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Heritage Inn Express Chico

2.0 star property

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Desk, blackout curtains, iron/ironing board, free WiFi
Suite, 1 King Bed | Desk, blackout curtains, iron/ironing board, free WiFi
Front of property
Lobby
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
725 Broadway St, Chico, CA, 95928
  • Place, California State University-Chico
    ‪6 min walk‬
  • Place, National Yo-Yo Museum
    ‪6 min walk‬
  • Place, Bidwell Mansion State Historic Park
    ‪11 min walk‬
  • Airport, Chico, CA (CIC-Chico Municipal)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Heritage Inn Express Chico

Hotel in Chico with free breakfast and 24-hour front desk
An outdoor pool, coffee/tea in a common area and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a TV in a common area, multilingual staff assistance and a vending machine are on-site.
Heritage Inn Express Chico offers 39 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Heritage Inn Express Chico, you're just a quick walk from National Yo-Yo Museum. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the outdoor pool
  • Amenities include multilingual staff, a terrace and a vending machine
  • Just a 5-minute walk from National Yo-Yo Museum and 8 minutes on foot from California State University-Chico
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a terrace, and a vending machine are also featured at Heritage Inn Express Chico.

This Chico hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (81 centimetre high)
  • Lever door handles
  • Phone accessibility kit
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heritage Express Chico
Heritage Inn Express
Heritage Inn Express Chico
Heritage Hotel Express Chico
Heritage Inn Express Chico Hotel Chico
Heritage Express Chico Chico
Heritage Inn Express Chico Hotel
Heritage Inn Express Chico Chico
Heritage Inn Express Chico Hotel Chico

Reviews

Heritage Inn Express Chico Reviews

5.8

5.8/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 197 out of 1011 reviews
Rating 8 - Good. 184 out of 1011 reviews
Rating 6 - Okay. 188 out of 1011 reviews
Rating 4 - Poor. 193 out of 1011 reviews
Rating 2 - Terrible. 249 out of 1011 reviews

Reviews

6/10 Okay

Rod

Disliked: Staff & service
Stayed 1 night in Sep 2025

4/10 Poor

Casara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Have not had deposit returned or Expedia money that was taken. Rented the suite, smelled like roaches. And my feet were black walking from bed to shower . I get that it’s a cheap place to stay but cleaning should be the bare minimum
Stayed 1 night in Aug 2025

4/10 Poor

ALFRED

Disliked: Cleanliness, staff & service
Unfortunately upper n
Stayed 1 night in Sep 2025

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really walkable area and cool pool came in clutch on hit days. Can be a bit loud during the day but does get quiet at night. Staff was friendly and helpful. Parking was easy and plenty will consider a spot when traveling to Chico
Stayed 1 night in Aug 2025

6/10 Okay

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay except the internet was not working
Stayed 4 nights in Aug 2025

6/10 Okay

Stefanie

Travelled with group
Liked: Cleanliness, staff & service

It was ok

The room was what you’d expect for $100 a night. The beds weren’t great but it was a place to sleep. The room was clean. There is a lot of traffic noise that bothered me, but I’m a light sleeper. I did not eat the breakfast. I would stay again if I need just a place to sleep
Stayed 1 night in Aug 2025

8/10 Good

Craig, El Dorado Hills

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a solid value motel. Yes it’s old, yes it’s in downtown, but the room was decent, the bed was comfortable, and I felt safe. The only negative was the breakfast selections. The coffee was mediocre and there wasn’t much in the way of food so don’t count on breakfast. That said, the room rates are very affordable and I still feel like I got more than I paid for.
Stayed 1 night in Aug 2025

4/10 Poor

michelle

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Stayed 1 night in Aug 2025

2/10 Terrible

orlando

Disliked: Cleanliness, staff & service, property conditions & facilities
The dirty sheets were disgusting. The floors haven’t been mopped in a while, the light switches dirty, walls stained. I don’t care how cheap this place is, never ever would I stay here again.
Stayed 1 night in Aug 2025

2/10 Terrible

todd

Stayed 2 nights in Aug 2025

4/10 Poor

Lori

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was not bad, but you could hear your neighbor. Coffe was bad and the complementary/simple breakfast was not very good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

2/10 Terrible

Katie J

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a roach on my PILLOW!! Need I say more?! But there is also no WiFi at all. When I asked the front desk, they said the manager knows it is bad but doesn’t do anything about it. I checked out a night early. DONT BOOK!
Stayed 3 nights in Aug 2025

10/10 Excellent

Trang

Liked: Cleanliness, staff & service
The property fits the price and it did the job. Front desk ladies were great. Thank you.
Stayed 1 night in Aug 2025

6/10 Okay

Casara

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
One of the cheapest in Chico which is a nice option to have, but I definitely did not appreciate the cockroaches I had to share the bathroom with.
Stayed 1 night in Aug 2025

6/10 Okay

Carson

Stayed 1 night in Jul 2025

8/10 Good

Nancie

Liked: Staff & service, property conditions & facilities
The room was decent, roomy & not cluttered. The little fridge was useful (no need to keep buying ice for the cooler). The shampoo & soap smelled nice, but, thankfully!, did not have an overpowering or long lasting fragrance. The room coffee was the worst ever, so, if you want coffee in your room, bring your own instant & creamer; so glad I did! I was skeptical about the mattress, but I slept well & woke without stiffness or pain, so it worked out fine. A basic, functional inexpensive room. Just don't walk barefoot on the floors. If you spill something & wipe it up, you'll know what I mean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Noah

Stayed 5 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heritage Inn weekend getaway

The room was clean, neatly organized, and staff was attentive to any needs!
Stayed 1 night in Aug 2025

2/10 Terrible

Salathia

Disliked: Cleanliness, staff & service, property conditions & facilities
No interne
Stayed 1 night in Jul 2025

2/10 Terrible

Salathia

Travelled with family
Disliked: Amenities
Staff is nice
Stayed 1 night in Jul 2025

8/10 Good

Nathan

Liked: Staff & service
Very affordable and staff was helpful
Stayed 1 night in Jul 2025

2/10 Terrible

Omar

Stayed 1 night in Jul 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the light switches have the part where you press is missing. The switch works but I would be worried some people think they may be shocked. Also, the buttons on the AC are worn and you don't know what each button is for.
Stayed 2 nights in Jul 2025