Best Western Heritage Inn - Chico

2.5 star property

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Standard Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Garden
Outdoor pool
Room amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym

Explore the area

Map
25 Heritage Ln, Chico, CA, 95926
  • California State University-Chico
    ‪4 min drive‬
  • Bidwell Mansion State Historic Park
    ‪4 min drive‬
  • Bidwell-Sacramento River State Park
    ‪23 min drive‬
  • Chico, CA (CIC-Chico Municipal)
    ‪8 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Best Western Heritage Inn - Chico

Hotel in Chico with free breakfast and fitness centre
An outdoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
Best Western Heritage Inn - Chico offers 99 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. Televisions come with premium cable channels and Netflix.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Best Western Heritage Inn - Chico gets good marks from our customers. During your stay, you're just a quick walk from Cinemark Tinseltown Chico 14. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 7 minutes on foot from Cinemark Tinseltown Chico 14 and a 4-minute drive from California State University-Chico
  • Dogs welcome for a fee (restrictions apply)
Best Western Heritage Inn - Chico offers its guests an outdoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Best Western Heritage Inn - Chico. Limited free parking is available on a first-come, first-served basis.

This Chico hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per day, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Chico
Best Western Chico Heritage Inn
Best Western Heritage Chico
Best Western Heritage Inn Chico
Chico Best Western
Heritage Inn Chico
Best Western Heritage Hotel Chico
Best Heritage Chico Chico
Best Western Heritage Inn - Chico Hotel
Best Western Heritage Inn - Chico Chico
Best Western Heritage Inn - Chico Hotel Chico

Best Western Heritage Inn - Chico Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 400 out of 1005 reviews
Rating 8 - Good. 358 out of 1005 reviews
Rating 6 - Okay. 147 out of 1005 reviews
Rating 4 - Poor. 63 out of 1005 reviews
Rating 2 - Terrible. 37 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Liked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

VERONICA

Disliked: Staff & service
na
Stayed 2 nights in Feb 2025

4/10 Poor

Noah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was locked and house keeping is loud
Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly, Santa Rosa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great place for a family

Stayed 1 night in Feb 2025

2/10 Terrible

Sally

Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing BESIDES THE BED!!!! Worst bed of mine and my woman’s life!!!! But thank you for everything else! Staff was so friendly and polite!
Stayed 1 night in Feb 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Breakfast was very good and room was room was clean. The mattress was abnormally “squeaky” but overall this hotel is a good value for the money.
Stayed 1 night in Jan 2025

4/10 Poor

Maria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room had garbage under the chair but clearly visible from just sitting at the edge of the bed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Sarah at the front desk worked hard to procure my room in the face of some difficulty with my reservation. I am happy to recommend her to my friends or ny prospective employer.
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to heal and rest

I stayed here with my pets after a surgery I had to have & it was an absolutely wonderful stay. I was mostly bedridden which was fine because the room was spotless, bed was comfortable & I was able to watch Netflix on the TV! Oh and they had amazing complimentary breakfast! Absolutely would stay again!
Stayed 4 nights in Jan 2025

8/10 Good

Jerome

Stayed 1 night in Jan 2025

10/10 Excellent

Vincent, RICHMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarah, at the front desk, was courteous, and polite, had a sense of humor, and expressed genuine concern for the quality of my trip. Each time she greeted me it was sincere and with eye contact. The breakfast was good - the little omelettes were just the right size and had enough vegetables in them. Yogurt parfait dispenser - yes!
Stayed 1 night in Dec 2024

6/10 Okay

David, Lompoc

Stayed 2 nights in Nov 2024

8/10 Good

Jenavive

Stayed 1 night in Dec 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things were generally fine; we stay there a lot. But this time in room 206, the faucet on the sink didn't look original and we couldn't get cold water, only warm and hot. Didn't want to call and have someone come up with instructions, repair, or "let's move you to another room."
Stayed 1 night in Dec 2024

6/10 Okay

Mary

Stayed 1 night in Nov 2024

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy stay. Great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Stayed 1 night in Nov 2024