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Hotel Luciérnaga

2.5 star property

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Photo gallery for Hotel Luciérnaga

Outdoor pool
Deluxe Room | Premium bedding, down duvets, desk, laptop workspace
Front of property
Deluxe Room | Premium bedding, down duvets, desk, laptop workspace
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
14 Los Pinos Lazaro Cardenas, Xochitepec, Mor., 62795
  • Place, Hacienda de Chiconcuac
    ‪10 min walk‬
  • Place, Quinta Puerta de Agua
    ‪5 min drive‬
  • Place, Cuernavaca Cathedral
    ‪26 min drive‬

Room options

View all photos for Comfort Room

Premium bedding, down duvets, desk, laptop workspace

Comfort Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, desk, laptop workspace

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room

Premium bedding, down duvets, desk, laptop workspace

Comfort Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Room

Premium bedding, down duvets, desk, laptop workspace

Comfort Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Room

Premium bedding, down duvets, desk, laptop workspace

Comfort Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Room

Premium bedding, down duvets, desk, laptop workspace

Comfort Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Room

Premium bedding, down duvets, desk, laptop workspace

Comfort Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Room

Premium bedding, down duvets, desk, laptop workspace

Comfort Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Room

Premium bedding, down duvets, desk, laptop workspace

Comfort Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Room

Premium bedding, down duvets, desk, laptop workspace

Comfort Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Room

Premium bedding, down duvets, desk, laptop workspace

Comfort Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Room

Premium bedding, down duvets, desk, laptop workspace

Comfort Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Room

Premium bedding, down duvets, desk, laptop workspace

Comfort Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Luciérnaga

Along with an outdoor pool, this hotel has a snack bar/deli and spa services. Free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, laundry facilities and a 24-hour front desk.
Hotel Luciérnaga offers 13 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Beds feature down duvets and premium bedding. 55-inch LED televisions come with digital channels.

Bathrooms include a shower. This Xochitepec hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Hotel Luciérnaga, you're just a quick walk from Hacienda de Chiconcuac. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a terrace and a communal living room
  • 10 minutes on foot from Hacienda de Chiconcuac and a 3-minute drive from Quinta Puerta de Agua
  • Pets welcome for a fee
There's a snack bar/deli on site. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at Hotel Luciérnaga. Self parking is free.

Smoking is allowed in designated areas at this Xochitepec hotel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Dock
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height bed
  • Low-height door lock
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 100% renewable energy
  • At least 80% of food locally-sourced
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Fan
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet (varies based on length of stay)
  • Weight limit: 44 lb per pet
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 200 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Luciérnaga Hotel
Hotel Luciérnaga Xochitepec
Hotel Luciérnaga Hotel Xochitepec

Hotel Luciérnaga Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 63 reviews
Rating 8 - Good. 15 out of 63 reviews
Rating 6 - Okay. 10 out of 63 reviews
Rating 4 - Poor. 4 out of 63 reviews
Rating 2 - Terrible. 1 out of 63 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place, there’s some issues with the shower, the floor in my room has a hole in it and the fridge didn’t work but there’s some awesome staff with great attitude
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Raul C

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación no se parecía en nada a la de las imágenes, además de qué estaba el baño sucio, no había agua caliente para bañarse
Stayed 1 night in Dec 2025
Verified

6/10 Okay

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No respetaron la reservación de 2 días, solo 1 día

Llegamos a las 8 PM del día 25, la chica que nos atendió fue muy amable, perooo nos comentó que solo podíamos quedarnos 1 día de los 2 que habíamos reservado, que porque no podía comunicarse con nosotros y que la plataforma no se lo permitía por un correo común o que da la misma plataforma, nos ofreció tomar los 2 días pero desocupar el día sábado a las 7 am, a lo que le comentamos que no. Solo tomamos 1 día que nos cobro a 1600 pesos y tuvimos que buscar otro Hotel para el día viernes para sábado.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar bonito, la habitación cómoda, cerca del lugar de evento. Y ofrecen servicio de maquillaje y peinado que está buenisimo.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Susana Barrera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy agradable. Solo recomendaría cambiar las toallas. No van con el lugar.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

mariana

Liked: Cleanliness, amenities, property conditions & facilities
Un buen lugar para descansar en familia, aparte de ser Pet Friendly y muy accesibles en todo
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Aaron Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena Atención del personal del hotel. Volvemos a regresar.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

MAYRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción, Juan y su equipo siempre atentos para lo que se requiera. Volveré pronto 👍
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Bonito hotel.

Hotel decorado con múltiples luces, cuidan la limpieza de las instalaciones, ofrecen atención personalizada a través de Whatsapp, lástima que tanto el internet como la señal celular en la zona sean muy malos. Nos tocó ocupación llena, lo cual implicó que no saliera el agua caliente porque tardaba con los calentadores solares. Se reconoce al personal el querer atender las solicitudes del huésped y tratar de brindar soluciones.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Inizagui

Liked: Cleanliness, staff & service, property conditions & facilities
Nada
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Cinthya

Liked: Cleanliness, staff & service
No me encanto que no tenga comida
Stayed 2 nights in Feb 2025
Verified

8/10 Good

JIMENA

Liked: Staff & service, amenities, property conditions & facilities
Está muy práctico el hotel para ir a bodas cerca, tiene lo necesario para ello. La cama y la regadera podrían ser un poco mejores, pero para el precio-calidad y el objetivo de nuestra estancia estuvo bien.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Eduardo andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar para pasarla tranquilo

Todo muy bien,aunque nunca comentaron nada de los alimentos que ofrece el establecimiento
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fin de año en México

Buena oportunidad para un viaje de fin de año.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy tranquilo y muy bonito, el servicio del personal fue increíble
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

Arturo

Disliked: Cleanliness, property conditions & facilities
No es un hotel, es un tipo Arbnb. La fachada no tiene nada que indique que sea un alojamiento, Sin recepción, la puerta principal siempre cerrada y tienes que llamar o mandar mensaje para que te abran, el huésped no tiene llave de la puerta principal. Le hacía falta un poco de limpieza al cuarto.
Stayed 1 night in Nov 2024
Verified

8/10 Good

María Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rentamos habitación porque teníamos un evento cercano, cumplió la función. Amables al recibirnos, y en general todo bien, sin embargo, el costo es alto con relación a lo que ofrecen, el área común muy pequeña para la cantidad de habitaciones, los insumos en la habitación son mínimos y no son por noche sino por estancia (nosotros estuvimos 2 noches), tienen internet pero con bajo alcance. La seguridad es buena y en general está céntrico. Les sugiero manteniemiento en el lavabo (estuvimos en habitación 1). Hay un whatsapp para comunicación pero no es totalmente eficiente. El aire acondicionado y minibar con excelente función. Les sugiero también tener lámparas de buró.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción

El hotel luciérnaga es un lugar muy lindo lleno de detalles, muy cómodo y sus propietarios. Son increíblemente atentos y pendientes de cada detalle definitivamente una gran opción.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
No tiene donde colgar ropa, el baño no tiene veilacion. Esta en intima comunicacion con la habitación No dan factura
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Maria Esther

Disliked: Property conditions & facilities, room comfort

Mala experiencias

La calidad del hotel no corresponde a su costo. El servicio del personal es el minimo indispensable. Nunca ne enviaron el link para hacer el check in y a la salida no hice check out. El internet muy malo. El baño con hongos
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

juan carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible nada funcionaba
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien en general
Stayed 1 night in May 2024
Verified

8/10 Good

Ezequiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio personalizado. Su dueño Juan te atiende y está pendiente de lo que necesitas. Muy recomendado.