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MainStay Suites Chicago Hoffman Estates

2.5 star property

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Photo gallery for MainStay Suites Chicago Hoffman Estates

Suite, Non Smoking (One-Bedroom Suite) | Living room | 32-inch flat-screen TV with satellite channels, TV
Exterior
Lobby sitting area
Lobby
Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
2875 Greenspoint Pkwy, Hoffman Estates, IL, 60169
  • Arboretum of South Barrington
    ‪3 min drive‬
  • NOW Arena
    ‪4 min drive‬
  • Schaumburg Medieval Times
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

MainStay Suites Chicago Hoffman Estates

Hotel with free parking, in the vicinity of Arboretum of South Barrington
Along with a 24-hour fitness centre, this smoke-free hotel has a business centre and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Weekly housekeeping is available.
MainStay Suites Chicago Hoffman Estates offers 120 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at MainStay Suites Chicago Hoffman Estates, you'll be within walking distance of Fresenius Medical Care at St. Alexius Medical Center - Aph.. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Arboretum of South Barrington and 6 minutes from Schaumburg Medieval Times
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly MainStay Suites Chicago Hoffman Estates. Self parking is free.

This Hoffman Estates hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night (maximum USD 150 per stay), plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night (maximum USD 150 per stay) plus a one-off USD 50.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hawthorn Suites Wyndham Chicago Hoffman Estates
Hawthorn Suites Wyndham Hotel Hoffman Estates Chicago
Hawthorn Suites Wyndham Chicago Hoffman Estates Hotel
Candlewood Suites Chicago-Hoffman Estates Hotel Hoffman Estates
Candlewood Suites Hoffman Estates
Hoffman Estates Candlewood Suites
Candlewood Hoffman Estates
Hawthorn Suites Wyndham Chicago Hoffman Estates Hotel Barrington
Hawthorn Suites Wyndham Chicago Hoffman Estates Barrington
Candlewood Hoffman Estates
Candlewood Suites Hoffman Estates
Hoffman Estates Candlewood Suites
MainStay Suites Chicago Hoffman Estates Hotel
Hawthorn Suites by Wyndham Chicago Hoffman Estates
MainStay Suites Chicago Hoffman Estates Hoffman Estates
MainStay Suites Chicago Hoffman Estates Hotel Hoffman Estates

MainStay Suites Chicago Hoffman Estates Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 420 out of 1000 reviews
Rating 8 - Good. 285 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 78 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

JORGE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Kenneth, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 7 nights in Feb 2025

4/10 Poor

Veronica

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No communication that towels are not refreshed every day Bed was pretty uncomfortable but i guess on par for price paid The tub drain couldn't be locked/plugged to have a bath or soak feet at end of day. We asked friday morning if they could look at it and the front desk lady wrote down our room number and said someone would look at it. We came back friday night and we asked if someone looked at it. The night person looked his records i guess and said no. We came back late and were too tired to switch rooms so we just took showers. The room felt a little awkward if its a couple sleeping in the bed cause only 1 side table and the other side of the bed was almost right up against the wall. Thankfully im a little smaller than my husbad so i took thay side. Thats honestly just a warning to future guests not necessarily a complaint that anyone thats working there right now. We also couldn't really get the coffee maker to work. We got what we paid for i guess but it felt like an uncomfortable cot with a tv, a shower with terrible water pressure, a refrigerator that did work at least, and a toilet. I feel like a motel 6 would have been the same experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

Erika

Stayed 1 night in Feb 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and affordable
Stayed 1 night in Mar 2025

10/10 Excellent

Aurelio

Stayed 1 night in Feb 2025

10/10 Excellent

Keelie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Deandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was as expected for the price. Clean, quiet and decent.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Stayed 1 night in Feb 2025

6/10 Okay

Donna

Liked: Cleanliness
This is a budget hotel. The bed was comfy. The room is worn but it is an older place. Perhaps the “smoking area” should be moved away from immediate entrance.
Stayed 3 nights in Jan 2025

8/10 Good

sonja, Deerfield

Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Stayed 1 night in Jan 2025

6/10 Okay

Magdalena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Francia

Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Zarif

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Meh

It was fine I guess. The shower didn’t work well though, had to call front desk to get the water temp turned up. No breakfast, but I guess they don’t do that at extended stays. I also ended up with bedbug bites all over when I left.
Stayed 3 nights in Dec 2024

2/10 Terrible

Jassmine

Stayed 1 night in Dec 2024

10/10 Excellent

Jordan

Stayed 1 night in Nov 2024

10/10 Excellent

Gerald

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family, Business traveller
Very convenient
Stayed 16 nights in Nov 2024

8/10 Good

Karyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024