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MainStay Suites Chicago Hoffman Estates

2.5 star property

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Photo gallery for MainStay Suites Chicago Hoffman Estates

Suite, Non Smoking (One-Bedroom Suite) | Living room | 32-inch flat-screen TV with satellite channels, TV
Lobby
BBQ/picnic Area
Lobby
Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View in a map
2875 Greenspoint Pkwy, Hoffman Estates, IL, 60169
  • Arboretum of South Barrington
    ‪3 min drive‬
  • NOW Arena
    ‪4 min drive‬
  • Schaumburg Medieval Times
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(75 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

MainStay Suites Chicago Schaumburg

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, 1,000 reviews
The price is €66
includes taxes & fees
18 Sept - 19 Sept
MainStay Suites Chicago Schaumburg

About this property

MainStay Suites Chicago Hoffman Estates

Hotel with free parking, in the vicinity of Arboretum of South Barrington
Along with a 24-hour fitness centre, this smoke-free hotel has a business centre and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Weekly housekeeping is available.
MainStay Suites Chicago Hoffman Estates offers 120 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at MainStay Suites Chicago Hoffman Estates, you'll be within walking distance of Fresenius Medical Care at St. Alexius Medical Center - Aph.. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Arboretum of South Barrington and 6 minutes from Schaumburg Medieval Times
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly MainStay Suites Chicago Hoffman Estates. Self parking is free.

This Hoffman Estates hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night (maximum USD 150 per stay), plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night (maximum USD 150 per stay) plus a one-off USD 50.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hawthorn Suites Wyndham Chicago Hoffman Estates
Hawthorn Suites Wyndham Hotel Hoffman Estates Chicago
Hawthorn Suites Wyndham Chicago Hoffman Estates Hotel
Candlewood Suites Chicago-Hoffman Estates Hotel Hoffman Estates
Candlewood Suites Hoffman Estates
Hoffman Estates Candlewood Suites
Candlewood Hoffman Estates
Hawthorn Suites Wyndham Chicago Hoffman Estates Hotel Barrington
Hawthorn Suites Wyndham Chicago Hoffman Estates Barrington
Candlewood Hoffman Estates
Candlewood Suites Hoffman Estates
Hoffman Estates Candlewood Suites
MainStay Suites Chicago Hoffman Estates Hotel
Hawthorn Suites by Wyndham Chicago Hoffman Estates
MainStay Suites Chicago Hoffman Estates Hoffman Estates
MainStay Suites Chicago Hoffman Estates Hotel Hoffman Estates

MainStay Suites Chicago Hoffman Estates Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 423 out of 1001 reviews
Rating 8 - Good. 280 out of 1001 reviews
Rating 6 - Okay. 129 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 81 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Good for a budget stay

Reasonably priced room/suit with a kitchenette suitable for a longer stay if you didn't want to eat out every night. Nothing walkable nearby. Appeared to be housing some long term guests but I was not bothered by that or any of those "residents". If you are on a budget such as I was, I was able to get some breakfast cereal and milk plus other things to have breakfast when I wanted without having to go out. There is no breakfast offered.
Stayed 4 nights in May 2025

4/10 Poor

Megan

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room had a strange smell and there was left over painters tape around light fixtures on the ceiling. We stayed for two nights and came across 3 cockroaches in the room. The furniture was beat up with many dents and chips in the paint. We were on a budget and did not spend a ton of time in the room, so we made it work. In the future I would definitely spend more per night at a different hotel. Although, the staff was very friendly!
Stayed 2 nights in May 2025

10/10 Excellent

Kiara

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was veary friendly and establismeny is always clean
Stayed 14 nights in May 2025

6/10 Okay

Nicole

Stayed 9 nights in May 2025

8/10 Good

Dwayne

Stayed 7 nights in May 2025

6/10 Okay

Fidel Guzman

Everything was going well up until the day I was checking out. The housekeeping crew was knocking at my door way to early; around 45 minutes before check out time. I found this to be rude and disrespectful. Shouldn't front desk let them know which rooms are OK to proceed to clean ? Just wondering.
Stayed 1 night in May 2025

8/10 Good

michael, rio rancho

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very convenient for the location. A little out dated but stayed here previously. Very friendly and helpful staff
Stayed 7 nights in May 2025

2/10 Terrible

Andrea

I had to sleep with my door ajar because the door knob broke off in the room. My sleeper sofa was to filthy and torn up to use. The bathroom tub was disgustingly dirty and hair everywhere.
Stayed 1 night in May 2025

6/10 Okay

Robert, Kailua Kona

Stayed 4 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service
Stayed 12 nights in May 2025

4/10 Poor

David

Disliked: Cleanliness
Stayed 7 nights in May 2025

10/10 Excellent

Isaac

Stayed 2 nights in May 2025

8/10 Good

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disturbancea between 2-5a.m.

Very nice facility. Very friendly staff. Everything went very well...with one exception: a man in an adjoining room was screaming, swearing, and seemed to be tossing furniture --for 2 nights in a row AND at ungodly a.m. hours....
Stayed 2 nights in May 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen is nice, microwave, stove big fridge, laundry room, gym,
Stayed 1 night in May 2025

6/10 Okay

Jan-Ina P.

Travelled with family
The hallway smells of cigarettes, and it looks like a homeless person is roaming around the hallway. The lobby doesn't have a chair to sit on.
Stayed 1 night in May 2025

10/10 Excellent

Donald, Schiller Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in May 2025

10/10 Excellent

jody

Stayed 1 night in Apr 2025

10/10 Excellent

Gerald

Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget rooms with some whistles and extras

Clean and organized . Its definitely one of the ones you check your family into . Not many hotels are family-oriented around here at least .Good price Big rooms .
Stayed 1 night in May 2025

2/10 Terrible

Jennaya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location, horrible hotel

When we got to the room the receptionist told us he had to check the room to make sure it was clean because housekeeping hadn't been doing their job. The hallway carpets ton the roomm were filthya once we got to the roomn the foor was so janky it took ylus a while to get in. Once in the room it smelled as if something died in there. We went back to get a refund but he couldn't told me i had to can manager in the morning. I still haven't received my money and they charged me the deposit fee too! I'm pissed.
Stayed 1 night in May 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would book again.

Easy check in. Clean room with enough towels. Pleasant staff. Everything was as mentioned online but could have used a comfortable chair other than a rolling desk chair in our room.
Stayed 2 nights in May 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025