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Hacienda Chichen Resort & Yaxkin Spa

3.5 star property

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Photo gallery for Hacienda Chichen Resort & Yaxkin Spa

Outdoor pool
Lobby sitting area
Breakfast, lunch, dinner served; Fusion cuisine, garden views
Property entrance
Suite, 1 King Bed (Master) | Bed sheets, alarm clocks

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
Carretera Libre 180 KM 120, Chichen Itza, YUC, 97752
  • Pyramid of Kukulkan
    ‪13 min walk‬
  • Pre-Hispanic City of Chichen-Itza
    ‪1 min drive‬
  • Cenote Ik kil
    ‪3 min drive‬

Room options

View all photos for Honeymoon Room, 1 Queen Bed

Honeymoon Room, 1 Queen Bed | Bed sheets, alarm clocks

Honeymoon Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | Bed sheets, alarm clocks

Suite, 1 King Bed (Master)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master) | Bed sheets, alarm clocks

Suite (Master)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Bed sheets, alarm clocks

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room (Historic)

Bed sheets, alarm clocks

Double Room (Historic)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

Hotel Chichen Itza

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (759)
The price is €82
for 1 room
includes taxes & fees
30 Jul - 31 Jul
Hotel Chichen Itza

About this property

Hacienda Chichen Resort & Yaxkin Spa

Colonial hotel with full-service spa and outdoor pool
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and a business centre.
Hacienda Chichen Resort & Yaxkin Spa offers 28 air-conditioned accommodations, with complimentary bottles of water. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hacienda Chichen Resort & Yaxkin Spa. During your stay, you're just a quick walk from Pre-Hispanic City of Chichen-Itza. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy Fusion cuisine and garden views while dining at Los Faisanes
  • Take a swim in the outdoor pool
  • Indulge with body wraps, body scrubs or deep-tissue massages at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • Within a 15-minute walk of Court of the Thousand Columns and Pyramid of Kukulkan
  • Local-area shuttle service available
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hacienda Chichen Resort & Yaxkin Spa offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A library, a terrace, and gift shops/newsstands are also featured at Hacienda Chichen Resort & Yaxkin Spa. Self parking is free.

This Colonial Chichen Itza hotel is smoke free.

Los Faisanes – Overlooking the garden, this restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Chilam Balam – Overlooking the garden, this bistro serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chilam Balam
  • Los Faisanes

Things to do

  • Ecotours
  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

More

  • 1 floor
  • Banquet hall
  • Built in 1523
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11:30 PM
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - 11:30 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hacienda Chichen Resort
Hacienda Chichen Resort & Yaxkin Spa
Hacienda Chichen Yaxkin Spa
Hacienda Resort & Yaxkin Spa
Hacienda Yaxkin Spa
Hacienda Chichen Resort Yaxkin Spa
Hacienda Resort Yaxkin Spa
Hacienda Chichen & Yaxkin Spa
Hacienda Chichen Resort Yaxkin Spa
Hacienda Chichen Resort & Yaxkin Spa Hotel
Hacienda Chichen Resort & Yaxkin Spa Chichen Itza
Hacienda Chichen Resort & Yaxkin Spa Hotel Chichen Itza

Hacienda Chichen Resort & Yaxkin Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 225 out of 343 reviews
Rating 8 - Good. 74 out of 343 reviews
Rating 6 - Okay. 28 out of 343 reviews
Rating 4 - Poor. 9 out of 343 reviews
Rating 2 - Terrible. 7 out of 343 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Norma Lydia, Monterrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hermoso rincón enclavado en la maravillosa vegetación de Yucatán la comida del restaurante excelente y todas las instalaciones hermosas!!
Stayed 1 night in Apr 2025

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hacienda has a beautiful property. Staff was incredible and the restaurant excellent. The room was somewhat dated, but the AC worked very well, it was clean and roomy. We loved the huge pool surrounded by palm trees. It was a short ride to the archeological site, and the hacienda was a welcome retreat on a hot day. We had a very positive experience at the Hacienda.
Stayed 2 nights in Apr 2025

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very close to Chichen Itza. The property is beautiful and well-kept, with plenty of outdoor seating and a large pool. The cottage-style buildings are adorable and we enjoyed the peace and quiet. Service staff were excellent, and the spa experience was exceptional. I’d love to stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is really lovely. I had stayed there more than 40 years ago and it was lovely then and it hasn't changed. So nice to take my adult kids this time and have them love it, too. Staff is great. Grounds are beautiful. Restaurant setting is perfect. Food could be better but no complaints. It was way better than okay and easy and the service and setting make up for any shortcomings. I have been recommending Hacienda Chichen for years and will continue to do so.
Stayed 1 night in Mar 2025

6/10 Okay

J.C.

Travelled with family
There is no longer access to Chichen Itza from the property, so you need to drive and pay for parking. The place was alright but WiFi was horrendous and required you to be in the lobby to use it.
Stayed 1 night in Feb 2025

10/10 Excellent

ehud, Berkeley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so nice! It felt like we were sleeping in the jungle. The staff were so nice and the rooms were so authentic. Can't wait to go back!
Stayed 1 night in Dec 2024

6/10 Okay

Lidia reyes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always an excellent stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Itza

Exceptional
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda Chichen is one of our very favourite resorts anywhere in the world! On this most recent visit, our destination was the hacienda and we didn't even bother to tour Chichen Itza. We just love hanging out at the stunningly beautiful pool set amongst the historic cottages and meticulously landscaped gardens of this jungle oasis. Such an idyllic, peaceful spot! The terrace of the restaurant overlooks the grounds and is a wonderful spot to have a leisurely breakfast or enjoy dinner as the sun goes down.
Stayed 2 nights in Oct 2024

2/10 Terrible

KIRANBALA

Disliked: Property conditions & facilities
The property we’re trying to charge us for some fruit we bought from the market and had in our room. I’m diabetic and had to eat something little. When we refused to pay, they tried to charge us for beers in the fridge which we did not touch. It definitely was a horrendous experience. I definitely would not recommend this place to anyone.
Stayed 1 night in Nov 2024

4/10 Poor

Michael, Phoenix

Stayed 1 night in Oct 2024

10/10 Excellent

lydia

Liked: Cleanliness, property conditions & facilities
Excellent services
Stayed 1 night in Oct 2024

10/10 Excellent

JOZEF

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Xanthe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. The staff was very friendly, facilities extremely clean and well maintained. The restaurant was the best food we had the entire time in Mexico. Super close to the ruins which was very convenient!
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunningly beautiful hotel in the jungle. Hosts speak English. Dinner was fantastic. Pool is spectacular.
Stayed 1 night in Aug 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities

5 star customer svc

Buen servicio y trato por parte del personal, un televisor a la habitacion no le viniera nada mal.
Stayed 1 night in Jul 2024

2/10 Terrible

Oscar, La Paz

they where not flexible to cancel booking, even thought there was a hurricane aprovhing
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical gardens and bird sanctuary in the middle of the jungle and really close to Chichén Itzá!! Great staff and beautiful all around!! Loved it!
Stayed 1 night in Jun 2024

10/10 Excellent

Sally

Liked: Staff & service
Stunning property which exceeded all expectations. The rooms, the restaurant, the gardens were all magical!
Stayed 1 night in Jun 2024

6/10 Okay

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous Hotel 3 minutes from Chichen Itza.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024