didnt charge me for a bottle of aquafina water - sometimes they charged $4.95 a bottle! I have stayed at better places for cheaper in chicago, not much to write home about if you catch my drift.
Stayed 2 nights in Feb 2026

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Julian was so kind to my family and I. Paying extra for the view was well worth it. The room had plenty of space for the 5 of us. Definitely would come back again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kemari

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the room + the view
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious! Great staff and communication! Beautiful room with city views!
Stayed 3 nights in Jan 2026

10/10 Excellent

sanford

Stayed 1 night in Jan 2026

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Tracy L

Stayed 1 night in Jan 2026

8/10 Good

Jasmine, Brookville

Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

10/10 Excellent

Alvis

Stayed 1 night in Nov 2025

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, amenities
Everything was good at the Hyatt, staff were fabulous, the only downside is when you have to pay deposit they actually charge your credit card unlike say the Hilton they put a stop of 100 dollars on your card then realease it when leaving but the Hyatt doesn’t and it takes a few days to get your money back from them.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and nice. She upgraded our room view at no additional cost. The hotel was very clean and so was our room. We enjoyed the pool. Overall we had a very nice stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Stayed 1 night in Jan 2026