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MainStay Suites Chicago Hoffman Estates

2.5 star property

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Photo gallery for MainStay Suites Chicago Hoffman Estates

Suite, Non Smoking (One-Bedroom Suite) | Living room | 32-inch flat-screen TV with satellite channels, TV
Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub) | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Suite, Non Smoking (One-Bedroom Suite) | Living area | 32-inch flat-screen TV with satellite channels, TV
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
2875 Greenspoint Pkwy, Hoffman Estates, IL, 60169
  • Place, St. Alexius Medical Center
    ‪2 min drive‬
  • Place, Fresenius Medical Care at St. Alexius Medical Center - Aph.
    ‪2 min drive‬
  • Place, Bridges of Poplar Creek Country Club
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(80 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Lobby
Comfort Inn Hoffman Estates - Schaumburg
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.7 out of 5, Good, 1,000 reviews
The price is €75
includes taxes & fees
26 Jan - 27 Jan
Comfort Inn Hoffman Estates - Schaumburg

About this property

MainStay Suites Chicago Hoffman Estates

Hotel with free parking, in the vicinity of Arboretum of South Barrington
Along with a 24-hour fitness centre, this smoke-free hotel has a business centre and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Weekly housekeeping is available.
MainStay Suites Chicago Hoffman Estates offers 120 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at MainStay Suites Chicago Hoffman Estates, you'll be within walking distance of Fresenius Medical Care at St. Alexius Medical Center - Aph.. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Arboretum of South Barrington and 6 minutes from Schaumburg Medieval Times
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly MainStay Suites Chicago Hoffman Estates. Self parking is free.

This Hoffman Estates hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night (maximum USD 150 per stay), plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night (maximum USD 150 per stay) plus a one-off USD 50.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hawthorn Suites Wyndham Chicago Hoffman Estates
Hawthorn Suites Wyndham Hotel Hoffman Estates Chicago
Hawthorn Suites Wyndham Chicago Hoffman Estates Hotel
Candlewood Suites Chicago-Hoffman Estates Hotel Hoffman Estates
Candlewood Suites Hoffman Estates
Hoffman Estates Candlewood Suites
Candlewood Hoffman Estates
Hawthorn Suites Wyndham Chicago Hoffman Estates Hotel Barrington
Hawthorn Suites Wyndham Chicago Hoffman Estates Barrington
Candlewood Hoffman Estates
Candlewood Suites Hoffman Estates
Hoffman Estates Candlewood Suites
MainStay Suites Chicago Hoffman Estates Hotel
Hawthorn Suites by Wyndham Chicago Hoffman Estates
MainStay Suites Chicago Hoffman Estates Hoffman Estates
MainStay Suites Chicago Hoffman Estates Hotel Hoffman Estates

MainStay Suites Chicago Hoffman Estates Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 434 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 121 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 86 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Benjamin

Stayed 13 nights in Sep 2025

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Oct 2025

4/10 Poor

Lawrence

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It started with the reservation. They only had one room when I clearly had a reservation for two (which I showed the desk clerk). He got me a second room. The room I got (135) had a distinct odor when I got in. Thinking the air conditioner would clear it, I cranked the air. Only later did I realize that the odor was coming FROM the AC unit, so I shut it off and opened a window. The state of the room was not bad, but every surface had a greasy film on it, obviously from a cursory wipe by housekeeping with a well-used rag. The bathroom seemed recently updated, yet the shower head was loose and leaking. And the coffee maker did not work. On the plus side, the bedding was clean and the property was quieter than many of the pricier hotels in which I’ve stayed. Still, I will not be a return guest.
Stayed 1 night in Oct 2025

6/10 Okay

Antonio Tony

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Bathroom floor sinking; I think the subfloor has rotted away. The shower should be a hand held unit versus single spray head. Finally, the mattress needs to be replaced, it’s just subpar with respect to comfort.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable
Stayed 1 night in Oct 2025

2/10 Terrible

Arica

Travelled with family
Disliked: Property conditions & facilities, room comfort
Room was dingy. However the bathroom and actual bed were clean!! But The couch smelled as if it was soaked in human Urine!! Making it unbearable and unusable.
Stayed 1 night in Sep 2025

10/10 Excellent

Barnet

Stayed 3 nights in Sep 2025

10/10 Excellent

Jabrezanae

Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Sep 2025

10/10 Excellent

Jackie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice in all aspects
Stayed 2 nights in Sep 2025

2/10 Terrible

Curtaveon

Disliked: Staff & service, property conditions & facilities, room comfort

Snubbed at the door

I arrived to check in at 10:15 pm and found the reception desk closed and locked up. When I called the house phone, the on duty staff said that they couldn’t check me in after 10 pm. Nowhere in my emails from you or the hotel indicated a 10 pm close of the front desk.
Stayed 1 night in Sep 2025

10/10 Excellent

Denniston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gerald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Stayed 1 night in Aug 2025

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Checked out a day early

Some of the appliances didn’t work, I had to get complain and finally got moved to another room
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay there again
Stayed 5 nights in Jul 2025

2/10 Terrible

amber

Disliked: Cleanliness, staff & service, property conditions & facilities
It was horrible service room was dirty a party place
Stayed 3 nights in Jul 2025

2/10 Terrible

Abbey

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
My boyfriend and I stayed at this hotel. We booked for 6 nights. When we got there we already had an off feeling. We walked into our room and checked everything. The ceiling has mold growing on it, the toilet was clogged as well as the bathroom sink, and the AC unit did not work. We went down to the desk and the Employee of the Month (i don’t remember his name) was super helpful and nice and said someone would come the next morning to have a look at everything. The maintenance guy did come but the AC was still broken. It would turn on for 5 minutes every 2 hours! With how hot and humid it was, we were roasting. We went to the lobby and talked with Cash. He was helpful as well but said since it was a weekend the maintenance guy wouldn’t be able to come until Monday morning. I just about had it with this place. The next morning I woke up with ANTS crawling on me in bed!! I was done. We packed up and went to the lobby. They said they would give us a refund but we haven’t received it yet and it’s been almost two weeks! Everytime I call for a manger she’s not there! This stay was absolutely ridiculous and disgusting. I’m very upset with how everything turned out and We are still waiting for a refund!! Do NOT stay here!
Stayed 7 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Stayed 1 night in Aug 2025

10/10 Excellent

Denniston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here before so for the Price and location was an easy decision.
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not my first time staying here, definitely not my last. A very nice place, clean and affordable. The complimentary coffee in the morning is nice gesture.
Stayed 2 nights in Jul 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It was good quiet and clean the only this on the website has on there says they give breakfast when we got there no breakfast. They should take that off there website if they don’t offer it . Other then that good there
Stayed 2 nights in Jul 2025

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in May 2025

10/10 Excellent

Luke, Castle Pines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and excellent service
Stayed 3 nights in Jun 2025